ninfas Flashcards
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list 5 opening duties
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- unstack trays - set up drink stations(unsweet sweet and 2 waters) - make sweet and unsweet tea - cut lemons and limes - unstack chairs
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List 5 closing duties
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- clean trays - stack chairs - tortilla baskets - restock to go in kitchen - clean tray jacks and boosters
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If a customer has a complaint or problem, how should the situation be handled?
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take offensive item away and find a manager immediately remain calm and don't be rude
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Is a parent allowed to order an alcoholic beverage for their under 21 year old child?
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no
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who can authorize a schedule change? how far in advance?
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managers 24 hours in advance if requesting off do it 2 weeks in advance
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what is required if you are ill and unable to come to work?
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doctors note
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when do employees receive discounts on food?
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once you get pay stub 2 times per pay stub can't come in on tues. thurs. fir. sat night and sunday morning
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how much of a back should servers bring to begin each shift?
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bring at least $20 1 $10, 1 $5, and 5 $1
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when should employees park at ashleys furniture store?
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tuesday, thursday, friday saturday night and sunday morning
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name 2 places a cell phone is allowed to de during my shift
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in my purse under the computers or in my car
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what uniform item should always be worn on my shirt
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name tag
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if a customer pays with cash, what should you say to them?
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I'll be right back with your change
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when is the only time you can have something not on a small or large tray?
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to go items check napkins
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name 5 side duties you can do while on shift
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- refill ice - tortilla baskets - charro bowls - spoons - drink station
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if you are going to be late, what do you do and who do you need to notify asap?
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call the restaurant and ask for the manager
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if a guest is passing a drink to someone without and ID who should you notify and why?
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let a manager know because they could be under age
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under what circumstances can a minor consume alcohol in college station ninfas?
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never
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what are the consequences for an employee who servers alcohol without verifying age?
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possible termination legal issues
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what is the difference between a side and an extra
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side- what comes on the plate extra- they want more and have to ring it in for extra cost
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where do employees sit while they are waiting to clock on for their scheduled shift
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morning- wait in your car you can come 30 minutes before you shift to eat and you have to wait in the party room
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how should drinks be presented to the table
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an a small tray and bar drinks get a coaster
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how should foo be presented to the table
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on a large tray and main entree to face customer if in booth go back to front
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how should the bill be presented to the customer
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in a check presenter
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what should a waiter say to a table who has indicated they are ready to pay
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did you guys want anything else, if not I'll be right back with your check
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what is cajeta sauce and what is it served over
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caramel milk sauce and served over fried ice cream and on the side of banana empanada
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what are charra beans
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soupy whole beans
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described beef gravy as you would to a customer
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brown gravy with little bits of beef in it
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describe picadilla. what items can you get with picadillo
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ground beef deluxe nachos, tacos, danny, eddie, principale, zona rosa and taco salad
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what is chicken ranchera? give two examples of an entree with it
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shredded chicken in a tomato base sauce deluxe nachos and granjas
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what type of oil is our food fried in
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cannoli oil
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what are the ingredients of green salsa
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avacados, sour cream, jalopenos, and green tomatos
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describe the guacamole (ingredients)
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avocados, tomatoes, salt and lime juice
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what is inside or quesadillas? how many come in the small and large order
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meat and cheese 6 and 12
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what comes on the side of our nachos
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sapo; guacamole, sour cream, tomatos and jalapeno
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name five salad dressings we offer
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- ranch - house vinegarette - raspbarry vingearette - low fat italian - blue cheese
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what comes with queso and guacamole
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flour chips
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why are we so expensive
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we make everything fresh with quality ingredients
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do we offer a lunch protion, lunch price or both
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both
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list 3 desserts that we offer. do any of them contain nuts
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fried ice cream (nuts), banana empenada (nuts) and bread pudding
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what is the only childs drink we charge for
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milk and juice if they order off the kids menu
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what is the kids dos
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cheese enchilada with rice and beans
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what is a flauta? what are the options for meat inside the flauta
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tortilla wrapped with ranchero chicken and fried only ranchero chicken
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name 3 appetizers
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queso guacamole ratones
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do our burritos come with beans on the side
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all the beans come inside the burrito
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what is a chalupa
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india- fried flat tortilla, beans, cheese, lettuce, tomato, choice of fajita beef, chicken or pork topped with sour cream, an onion and slices of avodado
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what are 2 items that a guest can request at no extra charge? other than chips and salsa
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spicy carrots and tortillas
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what three types of fajita meat do we offer on our fajita platters
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beef chicken pork
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which fajita platter comes with charra beans standard? how much meet comes on it
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tommy half pound of fajita
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how many brochettes come in an order
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6
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can i order a lunch menu item after? and if so, is it the same price
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yes price is changed more expensive
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do our enchiladas have onion in them if so which ones
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spinach enchiladas
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what meat options do you have when ordering las verdes
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fajita chicken or carnita pork
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who is responsible for brining chips and salsa to the table
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server
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do we offer a sour cream enchilada sauce? if so what is it called
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yes cilantro cream sauce comes on the spinach enchiladas
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what is the name for the chicken enchilada plate? beef? cheese? shrimp?
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granjas principales antiguas del mar
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what bar drinks come with lime
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any import, draft or bottled margaritas you have to ask
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what it the price of a ninfarita? what about mug la olas?
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5.45 5.95
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what is the price of a bottled import beer? bottled domestic?
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3.75 3.25
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what is the price of a draft import? draft domestic?
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3.75 3.25
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what price change on tuesday
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queso is free domestic draft is 2.75 import draft is 2.75 ninfarita is 3.50 flavored margarita is 4.oo
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what do customers receive for free when they purchase a two for tuesday entree
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up to $7 off of 2 drinks
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how do you get alcoholic beverages for a table
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always on a tray with a coaster
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who should you ID
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anyone that looks under 40
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what flavors do we offer for mug la olas
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1. sangria 2. strawberry 3. mango 4. blue curacao 5. peach 6. raspberry 7. banana 8. sour apple 9. island pucker 10. melon 11. watermelon
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what should you do if you see someone who is not 21 drinking
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let a manager know
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what is the maximum number of ninfaritas we will serve to our customers? beers
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3, large ninforitas only 2 5, large beers only 4
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who is responsible for keeping track of how many drinks a customer has had
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server
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name 4 tequilas we have
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patron don julio 1800 sauza
