Management Practice Test Flashcards
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Today's companies compete in a ______.
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borderless world
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Color Copiers operates in a true global fashion, making sales and acquiring resources in whatever country offers the best opportunities and lowest cost. The company can be called a:
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stateless company
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The Maquiladora Company, which is a US based company located along the Texas-Mexico border on the Mexico side uses cheap labor for assembling products. This lowers the price for U.S. consumers and is an example of:
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outsourcing
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Exporting, licensing, and direct investing are called _____ strategies because they represent alternative ways to sell products and services in foreign markets.
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market entry
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As a first step into international business, which two countries are most companies going to today?
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China and India
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CRL, a European plastics manufacturer, is considering forming an alliance with a U.S. military goods manufacturer to develop a new type of polymer that can be used for international industrial and military applications. Such a partnership represents what type of direct investment?
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Joint Venture
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The Write Pens, Inc. wants to reduce transferring costs by producing closer to the consumer in a foreign country. This will also help in reducing transportation and storage costs. Which strategy would be the best to use given the circumstances?
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Direct Investing
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_____ is normally used to classify countries as developed or developing.
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Per Capita Income
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Your grocery store in India is having trouble getting the local farmers to supply you with the proper produce. This is a problem with India's:
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resource market
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The legal-political environment, in international operations, includes which of the following?
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Political Risks
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A.R.C. is a large non-profit humanitarian aid organization that has been forced to pull out of several African markets in recent years due to civil wars and large-scale violence. This demonstrates which frequently cited problem for international companies?
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Political instability
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Which of the following companies place an emphasis on their home countries?
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Ethnocentric
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Jana has a high tolerance for the unstructured, the unclear, and the unpredictable. She can best be described as having:
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low uncertainty avoidance
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A _____ interaction requires more time because a relationship has to be developed, and trust and friendship must be established.
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high-context
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A cultural attitude marked by the tendency to regard one's own culture as superior to others is called:
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ethnocentrism
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A new drug has not been approved by the FDA to sell in the U.S. because further testing is needed. The company has a chance to sell its product in another country immediately to start recovering the costs of R & D and production three years ahead of time. This example places the decision in which of the categories from the text?
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the ethical domain
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The decision by ABC International to downsize and reduce its labor force is in the:
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domain of free choice
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Which approach is the ethical concept that moral behaviors produce the greatest good for the greatest number?
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Utilitarian
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Caleb is a manager at Computer-Care Company. He is expected to consider the effort of each decision alternative on all parties and select the one that optimizes the satisfaction for the greatest number of people. This is an example of the:
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utilitarian approach
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Which ethical approach are companies citing to justify their policing of employee's personal habits on and off the job, such as alcohol and tobacco consumption?
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Utilitarian approach
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When everyone is pursuing self-direction, the greater good is ultimately served because people learn to accommodate each other in their own long-term interest. This is proposed by the:
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individualism approach
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Performing experimental treatment on unconscious trauma patients is the violation of the:
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right of free consent
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Disk Replacement Services has just completed a manual that clearly states the rules for handling employee grievances. The company makes it clear to employees that rules will be administered fairly and consistently. Disk Replacement operates on:
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the procedural justice approach
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Which of these refers to procedural justice?
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The concept that rules should be clearly stated and consistently and impartially enforced.
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Which of these best illustrates the preconventional stage of moral development?
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What am I going to get from making this decision?
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_____ is economic development that generates wealth and meets the needs of their current generation while focusing on future generations.
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Sustainability
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The profit-maximizing view of economic responsibility is advocated by _____.
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Milton Friedman
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_____ is the responsibility that goes beyond societal expectations to contribute to the community welfare.
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Discretionary responsibility
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Of the following, which may whistle-blowers suffer?
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Job loss, ostracism by coworkers, transfer to lower-level position, and hostile work environment.
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When an official is given the responsibility of overseeing all aspects of organizational morality and legal compliance, she is referred to as:
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a chief ethics officer
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A blueprint specifying the resource allocations schedules, and other actions necessary for attaining goals is referred to as a(n) _____.
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plan
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The planning process begins with which of these?
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The development of a mission statement
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Which of these is(are) primarily concerned with tactical goals/plans?
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Middle Management
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Sherry is a first-line supervisor at Rooftop Corporation. She is most concerned with which level of goals?
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Operational goals
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"We seek to become the premier business school in the west" is an example of a statement you are most likely to find in the organization's _____.
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mission
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____ are the broad statements of where the organization wants to be in the future.
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Strategic goals
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Silver Star Automobiles holds monthly planning and operational reviews to ensure that it is on track for meeting organizational goals. This involves which stage of the organizational planning process?
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monitoring and learning
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Which of the following represent plans developed at the organization's lower levels that specify action steps toward achieving operational goals and that support tactical planning activities?
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Operational plans
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Darren set goals for each of his employees. Each employee ended up with at least twenty-five goals. This process violates which of the following criteria for effective goals?
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Covers key result areas
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Which of the following statements is NOT true in the context of characteristics of effective goals?
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Goals should be set for every aspect of employee behavior.
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In using MBO, objectives should be set by the:
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supervisor and the employees jointly
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Which of these is true about single-use plans?
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They are developed to achieve a set of goals that are unlikely to be repeated in the future.
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_____ define boundaries within which to make a decision.
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Policies
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Which of these are true about contingency plans?
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They define company responses to specific situations, such as emergencies or setbacks.
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Sam is in charge of strategy control at Lanser's, a large clothing retailer. He regularly tracks sales in relation to targets, number of products on back order, and percentage of customer service calls resolved within specified time periods. These metrics are known as:
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performance dashboards.
