MGMT FINAL – Flashcards
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Rational decision making
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is a systematic process of defining problems, evaluating alternatives, and choosing optimal solutions
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Which of the following is NOT one of the rules for effective brainstorming?
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Select an open-minded group leader
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One of the benefits of planning is how it
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encourages people to work harder for extended periods
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Management by objectives (MBO) is a management technique often used to develop and carry out
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tactical plans
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Middle managemen
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is responsible for developing strategic plans that make clear how the company will serve customers and position itself against competitors in the next two to five years
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problem
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A ____ exists when there is a gap between a desired state (what managers want) and an existing state (the situation that the managers are facing).
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A manufacturer of suntan lotion could set a(n) ____ goal to increase revenues by 8 percent over the next five years and a(n) ____ goal to increase sales next June in Miami Beach by 3 percent.
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distal; proximal
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which of the following is a pitfall of planning?
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a false sense of certainty based on faulty assumptions
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Top management is responsible for developing long-term ____ that make clear how the company will serve customers and position itself against competitors in the next two to five years.
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strategic plans
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A department store is experiencing greater than usual shrinkage, and management wants it stopped. Middle management decided to hire a security company to study the problem and develop the best plan for dealing with it. Middle management have implemented a(n) ____ plan.
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tactical
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The last step in effective planning is to ____.
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maintain flexibility in planning
