MIS- Chapter 8

allows separate systems to communicate directly with each other, eliminating the need for manual entry into multiple systems.
Application Integration
the integration of a company’s existing management information systems to each other.
Data Integration
the integration of data from multiple sources, which proceeds a unified view of all data.
Forward Integration
sends information entered in a given system automatically to all DOWNSTREAM systems and processes.
Backward Integration
sends information entered into a given system automatically to all UPSTREAM systems and processes.
Enterprise System
provide enterprise-wide support and data access for a firm’s operations and business processes.
several different types of a software that sit between and provide connectivity for tow or more software applications.
*integrations are achieved by using this*
Integration Tools
-SCM system
-CRM system
-ERP system
Supply Chain Management (SCM)
the management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and profitability.
Technologies Reinventing Supply Chain
1. 3D printing
2. Radio frequency identification (RFID)
3. Drones
4. Robotics
Radio Frequency Identification (RFID)
uses electronic tags and labels to identify objects wirelessly over short distances (i.e. fast pass wrist band @ Disney World)
Customer Relationship Management (CRM)
involves managing all aspects of a customer’s relationship with an organization to increase customer loyalty and mention and an organization’s profitability.
Enterprise Resource Planning (ERP)
integrates all departments and functions throughout an organization into a single IT system (or integrated set of IT systems) so that employees can make enterprise-wide decisions be viewing enterprise-wide information on all business operations.
-social conventions about right/wrong
-vary by age, cultural group, etc.
-beliefs regarding right/wrong
-influenced by family, religion, education, ect.
legislate by governing body
“concerned with what information an individual should have to reveal to others through the course of employment or through other transactions such as online shopping.”
“concerned with the authenticity and fidelity of information, as well as identifying who is responsible for informational errors that harm people.”
“focuses on who owns information about individuals and how information can be sold and exchanged.”
‘focuses on defining what information a person or organization has the right to obtain about others and how this information can be accessed and used.”
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