OPIM 3103 Uconn – Flashcards
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Know the four reasons why Systems are vulnerable
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1. Hardware- Breakdowns, configuration errors, damage from improper use/crime 2. Software - programming errors, installation errors, unauthorized changes 3. Disasters - power failures, flood, fires 4. Use of Networks outside of Firm Control- domestic offshore outsourcing vendors
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Be able identify at least 3 reasons why the internet is inherently vulnerable
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1. Size means abuse may have wide impact 2. Networks being open to anyone 3. Email attachments open up computers to foreign files 4. IM messages lack security and can be intercepted
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Explain why open wireless signals are unsecured
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1. Spoof SSID: identify access points, broadcast multiple times 2. Radio frequency bans easy to scan 3. War Driving: eavesdroppers drive by buildings and try to intercept network traffic, with access to SSIDs they can access networks resources 4. Rogue Access Points 5. WIFI- networks can easily be penetrated by intruders using sniffer programs to obtain an address to access resources of network without authorization
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Describe the six types of malware and their basic functions
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1. Virus - rogue software program that attaches itself to other programs to run/ data files to be executed 2. Worm - independent computer programs that copy themselves from one computer to other computers over a network. Spreads over network 3. Trojan Horse - Program that appears normal then turns malicious/does something other than expected 4. SQL Injection - Insert small pieces of sql code into a db to steal or corrupt data 5. Spyware - Small programs that monitor web surfing activity and serve up advertising 6. Key Loggers - Record every keystroke to steal serial numbers, passwords, etc
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Define what is a DOS Attack (Denial of Service)
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Flood a server with thousands of false requests to crash the network
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Spoofing
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Misrepresenting oneself by using fake email addresses or masquerading as someone else
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Sniffer
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eavesdropping program that monitors information traveling over network, allows hackers to steal proprietary information
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Identify what is the business value of Security and Control
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1. Failed computer systems cost time and money 2. Can affect market value and cause issues of liability to other companies and customers 3. loss of business function, firms more vulnerable now more than ever
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Legal issues
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firms face new legal obligations for retention/storage of electronic records as well as for privacy protection
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HIPAA
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medical security and privacy rules and procedure
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GRAMM-LEACH-BRILEY ACT
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requires financial institutions to ensure the security and confidentiality of customer data
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SARBANES-OXLEY ACT
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imposes responsibility on companies and their management to safeguard accuracy and integrity of financial info
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What are the six type of general Security Controls
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1. Software 2. Hardware 3. Computer Operations 4. Data Security 5. Implementation 6. Administrative
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What is the difference between a Disaster Recovery Plan and Business Continuity Plan
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1. Restoration of disrupted services 2. Focuses on restoring business operations after disaster
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Explain what an Enterprise System is
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Suite of integrated software modules and a common central database. Collects data from all divisions of company for immeadiate use by other parts of the company
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Identify what is the business value of Enterprise Systems
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ERPs increases efficiency, provide information to support decision making and help evaluate organizational performance
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What is the difference between a Upstream and Downstream Supply chain
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- Upstream - Firm's suppliers, suppliers' suppliers, process for managing relationship with them - Downstream - Organization and processes responsible for delivering products to customers
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Describe what a supply chain planning system is
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Model existing supply chain, optimize sourcing and manufacturing plans, establish inventory levels and identify transportation modes
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Identify two issues that come with a Global supply chain
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1. Greater geographical issues 2. Greater time differences
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Identify the business value of implementing a Supply Chain Management System
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Match supply to demand, reduce excess inventory , improve delivery and time to market, increase sales
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Explain the term Customer Relationship Management
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Capturing and integrating customer data from all over the organization
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What is the difference between an Operational CRM and an Analytical CRM
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- Operational - Customer facing apps such as sales force automation, call center and customer service support and marketing automation - Analytical - Analyzes customer data from operational CRM
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Describe two challenges of implementing an Enterprise Application
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1. Expensive to implement and use 2. Changes in process cause need to change ERP
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Define the five type of computer hardware
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1. Supercomputer 2. Mainframe 3. Server 4. Workstation 5. Personal Computer
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Explain the difference between operational and backup data storage
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- Operational - For processing transaction or for data analysis - Backup - Short-term copies of organization data, used to recover from system related disaster
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Explain the difference between Web 1.0 and Web 2.0
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Web 1.0 presents information to users, web 2.0 there is a 2 way communication channel
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Describe the benefits of dedicated videoconferencing
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Have dedicated setups for high quality video and audio sharing, can be built into conference rooms and meeting spaces and you get the benefit of easily communicating with people at other locations
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Identify the four main benefits of an intranet / employee portal
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1. Real time access 2. Enterprise Search 3. Collaboration 4. Employee Portals benefit self service
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List 2 types of enhancing cooperation with social media
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1. Instant messaging 2. Microblogging
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Give three organizational issues that could come up implementing Enterprise 2.0
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1. Generation gap 2. Technology integration 3. Security
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What is a potential pitfall of using social media as Web 2.0 Marketing
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Can be hard to distinguish how professional to stay on social media as a company
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What are the Three V Challenges that organizations have with Big data
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1. Volume 2. Variety 3. Velocity
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Explain why businesses need to now continuously plan
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Businesses need to monitor, track, and update systems while managing them in real time
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Define how databases can eliminate redundancies
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By having things in one database, less people can have old outdated information
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What is a key indicator report
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Reports that provide a summary of critical information on a recurring schedule
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Why would a company want to mine internet
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To gain information on customers and other companies
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Give the three type of ways to visualize information from business analytics
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1. Dashboards 2. Visual Analytics 3. Geographic Info Systems
