MGT 3320 Chpt 11 – Flashcards

The process of dealing with individuals in a company who are represented by a union is called: A. labor relations. B. benchmarking. C. total quality management. D. management by objectives. E. negotiated contracting.

____ is the process by which managers and union representatives negotiate the terms and conditions of employment. A. Benchmarking B. Total quality management C. Negotiated contracting D. Management by objectives E. Collective bargaining

Which of the following acts required management to bargain with labor unions in good faith? A. Taft-Hartley Act B. Wagner Act C. Landrum-Griffin Act D. Sherman Act E. Union Shop Act

Which of the following acts required labor unions to bargain with management in good faith? A. Taft-Hartley Ac t B. Wagner Act C. Landrum-Griffin Act D. Sherman Act E. Union Shop Act

Overall, union membership since 1955 has been A. holding steady. B. increasing greatly. C. constant. D. erratic. E. decreasing at an alarming rate.

The earliest unions to be developed in the United States represented specific types of workers and were known as A. professional networks. B. job societies. C. worker permit groups. D. trade associations. E. craft unions.

The first major union to have a significant impact in the United States was called the A. American Federation of Labor. B. Knights of Labor. C. Congress of Industrial Organizations. D. Captains of Workers. E. Labor Club Organization.

The American Federation of Labor focused on what types of work? A. Blue-collar jobs B. Craft-based jobs C. Professional-level jobs D. Secretarial jobs E. White-collar jobs

The Taft-Hartley Act of 1947 outlawed A. union membership. B. collective bargaining. C. union shops. D. union stewards. E. union negotiations of working conditions.

The Landrum-Griffin Act of 1959 requires national labor unions to elect new leaders every ____ years. A. two B. three C. five D. ten E. fifteen

Which of the following is the MOST accurate statement? A. Union-management relations are more hostile today than they were in the past. B. Unions are more powerful today than in the past, compared to the power of employers. C. Unions today rarely struggle with traditional, basic issues, such as wages. D. As unions have become smaller, their power has diminished. E. Employers today are controlled almost completely by powerful unions, due to increased regulation of business.

Which of the following issues are receiving more attention from unions in recent years? A. Wages and hours B. Health benefits C. Pension benefits and job security D. Union membership E. New labor legislation

Once a bargaining unit has been determined, what is the next step in the unionization process? A. Getting 30 percent of eligible workers to sign authorization cards B. Conducting a secret ballot election C. Petitioning the NLRB to hold an election D. Instituting grievance procedures for dispute resolution E. Collective bargaining over a labor contract

Which of the following is necessary in order for decertification to occur? A. The union must have served as the collective bargaining agent for the employees for at least one year. B. No labor contract can currently be in force. C. A majority of the members of the bargaining unit must vote for decertification D. All of these. E. Both the union must have served as the collective bargaining agent for the employees for at least one year and no labor contract can currently be in force.

Which of the following is NOT a mandatory subject of collective bargaining? A. Wages B. No-strike clauses C. Pension benefits D. Health benefits E. Working hours

The International Brotherhood of Teamsters (a union representing truck drivers and others) collectively bargains with Univar, the largest distributor of chemical products in the United States. Prior to collective bargaining, who should have the responsibility of examining the financial condition of Univar? A. Univar B. The Teamsters' leadership C. Truck drivers who are members of the Teamsters D. Both Univar and the Teamsters' leadership E. Univar, the Teamsters' leadership, and truck drivers who are members of the Teamsters

Which of the following is the term given to items such as wages, working hours, and benefits? A. Mandatory items B. Permissive items C. Negotiated items D. Price-point items E. Strike items

In negotiating a labor agreement, the union has decided that a pay raise of $1 per hour for every employee is the minimum they will accept. If they are offered less than that, they will strike. This amount is called the A. union resistance point. B. management resistance point. C. union target point. D. management target point. E. midpoint.

Which of the following tactics is illegal? A. Picketing B. Boycotts C. Economic strikes D. Lockouts E. All of these

One difference between mediation and arbitration is that A. arbitration occurs in a court of law; mediation does not. B. arbitration is compulsory; mediation is not. C. the recommendation of the arbitrator is binding; the recommendation of the mediator is not. D. mediation is compulsory; arbitration is not. E. the recommendation of the mediator is binding; the recommendation of the arbitrator is not.

Which of the following types of arbitration gives the parties the MOST incentive to reach a settlement on their own? A. Target point arbitration B. Take-it-or-leave-it arbitration C. Strike-based arbitration D. Neutral arbitration E. Final-offer arbitration

Who normally conducts the first level of dispute resolution between a union member and an employer? A. The union president B. A member of the board of directors of the union C. The shop president D. The sergeant at arms E. The shop steward

Idalia, a union member working in a union shop, has a disagreement with her supervisor about overtime pay. She goes to Nancy, her shop steward, with the complaint. What options does Nancy have to resolve this dispute? A. Nancy can suggest that the supervisor be disciplined. B. Nancy can call for workers to strike. C. Nancy can ask Idalia to serve as an arbitrator for the dispute. D. Nancy can tell Idalia that the supervisor's decision is appropriate/inappropriate. E. Nancy can request a secret ballot election.

Which of the following is NOT one of the reasons that labor unions oppose the use of prison labor? A. It is very easy to deny prisoners the right to form a union. B. Prison labor displaces low-wage workers in the economy. C. Prison labor does little to prepare prisoners for re-entry into the workforce following their release. D. Prisoners are exploited because their wages are so low. E. There are more prisoners today, so more work is done though prison labor.

One of the biggest challenges that increased technology presents to unions is that A. younger workers are at a disadvantage. B. telecommuting is increasing. C. work can be performed with fewer employees. D. disabled workers need reasonable accommodations. E. employees need training.

In negotiating a labor agreement, the union hopes to avoid any changes to health benefits. This is called the A. union target point. B. union resistance point. C. management resistance point. D. management target point. E. midpoint.

A(n) ____ is simply a situation in which at least one party believes that reaching an agreement is not imminent. A. arbitration B. mediation C. strike D. impasse E. lock out

New electronic technology has been a(n) ____ for the U.S. labor movement. A. huge help B. obstacle C. mixed blessing D. threat E. burden

. Under U.S. labor laws, ____ workers are considered independent contractors or self-employed laborers. A. knowledge B. union C. consultant D. contingent E. prison

____ items may be included in the collective bargaining if both parties agree. A. Mandatory B. Oblique C. Permissive D. Progressive E. Regressive

During the Olympics, beach volleyball received prime time network coverage and the popularity of the sport greatly increased. Some athletes discussed unionizing like other professional athletes. If they did that in the US, our laws would apply. Refer to Scenario 11.1. What is the first step that athletes should take to begin the unionization process? A. Hold a secret ballot election. B. Ask the National Labor Relations Board to hold a certification election. C. Call in a union organizer to stimulate interest in unionization. D. Call for a boycott of competition until the owners unionizes the athletes. E. Ask for an arbitrator to decide the issue of unionization.

During the Olympics, beach volleyball received prime time network coverage and the popularity of the sport greatly increased. Some athletes discussed unionizing like other professional athletes. If they did that in the US, our laws would apply. Refer to Scenario 11.1. What percentage of athletes must request a certification election before petitioning the National Labor Relations Board to conduct an election? A. 15 percent B. 30 percent C. 40 percent D. 50 percent E. 75 percent

During the Olympics, beach volleyball received prime time network coverage and the popularity of the sport greatly increased. Some athletes discussed unionizing like other professional athletes. If they did that in the US, our laws would apply. Refer to Scenario 11.1. Before a certification election can be held, A. the athletes must file a specific grievance against management. B. a majority of the athletes must express an interest in unionization. C. the National Labor Relations Board must define the bargaining unit. D. the current labor contract must have expired. E. 10 percent of the athletes must sign authorization cards.

During the Olympics, beach volleyball received prime time network coverage and the popularity of the sport greatly increased. Some athletes discussed unionizing like other professional athletes. If they did that in the US, our laws would apply. Refer to Scenario 11.1. For a certification election to succeed, A. a majority of the athletes in the bargaining unit must approve the union. B. a majority of athletes who signed authorization cards must approve the union. C. 30 percent of the athletes in the bargaining unit must approve the union. D. 30 percent of the athletes voting in the election must approve the union. E. a majority of the athletes voting in the election must approve the union.

During the Olympics, beach volleyball received prime time network coverage and the popularity of the sport greatly increased. Some athletes discussed unionizing like other professional athletes. If they did that in the US, our laws would apply. Refer to Scenario 11.1. Negotiating a contract between athletes and management is called A. arbitration. B. striking. C. collective bargaining. D. locking out. E. mediation.