Marketing 3.07 Vocabulary Terms – Flashcards
57 test answers
Unlock all answers in this set
Unlock answers 57question
5.BULK-BREAKING
answer
The wholesaler takes delivery in large amounts and then breaks it down and delivers it in much smaller amounts.
Unlock the answer
question
6.CHANNEL
answer
A path through which goods and services flow in one direction (from vendor to the consumer), and the payments generated by them that flow in the opposite direction (from consumer to the vendor). Means employed to distribute goods or services from producers to consumers.
Unlock the answer
question
7.CHANNEL BREADTH
answer
The number of outlets available to consumers.
Unlock the answer
question
8.CHANNEL INTENSITY
answer
Refers to the number of intermediaries present in the distribution or marketing channel.
Unlock the answer
question
9.CHANNEL LENGTH
answer
The total number of channel members in a channel of distribution.
Unlock the answer
question
10.CHANNEL MANAGEMENT
answer
Processes by which marketers ensure that products are distributed to customers efficiently and effectively. A marketing function that involves identifying, selecting, monitoring, and evaluating sales channels
Unlock the answer
question
11.CHANNEL MEMBERS
answer
Businesses or individuals who assist in moving goods and services from the producer to the consumer.
Unlock the answer
question
12.CHANNELS OF DISTRIBUTION
answer
Paths, or routes, that goods or services take from the producer to the ultimate consumer or industrial user.
Unlock the answer
question
13.CONSUMER GOODS
answer
Tangible items produced for personal use.
Unlock the answer
question
14.CONSUMER GOODS AND SERVICES
answer
Products produced for personal consumption.
Unlock the answer
question
15.CONTRACTUAL EFFICIENCY
answer
Channel intermediaries have to optimize the number of exchange relationships required to complete a transaction.
Unlock the answer
question
16.DIRECT DISTRIBUTION
answer
A channel of distribution in which goods and services move directly from the producer to the consumer or industrial user.
Unlock the answer
question
17.DISINTERMEDIATION
answer
The elimination of intermediaries, or middlemen, that result in the transfer of products directly from the producer to the ultimate consumer.
Unlock the answer
question
18.DISTRIBUTION
answer
A marketing/business function that is responsible for moving, storing, locating, and/or transferring ownership of goods and services. The process or activity by which income is divided among resource owners and producers. A career that involves performing the activities involved in moving or transferring the ownership of goods or services from producers to consumers.
Unlock the answer
question
19.DISTRIBUTION CENTER
answer
a short-term storage centre located close to a major market to facilitate the rapid processing of orders and shipment of goods to customers; unlike a warehouse, the emphasis is on the moving of goods rather than on long-term storage
Unlock the answer
question
20.DISTRIBUSTION CHANNELS
answer
Paths, or routes, that goods or services take from the producer to the ultimate consumer or industrial user.
Unlock the answer
question
21.DISTRIBUTION INTENSITY
answer
The level of market exposure a certain distribution pattern achieves (refers to intensive, selective, and exclusive patterns).
Unlock the answer
question
22.DISTRIBUTION PATTERNS
answer
form, grouping, lineup, method, ordering, organization.
Unlock the answer
question
23.DISTRIBUTION PROCESS
answer
All the steps involved in the physical movement or the transfer of ownership of a good or service from the producer to the consumer.
Unlock the answer
question
24.DISTRIBUTION SYSTEM
answer
The combination of distribution activities that a company uses to distribute its goods or services.
Unlock the answer
question
25.DISTRIBUTOR
answer
A channel member who helps to sell a business's products; usually a wholesaler.
Unlock the answer
question
26.DUAL DISTRIBUTION
answer
Distributing a product through two different channels.
Unlock the answer
question
27.E-TAILERS
answer
Retailers who operate solely online.
Unlock the answer
question
28.EXCLUSIVE DISTRIBUTION
answer
A distribution pattern in which a producer sells a product through just one middleman in a geographic area. Producers of some products limit the number of intermediaries handling their product to deliver maximum service quality to customers, try to develop a superior brand image for their product.
Unlock the answer
question
29.HORIZONTAL CONFLICT
answer
A type of channel conflict that occurs between channel members at the same level (e.g., two retailers).
Unlock the answer
question
30.INDIRECT CHANNEL OF DISTRIBUTION
answer
A channel of distribution in which goods and services move from the producer to channel members then to consumers or users.
Unlock the answer
question
31.INDIRECT DISTRIBUTION
answer
A channel of distribution in which goods and services move from the producer to the channel members and then to consumers or industrial users.
Unlock the answer
question
32.INDUSTRIAL DISTRIBUTOR
answer
A channel member that buys industrial goods and sells them to industrial users. Independent firms that take possession of the products they sell & have a partnership arrangement with the manufacturer.
Unlock the answer
question
33.INDUSTRIAL GOODS AND SERVICES
answer
Products purchased by producers for resale, to make other goods and services, and/or to use in business operations.
Unlock the answer
question
34.INTENSIVE DISTRIBUTION
answer
A distribution pattern in which a producer sells a product through every available wholesaler and retailer in a geographic area where consumers might look for it. Producers of products stock their goods in as many outlets as possible as possible by considering time & place utility.
Unlock the answer
question
35.INTEGRATED DISTRIBUTION
answer
manufacturer acts as wholesaler and retailer for its own products.
Unlock the answer
question
36.INTERMEDIARIES
answer
Channel members operating between the producer and the consumer or industrial user to help in the movement of goods and services.
Unlock the answer
question
37.LOGISTICS
answer
Refers to managing the flow of goods and services from production to consumption.
Unlock the answer
question
38.MANUFACTURER'S REPRESENTATIVES/AGENTS
answer
They sell the manufacturer's product to the wholesalers, retailers, other businesses & also to institutions such as hospitals, libraries & school. They may represent more than one manufacturer. Also called account executives or sales engineers.
Unlock the answer
question
39.MANUFACTURER'S SALES FORCE
answer
Comprises the salespersons that are on the company's rolls & received a fixed salary. Devote their entire time & effort to selling that product or service of that manufacturer.
Unlock the answer
question
40.MERCHANDISING ALLOWANCE
answer
A price reduction offered to intermediaries; often used to entice intermediaries to purchase a particular product or to reimburse intermediaries for their marketing costs.
Unlock the answer
question
41.MIDDLEMEN
answer
Channel members operating between the producer and the consumer or industrial user to help in the movement of goods and services. See intermediaries.
Unlock the answer
question
42.MULTIPLE DISTRIBUTION
answer
Distributing a product through many different channels.
Unlock the answer
question
43.NEGOTIATION
answer
The process of one party reaching an agreement with another party to meet specific needs or wants; the process of persuading or influencing someone to take a certain course of action in order to achieve a desired outcome. A method of settling a dispute or agreeing to common terms in which one or both parties may compromise.
Unlock the answer
question
44.NONSTORE RETAILING
answer
A business that buys consumer goods or services and sells them to the ultimate consumer by means other than through a store, e.g., phone, mail, door to door, vending machines.
Unlock the answer
question
45.PHYSICAL DISTRIBUTION
answer
Involves the actual movement of goods after they are produced & before they are consumed. A concept or approach to managing the finished goods inventory of the firm. Typically it includes transportation, warehousing, inventory, and order processing functions of the firm. Process of designing and administering the systems to control the flow of goods. Maximizes product value by creating time & place utilities.
Unlock the answer
question
46.PLACE (DISTRIBUTION)
answer
Marketing element focusing on considerations in getting a selected product in the right place at the right time.
Unlock the answer
question
47.PRIVATE BRAND
answer
Brands owned by intermediaries.
Unlock the answer
question
48.RACK JOBBER
answer
A vendor who delivers stock to a business and puts it in racks or other locations for the business.
Unlock the answer
question
49.RETAILER(S)
answer
A business that buys consumer goods or services and sells them to the ultimate consumer.
Unlock the answer
question
50.RISK TAKING
answer
Understanding and accepting the responsibility of not knowing the outcome of your actions.
Unlock the answer
question
51.SELECTIVE DISTRIBUTION
answer
A distribution pattern is which a producer sells a product through a limited number of middlemen in a geographic area. It is adopted when the manufacturer lacks the resources to adequately influence the policies of all the intermediaries who can carry a particular product. The manufacturer distributes products only to specific retailers selected on the basis of defined criteria.
Unlock the answer
question
52.SELLING AGENT
answer
Independent middlemen who perform entire marketing task for firms.
Unlock the answer
question
53.SUPPLY CHAIN
answer
movement of materials as they flow from their source to the end customer. Supply Chain includes purchasing, manufacturing, warehousing, transportation, customer service, demand planning, supply planning and Supply Chain management. It is made up of the people, activities, information and resources involved in moving a product from it's supplier to customer.
Unlock the answer
question
54.ULTIMATE CONSUMER
answer
Anyone who personally uses a good or service to satisfy his/her own wants.
Unlock the answer
question
55.VENDOR
answer
A supplier of goods, usually a wholesaler or distributor.
Unlock the answer
question
56.VERTICAL CONFLICT
answer
A type of channel conflict that occurs between channel members at different levels within the same channel.
Unlock the answer
question
57.WHOLESALERS
answer
Intermediaries who help to move goods between producers and retailers by buying goods from producers and selling them to retailers.
Unlock the answer