MA 180 Chapter 13 – Flashcards
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an adjective describes a verb
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false
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a declarative sentence asks a question
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false
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mail is classified according to type, weight, and destination
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true
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one of the most common types of written communication in the medical office is the telephone
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true
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email is classified as only casual communication
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false
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annotating incoming letters for physicians can help them
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draw attention to the most important part of the letter
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not an appropriate responsibility of the medical assistant regarding office copiers and printers
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memorize the service contracts
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appropriate letterhead size for most business correspondence
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8 1/2 X 11 inches
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general and medical spelling and dictionaries are
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essential tools for every medical office
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serious negative result of misspelling a word on a patients chart and in correspondence
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a negative impression of the physician
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the best style to use when composing letters in the medical office is
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that is preferred by the physician
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principal of a well organized portfolio
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save time
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letter style combines efficiency with an attractive page layout
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modified-block
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letter style most appropriate to use when writing a fast business letter to someone
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simplified
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how would you write the date in the inclusion in the heading of a letter
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May 1, 2007
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correct way to write the first line of an inside address in a letter to a pediatrician
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John Kidwell, MD
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what is the purpose of noting "c: Alice Adams, MD" at the bottom of a letter
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to advise the receiver that duplicate letter has been sent to Dr. Adams
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number of characters allowed for a state code is
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2
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special postal services that you would use for heavy, expensive piece of medical equipment being returned to manufacture for a refund
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registered
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what procedure should the medical assistant perform when opening mail carefully
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for any enclosures mentioned in letters
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marking in paper, difference in thickness, projecting design mold is called a
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watermark
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words that replace nouns so that they do not have to be repeated
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pronouns
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which is not a basic sentence structure pattern
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subject-clause
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measurement around a body or item
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girth
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group of words containing a subject and predicate
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clause
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this type of mail would not be included
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physicians monthly statement
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usual business envelope size
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No. 10
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how any characters are allowed for a city name on an envelope
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13
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the best way and for proof of mailing what may the medical assistant ask the post office
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certificate of mailing
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setting even with the edge of a typed page or column or having no indentation is
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flush
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the substance number represents the number based on the weight of a ream of
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paper
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which of the following letters should the physician sign personally
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referral and consultation report
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the medical facility can save mailing costs by
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all - using correct ZIP code, presorting and using correct postage
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the bottom margin of a letter should be ____
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1 inch
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normally a business letter is _______ spaced
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single
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reference initials identify the _____ of a letter
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typist
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all documents that leave the medical office should reflex a professional
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image
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good____ is essential to writing effective, professional business letters
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grammar
