Leadership and Team Building Exam 1 – Flashcards
Unlock all answers in this set
Unlock answersquestion
process, circular, complex, irreversible, personality
answer
5 Components of Human Communication
question
who you are, how you act, what you do, how you work with others
answer
4 Categories of Leadership
question
perceive emotions, attend to others' emotions, use emotions to facilitate thinking, understand emotions, regulate emotions
answer
5 Parts of Emotional Intelligence
question
People fall on a continuum of isolates, bystanders, participants, activists, and diehards
answer
Engaged Followers
question
two dimensions: independent/critical thinking or active engagement
answer
Exemplary Followership
question
people differ on degree on job satisfaction, productivity, and turnover
answer
4-D Followership Model
question
cognitive abilities, personality, motivation, social appraisal, problem-solving skills
answer
5 Categories of Leader Traits
question
initiator, information seeker, elaborator, orienter, energizer
answer
Task-Related Roles
question
encourager, harmonizer, gate-keeper, standards setter
answer
Group-Building and Maintenance Roles
question
aggressor, blocker, recognition seeker, player, dominator
answer
Individual Roles
question
was originally a transactional give and take, but only covered bottom 3 needs of Maslow's Hierarchy, so researchers looked to satisfy higher needs
answer
Transformational Approach to Leadership
question
preparation, incubation, illumination, and verification
answer
Creative Problem Solving Process
question
adopt a problem-finding orientation, learn to tolerate failure, focus collective attention on innovation
answer
How to become a creative leader
question
concise statement or description of the direction in which an individual, group, or organization is held
answer
Vision
question
attracts commitment and energizes people, creates meaning, establishes a standard of excellence, bridges present and future
answer
Characteristics of Effective Visions
question
the ability to influence others
answer
Power
question
coercive, reward, legitimate, expert, referent, information, ecological
answer
7 Sources of Power
question
hesitations, disclaimers, hedges, accounts, tag questions, side particles
answer
Forms of Powerless Talk
question
increases job satisfaction and employee performance, fosters greater cooperation among group members, promotes collective survival, facilitates personal growth and learning, prevents power abuses
answer
Benefits of Empowerment
question
competence, trustworthiness, dynamism
answer
3 Dimensions of Credibility
question
self-presentation behaviors, language, physical appearance and other nonverbal behavior, discover yourself, appreciate constituents, affirm shared values, develop capacity, serve purpose, sustain hope
answer
Ways to Build Credibility
question
participate early and often, focus on communication quality as well as quantity, demonstrate competence, help build cohesive unit
answer
How to Boost Chances of Emerging as a Group Leader
question
warm-up phase, middle phase, cool-down phase, circulate 1-3 days before meeting
answer
Agendas
question
when and where the meeting took place, names of those who attended, summary of main points discussed and decisions made
answer
Minutes
question
analysis of problem, goal setting, identification of alternatives, evaluation of solutions
answer
Functions and Formats- Gouran and Hirokawa
question
identify problem, analyze problem, develop criteria, generate possible solutions, evaluate and select solution, implement solution
answer
Standard Agenda Developed- Dewey
question
identify problem, create collaborative setting, identify and analyze issues, identify possible solutions, resolve the single question
answer
Single Question Format- LaFasto and Larson
question
establish team goals, maintain results-oriented team structure, assemble competent team members, strive for commitment, provide collaborative climate, encourage standards of excellence, furnish external support, apply principled leadership
answer
Ways to Develop Team-Building Skills
question
Mumby
answer
The Political Function of Narrative in Organizations
question
Petre & Petre
answer
Communication Consulting
question
Cline
answer
Detecting Groupthink
question
Small & Rentsch
answer
Shared Leadership in Teams
question
Scott
answer
Case Study of Effective Global Virtual Teams
question
Cain
answer
Quiet
