MGMT Info Systems Final Chapter 3 – Flashcards
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What is the ebusiness model which applies to customers offering goods and services to each other over the Internet?
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C2C
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What is the difference between ecommerce and ebusiness
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Ecommerce is buying and selling of goods or services online; ebusiness includes ecommerce and all activities related to internal and external business operations
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What are the four main types of ebusiness models
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Business-to-business, business-to-consumer, consumer-to-business, and consumer-to-consumer
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Which of the below would not be considered an advantage of ebusiness?
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Reducing information reach
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Amazon creates a unique recommendation listing for each customer that revisits its website. How would you classify Amazon's ebusiness strategy?
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Personalization
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A few examples of ebusiness advantages can include opening new markets, reducing costs, and expanding global reach.
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True
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What is a plan that details how a company creates, delivers, and generates revenues on the Internet?
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Ebusiness model
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Which category below represents the three common forms of business operations: brick-and-mortar, click-and-mortar, and pure play?
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B2C
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What uses the Internet to reassemble buyers, sellers, and other partners in a traditional supply chain in new ways?
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Reintermediation
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What are the four challenges facing ebusinesses outlined in the text?
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Identifying limited market segments, managing consumer trust, ensuring consumer protection, and adhering to taxation rules
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A company can reduce its costs using ebusiness to change its business processes. Which of the following represents an example of a company reducing its costs through ebusiness?
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Researching products to find the lowest price and visiting the store to purchase the item
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Which of the below statements is correct?
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Just putting up a website does not create an ebusiness
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Which of the following produces an improved product customers are eager to buy, such as a faster car or larger hard drive?
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Sustaining technology
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Which of the following represents a form of disruptive technology?
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ALL OF THE ABOVE! -Enter the marketplace at the low end -A new way of doing things that initially doesn't meet the needs of existing customers -Tend to open new markets and destroy old ones
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Disruptive technology tends to provide us with better, faster, and cheaper products.
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False`
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Which type of ebusiness model best describes Apple?
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Click and Mortar
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What is the ability of an organization to tailor its products or services to the customers' specifications?
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Mass customization
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Which of the below statements is accurate when considering the ebusiness challenge of adhering to taxation rules?
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Some online companies have to charge sales tax
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Which of the below would not be considered a company operating in the long tail of a typical sales curve?
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Walmart
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What is the business strategy that lets a company shorten the order process and add value with reduced costs or a more responsive and efficient service, and occurs when a business sells directly to the customer online?
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Disintermediation
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What is the difference between asynchronous and synchronous communication?
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Asynchronous is communication that does not occur at the same time; synchronous communication occurs at the same time
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Erik is the president and owner of Watch Out, a local website development company that helps clients create and build unique websites. Many of his daily tasks are heavily technical in nature and require a high level of computer programming and Internet knowledge. Which of the below would Erik primarily use when performing his daily tasks?
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Source code
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Twitter is an example of a _________.
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Microblogging Site
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Many industries have taken an active role in online business including the government. Which of the following is the term that describes the use of strategies and technologies to transform government by improving the delivery of services and enhancing the quality of interaction between the citizen-consumer within all the branches of government?
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Egovernment
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Which of the following demonstrates potential issues with Business 2.0 and information vandalism?
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Open source allows anyone to be able to edit, damage, or destroy content
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How would a company like Flickr use social tagging on its website?
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By allowing users to upload images and tag the images with their own keywords
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What is information richness?
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Refers to the depth and breadth of details contained in a piece of textual, graphic, audio, or video information
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What are some of the immediate results businesses found from using instant messaging?
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-Quickly identify which employees are at their computers -Easily hold simultaneous IM sessions with multiple people -Resolve questions or problems immediately
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What is information reach?
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Measures the number of people a firm can communicate with all over the world
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What is the type of knowledge that consists of anything that can be documented, archived, and codified, often with the help of a MIS department?
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Explicit knowledge
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Lisa loves her job as an executive recruiter for a large hospital located in Dallas, Texas. Part of Lisa's job requires her to gather industry information, collaborate with partners, compare competitors, and tap into the knowledge of prospective employees, partners, and customers. Which of the below would Lisa use to perform her job?
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Collective intelligence
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Which of the below represents an example of why an employer would use social media?
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ALL OF THEM -To find potential job candidates via LinkedIn -To review potential job candidates by viewing their Facebook page -To attract new job candidates via YouTub
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What is one simplification that has occurred with Business 2.0?
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By improving access to information
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Ebusiness was characterized by few companies or users posting content for the masses. What characterizes Business 2.0?
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The masses posting content for the masses
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What are websites that rely on user participation and user-contributed content, such as Facebook, LinkedIn, and YouTube?
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Social media
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Which of the following best describes Web 3.0?
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Based on the 'intelligent' Web where applications use natural language processing
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Some of the benefits for a company to operate an internal wiki are that they are great tools for all of the following except:
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Building software applications
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What are the two categories that include intellectual and knowledge-based assets?
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Network effect
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What is the system that consists of nonproprietary hardware and software based on publicly known standards that allows third parties to create add-on products to plug into or interoperate with the system?
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Open system