Question 1

Today, management is defined as efficient and effective pursuit of organization accomplished by engaging in all of the following functions except:

Accepted Answer

Supervision

Question 2

which of the following characterize(s) an intrapreneur?

Accepted Answer

works inside existing organization    mobilizes organizational resources    sees opportunities for a product or service

Question 3

Because they are willing to take risks in the pursuit of new opportunities including risks in personal finance failure, ____ need the confidence to act decisively

Accepted Answer

Entrepreneurs

Question 4

The management function of ____ involves setting goals and deciding how to achieve them

Accepted Answer

Planning

Question 5

while both managers and entrepreneurs feel a sense of urgency, ___ are especially apt to be impatient and want to get things done as quickly as possible particularly, action oriented

Accepted Answer

Entrepreneurs

Question 6

what are some rewards of studying management?

Accepted Answer

the ability to earn more as one acquires more education    possible status rewards, such as larger office, as one moves up the managerial hierarchy     the ability to do fairly well financially compared to most workers

Question 7

managers with titles such as department head, supervisor, and team leader who make short-term operating decisions and direct the tasks of non-managerial personnel are called:

Accepted Answer

first-line managers

Question 8

of the following selections choose all that explain how the internet can affect companies or activities that depend heavily on the flow of information

Accepted Answer

accelerates decision making, conflict, and stress    lowers cost of communications    enables use of collaborative computing

Question 9

___must have a high tolerance for ambiguity as they are trying to do things that have not been done before

Accepted Answer

Entrepreneurs

Question 10

T/F managers are now using videoconferencing less

Accepted Answer

False

Question 11

T/F managers have an opportunity to counsel, motivate, advise, guide, and empower large groups of people. become mentors

Accepted Answer

True

Question 12

T/F a major challenge to the manager, which will increase over the next several decades, is to maximize the contributions of employees diverse in gender, age, race, and ethnicity

Accepted Answer

True

Question 13

a manager\'s informational role includes which of the following?

Accepted Answer

Monitor, disseminator, spokesperson

Question 14

the managerial function of __ involves monitoring performance, comparing it to goals, and taking corrective action when needed

Accepted Answer

controlling

Question 15

T/F a functional manager is responsible for several organizational activities

Accepted Answer

False (only one activity)

Question 16

____means to use resources -- people, money, materials, and the like -- wisely and cost-effectively

Accepted Answer

Efficiency

Question 17

which of the two following scenarios accurately reflect what Mintzberg found regarding manager\'s time?

Accepted Answer

manager\'s days are full of interruptions and consist of numerous small tasks    managers must guard their time due to the numerous demands on it

Question 18

which of the following is NOT one of the rewards of practicing management?

Accepted Answer

it will guarantee you will become wealthy

Question 19

which statement(s) are true about nonprofit organizations?

Accepted Answer

main purpose offer services to clients    may operate in public sector and in private sector

Question 20

conceptual skills, which consist of the ability to think analytically, to visualize an organization as a whole, and to understand how the parts work together, are particularly important for __managers, who make decisions that affect the whole organization

Accepted Answer

top

Question 21

managers who are responsible for several organizational activities rather than just one are called __managers

Accepted Answer

general

Question 22

POLC is an abbreviation for which management process:

Accepted Answer

plan, organize, lead, control

Question 23

a ____ organization\'s purpose is to make money by offering products or services

Accepted Answer

for-profit

Question 24

motivating, directing, and otherwise influencing people to work hard to achieve the organization\'s goals is defined as

Accepted Answer

leading

Question 25

managers operate within __ are a group of ppl who work together try to achieve some specific purpose

Accepted Answer

organizations

Question 26

___ occurs when employees work from home or remote locations of informational technologies

Accepted Answer

telecommuting

Question 27

gestures and symbols don\'t have the same meaning to everyone throughout the world. Amanda an American working in Greece, waved goodbye to her Greek colleague, Helen. How did Helen most likely interpret this gesture?

Accepted Answer

as an insult

Question 28

which of the following characterizes and intrapreneur?

Accepted Answer

works inside existing organization, sees opportunities for a product or service, mobilizes organizational resources

Question 29

what are some of the important implications of e-business today?

Accepted Answer

accelerated decision making combined with conflict and stress    changes in org structure, jobs, goal setting, and knowledge management    increasing use of e-management and e-communication

Question 30

Which of the following organizations measures success not by profits generated, but by effectiveness of services delivered?

Accepted Answer

nonprofit orgs    mutual-benefit orgs

Question 31

technical skills, or the job specific knowledge needed to perform well in a specialized field, seem to be the most important at the ___ levels of management

Accepted Answer

first-line

Question 32

those who implement the policies and plans of top management above them and supervise and coordinate the activities of the first-line managers below them are called

Accepted Answer

middle managers

Question 33

finding ways to deliver new or better goods or services is called ___

Accepted Answer

innovation

Question 34

T/F according to Mintzberg, managers are able to work short hours at a leisurely pace

Accepted Answer

false

Question 35

managers with titles such as department head, supervisor, and team leader who make short-term operating decisions and direct the tasks of non-managerial personnel are called

Accepted Answer

first-line managers

Question 36

managers who are responsible for just one organizational activity are called __managers

Accepted Answer

functional

Question 37

a ___sees the opportunity for a new product or service and then launches a business to try and realize it

Accepted Answer

entrepreneur

Question 38

T/F regardless of how well paid you are, you have to consider whether in meeting the organization\'s challenges you are also meeting the challenges of realizing your own happiness

Accepted Answer

true

Question 39

which of the following are challenges of managing for information technology

Accepted Answer

managers must manage increased conflict and stress,     managers must be masters of organizational communication

Question 40

what are some of the chief skills and attributes companies seek in top managers?

Accepted Answer

high energy level    ability to motivate others    foreign work experience    ability to communicate

Question 41

convictions for \"white collar crimes\" such as bank fraud and conspiracy, for managers in companies like Tyco International and Enron, indicate society\'s demand for __behavior from managers

Accepted Answer

ethical

Question 42

T/F according to Mintzberg, managers rely more on verbal than written communication

Accepted Answer

true

Question 43

as an intrapreneur, a person initiates the production of new goods and services within an existing business; as an ___ a person coordinates the business\'s resources to facilitate the production of its goods or services

Accepted Answer

manager

Question 44

T/F top managers stand at the summit of the management pyramid where there is the most space for new applicants

Accepted Answer

false (less space at top)

Question 45

making the correct decisions and carrying them out to reach goals describes

Accepted Answer

effectiveness

Question 46

according to mintzberg, nearly ___ of the tasks completed by managers take less than 9 minutes

Accepted Answer

half

Question 47

the management function that involves comparing actual results to goals and taking corrective action as needed is called

Accepted Answer

controlling

Question 48

conceptual skills, which consist of the ability to think analytically, to visualize an organization as a whole to understand how the parts work together, are particularly important for __managers, who make decisions that affect the whole organization

Accepted Answer

top

Question 49

T/F arranging tasks, people, and other resources to get things done are aspects of the leading management function

Accepted Answer

False --organizing

Question 50

example of a top manager is

Accepted Answer

CEO

Question 51

T/F managers seldom use email

Accepted Answer

false

Question 52

T/F computerized collections of related files are called collaborative projecting

Accepted Answer

false --databases

Question 53

which of the following are classified among the seven challenges to being an effective manager

Accepted Answer

managing for diversity, managing for globalization, managing for competitive advantage, managing for informational technology

Question 54

T/F thinking that you are in control of your own destiny is called internal locus of control

Accepted Answer

true

Question 55

T/F managers do not need to get along with others because they are the boss

Accepted Answer

false

Question 56

in business, the first law is

Accepted Answer

be responsive to the customer

Question 57

T/F the primary difference btw e-commerce and e-business is that e-business uses the delivery aspect of the business while e-commerce is the buying and selling of goods over computer networks

Accepted Answer

true

Question 58

T/F collaborative computing helps employees work together

Accepted Answer

true

Question 59

a manager\'s interpersonal role includes all of the following activities except

Accepted Answer

follower

Question 60

meeting the needs of the present through economic development without compromising the needs of future generations is called ___

Accepted Answer

sustainability

Question 61

increased damage from natural disasters as well as an apparently changing world climate have the challenge of ___

Accepted Answer

managing for sustainability

Question 62

T/F offering a quality product or service is not important factor in terms of building competitive advantage

Accepted Answer

false

Question 63

T/F a manager\'s ability to think analytically and understand how the parts of an organization work together is best defined as conceptual skills

Accepted Answer

true

Question 64

organizations composed of voluntary members with the purpose of advancing members\' interests are __

Accepted Answer

mutual-benefit

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