Question 1

When evaluating a system, which of the following is not necessary for a systems analyst to do?

Accepted Answer

Use interviews to gather information and opinions from a large number of users

Question 2

In a structure chart, a(n) ____ line, which has a diamond on one end, indicates that a control module determines which subordinate modules will be invoked.

Accepted Answer

condition

Question 3

Using flowcharts, programmers can break large systems into subsystems that are easier to understand and code.

Accepted Answer

True

Question 4

____ requires that a software supplier document all testing and maintain records of test results.

Accepted Answer

ISO (International Organization for Standardization)

Question 5

Systems analysts prepare overall documentation, such as process descriptions and report layouts, early in the SDLC.

Accepted Answer

True

Question 6

A systems analyst prepares most of the systems documentation during the systems analysis and systems design phases.

Accepted Answer

True

Question 7

As the accompanying figure illustrates, the ____ changeover method requires that both the old and the new information systems operate fully for a specific period.

Accepted Answer

parallel operation

Question 8

Unless a problem must be corrected, or modifications or enhancements must be made, access to the operational environment is limited to ____ and must be strictly controlled.

Accepted Answer

users

Question 9

If a module must perform multiple tasks, ____.

Accepted Answer

less complex coding is required

Question 10

When developing a training program, which of the following guidelines should be kept in mind?

Accepted Answer

provide for learning by hearing, seeing, and doing

Question 11

User documentation ____.

Accepted Answer

consists of instructions and information to users who will interact with the system

Question 12

The testing of an individual module is called ____ testing.

Accepted Answer

unit

Question 13

In a structure chart, a curved arrow represents a ____, which indicates that one or more modules are repeated.

Accepted Answer

loop

Question 14

Software ____ is a software development process that stresses solid design, effective structure, accurate documentation, and careful testing.

Accepted Answer

engineering

Question 15

____ describes the degree of interdependence among modules.

Accepted Answer

Coupling

Question 16

____ graphically represent the logical rules and interaction between program modules using a series of symbols connected by arrows.

Accepted Answer

Flowcharts

Question 17

Modules that are independent are tightly coupled.

Accepted Answer

False

Question 18

To achieve better, faster, and less expensive methods of software development, ____ designed the Capability Maturity Model (CMM), which improves quality, reduces development time, and cuts costs.

Accepted Answer

SEI (Software Engineering Institute)

Question 19

____ is the process of reviewing the program code to spot logic errors, which produce incorrect results.

Accepted Answer

Desk checking

Question 20

Post-implementation evaluation primarily is concerned with assessing the quality of a new system.

Accepted Answer

True

Question 21

Structure charts are based on the DFDs constructed during data and process modeling and object models that might have been developed.

Accepted Answer

True

Question 22

Restricting the implementation to a pilot site increases the risk of system failure, compared with a direct cutover method, and operating both systems for only the pilot site is more expensive than a parallel operation for the entire company.

Accepted Answer

False

Question 23

Although programmers perform the actual coding, IT managers usually assign systems analysts to work with them as part of a team.

Accepted Answer

True

Question 24

In a(n) ____ approach, the systems analyst documents the system\'s requirements and then breaks them down into subsystems and modules.

Accepted Answer

top-down

Question 25

As the accompanying figure illustrates, the ____ changeover method involves implementing the complete new system at a selected location of the company.

Accepted Answer

pilot operation

Question 26

Effective online documentation is an important productivity tool because it empowers users and reduces the time that IT staff members must spend in providing telephone, e-mail, or face-to-face assistance.

Accepted Answer

True

Question 27

At the end of the systems implementation phase, the final report to management should include ____.

Accepted Answer

final versions of all system documentation  a comparison of actual costs and schedules to the original estimates  planned modifications and enhancements to the system that have been identified

Question 28

User documentation includes ____.

Accepted Answer

program, systems analyst, programmer, and system identification

Question 29

A class diagram includes the class ____, which represent the program logic.

Accepted Answer

methods

Question 30

As the accompanying figure illustrates, the ____ approach causes the changeover from the old system to the new system to occur immediately when the new system becomes operational.

Accepted Answer

direct cutover

Question 31

The post-implementation evaluation verifies that a new system meets specified requirements, complies with user objectives, and produces the anticipated benefits.

Accepted Answer

True

Question 32

To minimize the need to require information from two different systems, cyclical information systems usually are converted using the direct cutover method at the beginning of a quarter, calendar year, or fiscal year.

Accepted Answer

True

Question 33

Data conversion is easier when the new system replaces a manual system, because all data can be entered manually, unless it must be scanned.

Accepted Answer

False

Question 34

Most Webinars are Web-based broadcasts that allow a user to download multimedia files to a PC or portable device.

Accepted Answer

False

Question 35

Application ____ is the process of constructing the programs and code modules that serves as the building blocks of an information system.

Accepted Answer

development

Question 36

____ cutover involves more risk than other changeover methods.

Accepted Answer

Direct

Question 37

During ____ testing, programmers must test programs that interact with other programs and files individually, before they are integrated into the system.

Accepted Answer

unit

Question 38

In a technique called ____ testing, the programmer simulates each program outcome or result and displays a message to indicate whether or not the program executed successfully.

Accepted Answer

stub

Question 39

In a top-down design, the overall objectives of a system are broken down into ____ in a process called partitioning.

Accepted Answer

subsystems  modules

Question 40

A Web site for the ____ describes a variety of IT education and training resources.

Accepted Answer

Center for the Application of Information Technologies (CAIT)

Question 41

Many organizations require a more formal type of desk checking called a structured walkthrough, or ____ review.

Accepted Answer

code

Question 42

Operations documentation ____.

Accepted Answer

contains all the information needed for processing and distributing online and printed output

Question 43

A class diagram includes the class ____, which describe the characteristics of objects in the class.

Accepted Answer

attributes

Question 44

Errors found during a structured walkthrough are harder to fix.

Accepted Answer

False

Question 45

The objective of ____ testing is to identify and eliminate execution errors that could cause a program to terminate abnormally, and logic errors that could have been missed during desk checking.

Accepted Answer

unit

Question 46

The skill set required to develop documentation usually is the same as that to develop a system.

Accepted Answer

False

Question 47

In addition to analyzing logic and program code, a project team usually holds a session with users, called a ____ walkthrough, to review the interface with a cross-section of people who will work with the new system and ensure that all the necessary features have been included.

Accepted Answer

design

Question 48

Post-implementation evaluations are optional for most information systems projects.

Accepted Answer

False

Question 49

If one module refers to internal logic contained in another module, the modules are loosely coupled.

Accepted Answer

False

Question 50

In sequence, the four steps typically followed to create a structure chart are ____.

Accepted Answer

review the DFDs; identify modules and relationships; add couples, loops, and conditions; analyze the structure chart and the data dictionary

Question 51

Whenever possible, people who were not directly involved in developing a system should conduct the post-implementation evaluation.

Accepted Answer

True

Question 52

Program documentation ____.

Accepted Answer

describes the inputs, outputs, and processing logic for all program modules

Question 53

A module that performs a single function or task has a high degree of ____, which is desirable.

Accepted Answer

cohesion

Question 54

As the accompanying figure illustrates, the ____ changeover method allows the new system to be implemented in stages, or modules.

Accepted Answer

phased operation

Question 55

Podcasts can be prescheduled, made available on demand, or delivered as automatic updates.

Accepted Answer

True

Question 56

Parallel operation is the least costly changeover method.

Accepted Answer

False

Question 57

Systems analysts use application generators, report writers, screen generators, fourth-generation languages, and other CASE tools that produce code directly from program design specifications.

Accepted Answer

True

Question 58

In a structure chart, a control couple shows a message, also called a status ____, which one module sends to another.

Accepted Answer

flag

Question 59

The test environment for an information system contains ____.

Accepted Answer

[None Given]

Question 60

Which of the following is not specified by the detailed procedures in a test plan?

Accepted Answer

What the rate of the forward engineering will be

Question 61

Phased operation is more expensive than full parallel operation because the entire system must be worked with at one time.

Accepted Answer

False

Question 62

Successful completion of system testing is the key to user and management approval, which is why system tests sometimes are called ____.

Accepted Answer

acceptance tests

Question 63

In a(n) ____ approach, the systems analyst documents the system\'s requirements and then breaks them down into subsystems and modules.

Accepted Answer

top-down

Question 64

Using a ____ strategy, knowledgeable users can be selected who then conduct sessions for others.

Accepted Answer

train-the-trainer

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