MIT Chapter 8 – Flashcards
62 test answers
Unlock all answers in this set
Unlock answers 62question
transaction processing system (TPS)
answer
information system used to support and record transactions such as paying for products or an employee
Unlock the answer
question
batch transaction processing
answer
transactions are collected over time and processed together in batches - useful in situations where transactions take place away from the computer system or process would slow down
Unlock the answer
question
online transaction processing
answer
processing takes place at the point of sale - critical to time-sensitive transactions
Unlock the answer
question
transaction processing online
answer
data collection data editing data correction data manipulation data storage - TPS reports data output
Unlock the answer
question
order processing system
answer
supports sales of goods or services to customers and arranges for shipment of products
Unlock the answer
question
purchasing system
answer
supports the purchase of goods and raw materials from suppliers for manufacturing of products
Unlock the answer
question
business-to-consumer e-commerce B2C e-commerce
answer
makes use of the WEb to connect individual consumers directly with sellers to purchase products (e-tailing)
Unlock the answer
question
business-to-business e-commerce B2B e-commerce
answer
supports transactions between businesses across private networks, the internet and the Web -many take place over EDI networks
Unlock the answer
question
consumer-to-consumer (C2C)
answer
uses the web to connect individuals who wish to sell their personal belongings with people shopping for used items
Unlock the answer
question
e-commerce from a buyer's perspective
answer
realizing a need researching a product selecting a vendor providing payment accepting delivery using product support
Unlock the answer
question
e-commerce from a seller's perspective
answer
-market research to identify customer needs -manufacturing products or suppling services that meet customer needs -marketing and advertising to make customers aware of available products and services -providing method for acquiring payments -making arrangements for delivery of product -providing after-sales support
Unlock the answer
question
supply chain management (SCM)
answer
process of producing and selling goods (from the sellers perspective)
Unlock the answer
question
SCM - demand planning
answer
analyzing buying patterns and forecasting customer demnad
Unlock the answer
question
SCM - supply planning
answer
producing and making logistical attangements to ensure that you are able to meet the forecasted demand
Unlock the answer
question
SCM - demand fulfillment
answer
process of getting the product or service to customer
Unlock the answer
question
e-commerce benefits
answer
-buyers- convenient from own desk -sellers - extends markets -easier for new competitors to enter the market - small and large business competition -web allows for consumers to make educated decisions -extend line of business
Unlock the answer
question
e-commerce challenges
answer
-businesses need to alter systems and business practices to accomodate new method of transaction processing -security, privacy, liability concerns -social concerns - not everyone has access
Unlock the answer
question
retail e-commerce
answer
gives power to the customers
Unlock the answer
question
cybermall
answer
Web site that allows visitors to browse through a wide variety of products varying from e-tailers
Unlock the answer
question
online clearinghouses, web auctions, marketplaces
answer
provide platform for businesses and individuals to sell their products and belongings -managers to liquidate their stock and consumers to find a good deal
Unlock the answer
question
global supply management (GSM)
answer
provides methods for businesses to find the best deals on the global market for raw materials and supplies needed to manufacture their products
Unlock the answer
question
electronic exchange
answer
industry-specific Web resource created to provide a convenient centralized platform for B2B e-commerce among manufacturers, suppliers, and customers -promote cooperation between competing companies for greater industry-wide efficiency and effectiveness
Unlock the answer
question
online marketing
answer
-advertisments make it possible for websites to operate free of charge -match ads with user's specific interests, providing valuable services to consumers
Unlock the answer
question
the Web
answer
access to product information market research advertising
Unlock the answer
question
rich media
answer
ads that use animation. video, sound, and sometimes interactive components usually developed by adobe flash - considered distracting and intrusive
Unlock the answer
question
adwords
answer
google - nonintrusive, text-based words
Unlock the answer
question
contextual ads
answer
ads specifically selected and placed to march the content of a web page/interest of person viewing page
Unlock the answer
question
banking, financing, investments
answer
electronic banking, e-billing saving waste, investment decisions,
Unlock the answer
question
m-commerce (mobile commerce)
answer
e-commerce taking place over wireless mobile devices and dashtop computer
Unlock the answer
question
m-commerce technologies - Wireless Application Protocol (WAP)
answer
communication standard used by developers to create m-commerce applications
Unlock the answer
question
m-commerce technologies - Wireless Markup Language (WML)
answer
part of WAP that is similar to HTML and is used to create web pages designed to fit on small displays of mobile devices
Unlock the answer
question
m-commerce technologies - Near Field Communications (NFC), RFID, infrared, bluetooth
answer
technology that enables wireless, private, close-range, device-to-device communications
Unlock the answer
question
m-commerce: through cell phone service providers
answer
ring tones, wallpaper, games, news alerts, media streaming music and videos
Unlock the answer
question
m-commerce: over the mobile web
answer
download m-commerce applications; WML to fit mobile phones; location-based m-commerce applications - use gps or cell network to provide location-related services
Unlock the answer
question
m-commerce: through SMS text messaging
answer
used to order merchandise, advertise, cell phones as tickets
Unlock the answer
question
m-commerce: through short-range wireless data communications
answer
electronic payments; proximity payment system - allows customers to transfer funds wirelessly between their mobile device and point-of-sale terminal
Unlock the answer
question
e-commerce host
answer
company that takes on some or all of the responsibility of setting up and maintaining an e-commerce system for a business or organization
Unlock the answer
question
infrastructure
answer
adapt procedures; tech savvy and ability to understand how technology can assit in meeting goals of organization
Unlock the answer
question
hardware and networking
answer
enough computing power and network bandwidth to support the web traffic your site generates
Unlock the answer
question
load balancing
answer
used by businesses that choose to outsource to web hosting company - where if one server goes down, another one picks up the slack
Unlock the answer
question
web server software
answer
fulfill requests for web pages from brosers
Unlock the answer
question
web server utility programs
answer
web analytics - provide statistical information about server usage and web site traffic patterns - gage success
Unlock the answer
question
e-commerce software
answer
catalog management software, electronic shopping cart software, payment software
Unlock the answer
question
web site design tools
answer
WYSIWYG - simple gto lay out web page design
Unlock the answer
question
application programming interfaces (APIs)
answer
allow software engineers to develop web-driven programs
Unlock the answer
question
to build traffic - 3C's approach
answer
content, community, commerce - people prefer web sites that offer free and useful information and serices ocer those that offer only a sales pitch
Unlock the answer
question
to build traffic - keywords and search engines
answer
choose proper name, descriptive domain name, business-related keywords listed in html code of web page meta tag
Unlock the answer
question
meta tag
answer
read by search engines and web servers but are not displayed on the page by a web browser
Unlock the answer
question
to build traffic - marketing
answer
search engines and partnerships
Unlock the answer
question
e-cash
answer
web service that provides private and sercure method of transferring funds from a bank account or credit card to online vendors or individuals (paypal)
Unlock the answer
question
electronic wallet
answer
application that encrypts and store your credit card information, e-cash information, bank account info, etc securely on computer
Unlock the answer
question
smart cards
answer
credit cards or ID cards with embedded microchips that can store and process data
Unlock the answer
question
international markets
answer
-make sure all nationalities and cultures feel at home/comfortable when viewing page -localization -foreign currency exchange
Unlock the answer
question
localization
answer
multiple versions of website to taylor to different cultural bias
Unlock the answer
question
digital certificate
answer
type of electronic business card that is attached to internet transaction data to verify the sender of the data
Unlock the answer
question
encryption
answer
uses high-level mathematical functions and computer algorithms to encode data so that it is unintelligible to all but the intended recipient
Unlock the answer
question
Secure sockets layer & transport layer security
answer
technologies allowed for encrypted communications to occur between Web browser and Web server
Unlock the answer
question
business continuity planning (BCP)
answer
guards against every conceivable disaster that could negatively impact the system and provides courses of action to minimize their effects
Unlock the answer
