question

Chief Information Officer

answer

title given to principle managers of an organizations IS Department

question

Chief Operating Officer

answer

Senior most staff in a senior level reporting relationship

question

Chief Financial Officer

answer

Officer in charge of company wide finances

question

Technology Group

answer

a group within IT who are experts on the ever changing tech environment

question

Chief Technology Officer

answer

evalulates new technology, ideas, and capabilities and which are most relevant

question

Operations Group

answer

manages computing infrastructure, individual computers, servers, and networks

question

Development Group

answer

manages creation of new IS and maintainence

question

What determines the size and structure of a given group?

answer

Whether or not programs are developed in house or outsourced

question

System Analysts

answer

members of the development group responsible for watching and maintaining various programs and hardware

question

A company develops programs in-house when:

answer

The development group is made up of programmers, test engineers, technical writers, and other development personell

question

Data Administration

answer

the group responsible for protecting Information assets by establishing standards and management practices and policies

question

Who determines system requirements?

answer

Systems Analysts

question

Programmers

answer

design and write code

question

Network Administrators

answer

monitors, maintains, fixes, and tunes computer networks

question

Consultant

answer

preforms a wide range of activities including: programming, testing, database design, communications, project management

question

Small Scale Project Managers

answer

Initiate, plan, manage, monitor, and close down projects

question

The IS department is responsible for protecting information assets (t/f)

answer

True

question

The structure of an IS department typically remains unchanged among organizations (t/f)

answer

False

question

The CIO and CTO have the same responsibility (t/f)

answer

False

question

The CTO is responsible for identifying new tech(t/f)

answer

True

question

an operations group includes programmers, test engineers, and writers(t/f)

answer

False

question

an IS department is responsible for adapting infrastructure and systems for new business goals (t/f)

answer

True

question

the development group is in charge of monitoring user experience and responding to user problems(t/f)

answer

False

question

the purpose of an outsourcing relations department is to negotiate agreements with other companies (t/f)

answer

True

question

maintenance means fixing problems or adapting existing systems to support new functions (t/f)

answer

True

question

IT concerns products, techniques, procedures, and designs of computer based tech (t/f)

answer

True

question

IT must be placed into the structure of the IS before an organizations can use it

answer

TRue

question

a tech writer writes program docs, help-text, procedures, job descriptions, and training materials

answer

True

question

Large scale proj managers require deeper project management knowledge than small scale managers

answer

True

question

a user support rep installs software and repairs equipment

answer

false

question

a system analyst monitors, fixes, and tunes computer networks

answer

False

question

a salesperson responsibility is to design and write computer programs

answer

False

question

a database admin is responsible for designing and writing automated test scripts

answer

False

question

What are the major functions of an IS department

answer

plan the use of IS, manage outsourcing relationships, protect info assets, develop operate and maintain infrastructure, and develop maintain and operate apps

question

CIO respnsibilities

answer

manages Information systems, manages IT department

question

CTO responsibilities

answer

heads up the technology group within IT, evaluates new tech for the firm, advises the CIO

question

Information Systems Department Structure

answer

Technology Office, Operations Group, Development Group, Data Admin group

question

in order to accomplish organizational goals and objectives IS must be alligned with

answer

competitive strategy

question

Steering Comittee

answer

a group of senior managers from the major business functions that work with the CIO to decide on IS projects

question

The purpose of a information system is to help an organization accomplish goals and objectives

answer

TRUE

question

IS structure is very malleable

answer

False

question

New IS must be consistent with the firms goals and objectives

answer

True

question

The membership of a steering committee is determined by the CEO and other senior staff

answer

True

question

What are the different functions in planning the use of IS

answer

Align with firms goals, communicate IT issues to executive group, develop IS priorities within IS department, sponsor steering committee

question

advantage of outsourcing information systems

answer

outsourcing is a good way to gain expertise, avoid management problems

question

Outsourcing

answer

the process of hiring another organization to perform a service

question

Risks with outsourcing

answer

vendors gain access to critical knowledge of outsourcing company

question

Platform as a Service (PaaS)

answer

leasing of hardware with a pre-installed operating system

question

Software as a Service (SaaS)

answer

both the hardware and the applications are leased

question

Organizations outsource projects to engage its management team in their free time (t/f)

answer

False

question

Gaining economies of scales is an advantage of outsourcing

answer

True

question

Implementation risk is increased by outsourcing IS services

answer

False

question

Acquiring licensed software is a form of outsourcing

answer

True

question

It is impossible to outsource an entire business function

answer

False

question

Microsofts Azure is an example of SaaS

answer

Fasle

question

Outsourcing has made in house functions of IS/IT obselete

answer

False

question

In service oriented outsourcing, the vendor is in charge

answer

True

question

Each outsource vendor has its own methods and procedures

answer

True

question

an outsource vendor can choose the technology that it wants to implement

answer

True

question

the potential loss of intellectual capital is a concern related to outsourcing

answer

True

question

When a company outsources a system, it has complete control over prioritizing software fixes

answer

False

question

Parting business with an outsource vendor is exceedingly risky

answer

True

question

Right of a user of IS

answer

contributing to requirements for new features and functions

question

Responsibilities of a user of IS

answer

following security and backup procedures

question

users of IS cannot

answer

modify hardware without authorization

question

a user has the right to obtain necessary computing resources to perform his or her work efficiently (t/f)

answer

true

question

the rights of an information systems user depends on the purpose of a systems usage

answer

True

question

reliable means that one can use a network with problems almost all the time

answer

True

question

IS users have the right to training in a format convenient to the user

answer

True

question

it is the users responsibility to install patches and fixes when told to do so

answer

True

question

Knowing the responsibilities of the IS department makes us better consumers of IS

answer

true

MIS Chap 11 – Flashcards

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