MEDICAL INSURANCE CHAPTER 7
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What legislation required all claims sent to the Medicare program be submitted electronically, effective October 16, 2003?
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ASCA - Administrative Simplification Compliance Act
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State the name of the health insurance claim form that was required for use effective April 1, 2014.
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The CMS - 1500 Claims Form Revised (02-12)
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Does Medicare accept the CMS-1500 (02-12) claim form?
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Yes
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What is a pended claim?
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Held for payment
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How many days will it take to process a Medicare claim that is submitted electronically?
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14 Days
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If a claim is submitted on behalf of the patient, and coverage of the services is denied, what is the most effective way to present the situation to the patient?
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An official rejection from an insurance company
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What is dual coverage?
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Insured by 2 companies
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The insurance company with the first responsibility for payment of a bill for medical services is known as the
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Primary carrier
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The CMS-1500 (02-12) claim form allows for reporting of a maximum of ____ diagnosis codes per claim form.
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12
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What Internet resource can be used to find physician provider numbers?
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NPI registry
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For electronic submission of claims, What allows the physician's name to be printed in the signature block where it would normally be signed?
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Contract with the third-party payer
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When preparing a claim that is to be optically scanned, birth dates are keyed in with how many digits?
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8 Digits
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Incomplete claim
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Claim missing required information
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Pending claim
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Phrase used when a claim is held back from payment
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Electronic claim
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Claim that is submitted and then optically scanned by the insurance carrier and converted to electronic form
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Dirty claim
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Claim that needs manual processing because of errors or to solve a problem
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Rejected claim
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Claim that needs clarification and answers to some questions
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Deleted claim
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Claim that is cancelled or voided if incorrect claim form is used or itemized charges are not provided
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Paper claim
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Claim that is submitted via telephone line or computer modem
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Clean claim
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Claim that is submitted within the time limit and correctly completed
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Invalid claim
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Medicare claim that contains information that is complete and necessary but is illogical or incorrect
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Social Security Number
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A number issued by the federal government to each individual for personal use
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National Provider Identifier
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A Medicare lifetime provider number
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Group national provider number
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A number listed on a claim when submitting insurance claims to insurance companies under a group name
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State license number
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A number that a physician must obtain to practice in a state
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Durable medical equipment number
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A number used when billing for supplies and equipment
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Facility provider number
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A number issued to a hospital
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Employer identification number
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An individual physician's federal tax identification number issued by the Internal Revenue Service
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The basic paper claim form currently used by health care professionals and suppliers to bill insurance carriers for services provided to patients is the
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CMS-1500 (02-12) claim form
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What is the exception to the Administrative Simplification Compliance Act's requirement for providers to send claims to Medicare electronically?
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Providers with fewer than 10 full-time employees
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Under ASCA, plans other than Medicare
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May allow submission of claims on paper.
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The National Uniform Claim Committee (NUCC) is made up of
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AMA representatives, Centers for Medicare and Medicaid Services representatives, and providers.
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The first standardized insurance claim form developed in 1958 was known as the
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COMB-1
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The most recently revised version of the 1500 Health Insurance Claim Form developed in 2012 accommodates
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Changes in the Electronic Claims Submission Version 5010 837P.
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If a patient has dual coverage,
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Insurance information for both the primary and secondary carriers should be obtained.
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HIPAA laws require that the provider rendering the service be identified on the claim form by
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Reporting of the correct provider number.
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OBRA requires that Medicare administrative contractors to
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Pay interest on all clean claims not paid on time.
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A claim that is investigated on a postpayment basis that is found to be \"not due\" will require
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Refund of the monies paid.
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If there is a balance remaining on a patient's account after the patient's primary insurance has paid, and the patient has secondary coverage, the billing specialist should
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Send a claim form to the secondary insurance with a copy of the explanation of benefits from the primary carrier.
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The maximum number of diagnostic codes that can be submitted on the CMS-1500 (02-12) claim form is
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Twelve.
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National Provider Identifier (NPI) numbers are used to report
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Referring physicians, ordering physicians, and performing physicians.
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NPI numbers are assigned
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Once in a lifetime, per health care provider.
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To correct a claim that has been denied because of an invalid procedure code, the billing specialist should
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Confirm the code in the CPT manual to ensure it is valid for the date of service.
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To correct a claim that was denied because more than six lines were entered on the claim,
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Bill six claim lines on one claim and complete an additional paper claim for the additional claim lines.
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T or F. The insurance billing specialist does not need to know how to complete a paper claim because most claims are submitted electronically
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False. They sit has to be sent in paper form still need to know how to fill out the paper form in case.
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T or F. Physicians who experience down times of Internet services that are out of their control for more than 2 days may submit claims to Medicare on paper.
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True.
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T or F. The goal of the NUCC is to provide a warehouse for providers to purchase CMS-1500 claim forms.
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False. The goal of the NUCC is the task of standardizing national instructions for completion of the claim form to be used by all payers.
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T or F. Effective June 1, 2013, providers were required to use only the CMS-1500 claim form (02-12).
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False. Effective April 1, 2014, providers were required to use only the CMS-1500 claim form (02-12).
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T or F. Use of the standardized CMS-1500 claim form has simplified processing of paper claims.
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True
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T or F. Quantities of the CMS-1500 (02-12) claim form can be purchased though CMS or downloaded from the CMS website and used for submission.
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False. Quantities of the CMS-1500 (02-12) can be purchased from many medical office supply companies or from the AMA.
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T or F. Interest rates that apply to the Prompt Payment Interest Rate can be located on the Treasury's Financial Management Service page.
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True
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T or F. Medicare claims that require further investigation before being processed are referred to as \"other\" claims.
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True
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T or F. A diagnosis should never be submitted without supporting documentation in the medical record.
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True
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T or F. Claims for dated of service in two different years may be submitted on the same claim form.
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False. Claims for dates of service in two different years may not be submitted on the same claim form.
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T or F. Services that are inclusive in the global surgical package that have no charge associated with them should not be submitted on the CMS-1500 claim form.
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True
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T or F. Proofreading claims before submission can prevent denials and delay of claim processing.
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True
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T or F. When submitting supplemental documentation for processing of a claim, the patient's name and date of service need only be on the front of a two-sided document.
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False. When submitting supplemental documentation for processing of a claim, the patient's name, subscriber's name (if different from that of the patient), date of service, and insurance identification number needs to be on each side of a two-sided document.
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T or F. Handwriting is permitted on optically scanned paper claims.
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False. Handwriting is not permitted on optically scanned paper claims.
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T or F. Use the abbreviation \"DNA\" when information is not applicable.
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False. Leave the space black.
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NUCC
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National Uniform Claim Committee
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DDE
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direct data entry
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CLIA
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Clinical Laboratory Improvement Amendments
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EIN
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employer identification number
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EMC
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electronic media claims
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EPSDT
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early and periodic screening, diagnosis, and treatment
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FECA
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Federal Employee's Compensation Act
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NPI
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national provider identifier
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LMP
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date of current illness, injury, or pregnancy
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POS
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place of service code
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PMP
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practice management program
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PCP
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primary care physician
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IN
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item number
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SOF
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signature on file
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EMG
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emergency indicator
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a ____________billing service sending a claim is likely to be the
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billing provider
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a ____________is the additional data in printed or electronic format
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claim attachment
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a_____________ code is an administrative code used to identity the type of health plan, such as a PPO
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claim filing indicator
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a claim that does not report at least one diagnosis code will be
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denied
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a _____________elemement is HIPAA mandated
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required
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a_________ element is mandated by HIPAA for reporting under certain (not all) conditions
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situational
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A________ code is a 10 digit number that stands for a physician's medical specialty
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taxonomy
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according to the NUCC manual, up to ______________diagnosis pointers can be listed per service line
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4
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an__individual relationship code indicates the patient's to the insured
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relationship
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an individual relationship code in needed when the patient and the insured are not the
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same person
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by far the most common method of claim transaction is to hire outside vendors to handle the task
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clearinghouses
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the claims an important step that comes before claim transmittal
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checking
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choosing \" \" in item number 6 indicates that the insured is the patient
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self
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claim attachment, such as lab results or descharge notes, are sent wither in printed or __________format to support a claim
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electronic
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claims that are acceptable for adjudication by payers are called
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clean claims
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common errors in claim generation include
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invalid procedure code, missing birthday, invalid infor and imcomplete other payer info
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correct medical code sets are those valid at the time the healthcare is
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provided
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correct medical code sets for claims are those that are _______ when the service is provided
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valid
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__________________involves using an internet based service into which employees key the standard data elements
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direct data entry
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editing software programs called____________ check claims to permit error correction
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claim scrubbers
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for__________ elements, the provider must supply the data on every claim
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required data
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HIPAA requires electronic transmission of claims, except for practices that have less than ________ full-time or equivalent employees and ___________ send any kind of electronic healthcare transactions
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10 never
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if a release of information is required, then the release on file must be
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current---signed within the last 12 months
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if another physician sent the patient, they need to be identified as the __________physician
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referring or ordering physician
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in the direct transmission approach, providers and payers___________directly without using a clearinghouse
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exchange transactions
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it may be necessary to identify________different types of providers
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4
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item number______records the insurance identification number that appears on the insurance card of the person who holds the policy, who may or may not be the patient
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1-A
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item number_______is used to enter the physician's or supplier's social security number or employer identification number(EIN)
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25
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________,________________,and ____________ claims all require additional data elements
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medicare, EPSD, medicaid, and workman's comp disability
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memorization is not required of medical insurance specialists in completing claims, but _____ and ___________ are
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good thinking and organization
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on a HIPAA claim, _____is assigned to a particular service being reported
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line item control number
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___________codes, describe the location where the service is provided
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place of service
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POS code__________is used to indicate a procedure occured in an outpatient hospital
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22
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POS code_______is used to indicate a procedure occured in a skilled nursing facility
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31
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section 24 of the CMS-1500 records service line information, wheich contains the _____________
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procedures performed for the patient
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the _______ is the Health Care Claim: professional
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837-P
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the__________allows for a four-line address line for the payer
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carrier block
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the carrier block is located on the upper right of
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CMS-1500
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the claim filing indicator code_______is used to indicate a self-pay patient
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09
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the health plan receiving a HIPAA claim is the___________payer
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destination
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the HIPAA 837 claim does not require some data elements, including________________________________
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physician signature, balance due, marital status, or gender
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the HIPAA 837 permits up to ___________diagnosis codes to be reported
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12
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the HIPAA transaction for electronic claims generated by hopsitals is called the
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847-01
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the HIPAA transaction for electronic claims generated by physicians is called the
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837-P
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the HIPAA mandated electronic transaction for claims is the _______________or equivalent encounter information, and is usually called the \"837 claim\" or the \"HIPAA claim\"
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HIPAA X 12837 Health Care Claim
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the items in the patient information section of the CMS_1500 identify_____________________
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patient, insured, health plan, and other case data and release information
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the National Uniform Claim Committee (NUCC) determines the content of both_____________ and CMS-1500 claims
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HIPAA 837
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the physician who actually provided the service is the _______
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rendering provider
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the process of direct data entry loads claims directly into the ______________
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health plan's computer
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the provider who provides the procedure on a claim OTHER than the pay-to-provider is called the_____________
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rendering provider
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the responsible party is the ______________ other than the subscriber or patient who has financial responsibilty for a bill
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entity or person
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the type of insurance, the patient's relationship to the insured, and the patient's or authorized person's___________ are all pieces of information included in the patient information section of the CMS-1500
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signature
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there are three major methods of transmitting claims electronically; ___________, _____________. and ____________
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direct transmission, clearinghouses, or direct data entry
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under HIPAA, as of 2012, EDI transactions must move to the______________version
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5010
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under HIPAA, failure to transmit required data elements can cause a claim to be ________________by the payer
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rejected
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under HIPAA, payers may not require providers to make changes or additions to the content of the HIPAA 837 claim; further, they cannot refuse to_______________________
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accept standard transactions, or delay payment of any proper HIPAA transaction, including claims
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users of the CMS-1500 should check the_____________website for updated instructions
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NUCC
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when nonspecific procedure codes such as________________CPT codes are used, the claim must contain service-line level description of the work done or the drug/dosage
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unlisted
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HIPAA X12 837 HEALTH CARE CLAIM : PROFESSIONAL (837P)
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Form used to send a claim for physicain services to primary and secondary payers
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CMS-1500
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Paper claim for physician services
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CMS-1510*
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The new version
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National Uniform Claim Commitee (NUCC)
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Organization responsible for claim content
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CMS-1500 (08/05)
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Current paper claim approved by the NUCC
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5010 Verison
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New format for EDI transactions
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Carrier Block
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Data entry area in the upper right portion of the CMS-1500
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Condition Code
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Two- digit numeric or alphanumeric code used to report a special condition or unique circumstance
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Qualifier
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Two-digit code for a type of provider identification number other than the NPI
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Billing Provider
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Provider of health services reported on a claim
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Pay-To-Provider
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Entity that will receive payment for a claim
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Rendering Provider
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Health care professional who provides health services reported on a claim
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Other ID Number
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Additional provider identification number
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Outside Laboratory
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Purchased laboratory services
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Service Line Information
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Information about services being reported
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Place of Sevice Code (POS)
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Administrative code indicating where medical services were provided
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Administrative Code Set
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Required codes for various data elements
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Taxonomy Code
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Administrative code set used to report a physician's specialty
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Data Elements
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Smallest unit of information in a HIPAA transaction
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Required Data Element*
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Information that must be supplied on an electronic claim
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Situational Data Element*
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Information that must be on a claim in conjunction with certain other data elements
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Responsible Party
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Other person or entity who will pay a patients charges
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Claim Filing Indicator Code
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Administrative code that identifies the type of health plan
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Individual Relationship Code
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Administrative code specifying the patients relationship to the subscriber
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Destination Payer
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Health plan receiving a HIPAA claim
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Claim Control Number
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Unique number assigned to a claim by sender
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Claim Frequency Code (Claim Submission Reason Code)
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Administrative code that identifies the claim as original replacement, or void/ cancel action
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Clean Claim
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Claim accepted by a health plan for adjudication
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Line Item Control Number
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Unique number assigned to each service line item reported
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Claim Attachment
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Documentation a provider sends a payer to support a claim
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HIPAA X12 276/277 Health Care Claim Status Inquiry/Response
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Electronic format used to ask payers about claims
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Claim Scrubber
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Software that checks claims to permit error correction