Leadership and Team Building Exam 1 Essay

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5 Components of Human Communication
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process, circular, complex, irreversible, personality
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4 Categories of Leadership
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who you are, how you act, what you do, how you work with others
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5 Parts of Emotional Intelligence
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perceive emotions, attend to others’ emotions, use emotions to facilitate thinking, understand emotions, regulate emotions
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Engaged Followers
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People fall on a continuum of isolates, bystanders, participants, activists, and diehards
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Exemplary Followership
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two dimensions: independent/critical thinking or active engagement
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4-D Followership Model
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people differ on degree on job satisfaction, productivity, and turnover
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5 Categories of Leader Traits
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cognitive abilities, personality, motivation, social appraisal, problem-solving skills
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Task-Related Roles
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initiator, information seeker, elaborator, orienter, energizer
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Group-Building and Maintenance Roles
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encourager, harmonizer, gate-keeper, standards setter
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Individual Roles
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aggressor, blocker, recognition seeker, player, dominator
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Transformational Approach to Leadership
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was originally a transactional give and take, but only covered bottom 3 needs of Maslow’s Hierarchy, so researchers looked to satisfy higher needs
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Creative Problem Solving Process
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preparation, incubation, illumination, and verification
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How to become a creative leader
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adopt a problem-finding orientation, learn to tolerate failure, focus collective attention on innovation
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Vision
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concise statement or description of the direction in which an individual, group, or organization is held
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Characteristics of Effective Visions
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attracts commitment and energizes people, creates meaning, establishes a standard of excellence, bridges present and future
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Power
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the ability to influence others
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7 Sources of Power
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coercive, reward, legitimate, expert, referent, information, ecological
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Forms of Powerless Talk
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hesitations, disclaimers, hedges, accounts, tag questions, side particles
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Benefits of Empowerment
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increases job satisfaction and employee performance, fosters greater cooperation among group members, promotes collective survival, facilitates personal growth and learning, prevents power abuses
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3 Dimensions of Credibility
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competence, trustworthiness, dynamism
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Ways to Build Credibility
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self-presentation behaviors, language, physical appearance and other nonverbal behavior, discover yourself, appreciate constituents, affirm shared values, develop capacity, serve purpose, sustain hope
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How to Boost Chances of Emerging as a Group Leader
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participate early and often, focus on communication quality as well as quantity, demonstrate competence, help build cohesive unit
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Agendas
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warm-up phase, middle phase, cool-down phase, circulate 1-3 days before meeting
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Minutes
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when and where the meeting took place, names of those who attended, summary of main points discussed and decisions made
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Functions and Formats- Gouran and Hirokawa
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analysis of problem, goal setting, identification of alternatives, evaluation of solutions
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Standard Agenda Developed- Dewey
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identify problem, analyze problem, develop criteria, generate possible solutions, evaluate and select solution, implement solution
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Single Question Format- LaFasto and Larson
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identify problem, create collaborative setting, identify and analyze issues, identify possible solutions, resolve the single question
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Ways to Develop Team-Building Skills
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establish team goals, maintain results-oriented team structure, assemble competent team members, strive for commitment, provide collaborative climate, encourage standards of excellence, furnish external support, apply principled leadership
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The Political Function of Narrative in Organizations
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Mumby
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Communication Consulting
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Petre & Petre
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Detecting Groupthink
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Cline
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Shared Leadership in Teams
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Small & Rentsch
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Case Study of Effective Global Virtual Teams
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Scott
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Quiet
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Cain

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