MKTG 372 Chapter 4 – Flashcards
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organization's supply chain is facilitated by
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information system
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typically represents the beginning of a supply chain
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external suppliers
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supply chain management is vital business function that does not coordinate and manage
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human resource interviews
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typically a manufacturer will have more direct contact with what kind of supplier
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Tier one supplier
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is not a typical result of bullwhip effect
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absenteeism
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inaccurate or distorted demand information created in the supply chain
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bullwhip effect
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not a remedy for the bullwhip effect
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base forecasts on demand coming from immediate downstream customer
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not one of the four major causes of the bullwhip effect
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business cycle
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price fluctuations follow all but which marketing promotions
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advertising
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when do rationing and shortage gaming occur?
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demand exceeds supply
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collection of POS information is most useful for which bullwhip effect remedy
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Information sharing
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time between order placement and the receipt of goods
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lead time
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service organization supply chains are
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similar to manufacturing organizations
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network internal to an organization
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intranet
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extension of intranet to include suppliers and customers
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extranet
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net marketplaces are designed to
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bring together significant number of purchasing firms
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open to the most users
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internet
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online retailing or B2B has shifted
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power from suppliers to the consumers
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not some commonly shared ocean shipping logistical characteristics due to globalization
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crossdocking is required
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recent change in supply chain management has been
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green supply chain management requirement
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purchasing is typically responsible for
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monitoring supplier performance
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most frequently outsourced by large companies
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manufacturing
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refers to woning or controlling sources of raw materials and components
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backward integration
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refers to process or activities that are completed in-house
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insource
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refers to processes or activities that are completed by suppliers
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outsource
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higher level of vertical integration implies
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less outsourcing and more insourcing
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quantity that equates the cost of making a product to cost of buying product
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indifference point
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make-or-buy decision, if we need fewer units than the indifference point, then which option should we definitely choose
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option with higher variable costs
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needed for financial calculations of make-or-buy decision
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fixed and variable
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not a positive attribute of Multiple Suppliers
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deliveries can be schedule more easily
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comprises the bulk of cost of goods sold
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materials
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constant concern within purchasing departments is the issue of ethics in managing
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suppliers
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three most important criteria for selecting suppliers
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price, quality, on-time delivery
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term for a process of developing a long-term relationship with a supplier based on mutual trust, shared vision, shared information and shared risks
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partnering
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going beyond a basic partnership, an expanded partnership between a firm and its supplier
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commitment to helping each other succeed
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two kinds of partnerships are basic and
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expanded
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three most critical factors in successful partnering
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impact, intimacy, vision
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not possible through normal supplier relationships
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impact
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refers to working relationship between partners
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intimacy
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refers to the mission or objectives of partnership
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vision
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three sources of impact
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reduce waste, leverage core competence, create new opportunities
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leveraging core competence is about sharing
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knowledge
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not considered to be a characteristic of partnership relations
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are "arms-length" in nature
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ESI
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early supplier involvement
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ESI refers to the involvement of critical suppliers for
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new product design
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on-line retailing has shifted power in the supply chain the most to
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individual consumers
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technology that provides "point-of-sale information"
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barcode scanners
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EDI
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electronic data interchange
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some warehouses provide product mixing
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value-added service for customers
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type of warehouse used for long-term storage
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general
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type of warehouse used for short-term storage, consolidation and product mixing
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distribution
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TL
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truckload (quantity)
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process whereby shipments are transferred directly from inbound trailers to outbound trailers
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crossdocking
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eliminates the storage and order picking functions of distribution warehouse while still performing its receiving and shipping functions
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crossdocking
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crossdocking allows the retailer to replace _______________________ with information and coordination
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inventory
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what kind of crossdocking is the receiving and consolidating of inbound supplies to support just-in-time manufacturing
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manufacturing
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what kind of crossdocking is the consolidating of shipments from LTL and small package industries to gain economies of scale
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transportation
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the practice of holding unfinished product to finish closer to the time of sale
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postponement
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not an argument in favor of having a single supplier
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probability of assured supply is better
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not an argument in favor of having multiple suppliers
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JIT philosophy can be better utilitized
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insourcing incurs an annual fixed cost of $500,000
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6250 units
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electronic marketplace for the auto industry
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covisint
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"buyer-side" typically industry-specific solution
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EDI
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companies want a supply chain that makes it possible to
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manage and adapt to all business dynamics
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speed at which product moves through pipeline from manufacturer to customers
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supply chain velocity
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term for arranging the method of shipment for both incoming and outgoing products or material
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traffic management
