LAST TEST – Flashcard Answers
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A ________ shows the tasks, start and finish dates, and dependencies for the tasks of a project.
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Gantt Chart
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A business process that crosses into multiple companies is known as a(n) ________ business process.
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Interorganizational
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A ________ is a network of activities, repositories, roles, resources, and data flows that interact to accomplish a business function.
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business process
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Activities are ________.
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collections of related tasks that receive inputs and produce outputs
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A(n) ________ is a physical repository.
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inventory
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In a business process, a role is ________.
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a collection of procedures
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Resources are ________.
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people or computer applications that are assigned to roles
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An as-is model ________.
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documents the current situation of a business process
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In business process management, once the as-is model is created, the team must ________.
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create system components
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Which of the following is an accurate representation of the steps in the business process management cycle?
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model processes; create components; implement processes; assess results
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The BPM process begins with the ________ stage.
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model processes
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Which of the following is NOT one of the five components of an information system?
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policies
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Fixing the system so that it works correctly or adapting it to changes in requirements occurs in the ________ phase of the information system development process.
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maintenance
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A ________ installation is the riskiest because the old system is turned off and the new system is turned on.
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plunge
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In a ________ installation, the new system runs alongside the old one until it has been tested and is fully operational.
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parallel
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With ________ installation, the organization implements the entire system/business processes on a limited portion of the business.
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pilot
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If the defined project is determined to be feasible, the next step is to ________.
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form the project team
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Organizational feasibility ________.
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concerns whether the new system fits within the company's customs and culture
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________ feasibility refers to whether existing information technology is likely to be able to meet the needs of the new system.
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technical
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What are the four dimensions of feasibility?
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cost, schedule, technical, and organizational feasibility
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Once we have defined the project's goals and scope, the next step is to ________.
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assess feasibility
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The first step in the system definition phase of systems development is to ________.
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define the goals and scope
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Which of the following terms refers to the process of creating and maintaining information systems?
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systems development
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In BPMN, ________ depict the flow or sequence of the activities in the process.
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solid arrows
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In a BPMN process diagram, dotted arrows depict the flow of ________.
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messages and data flows
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A functional business process ________.
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resides within a single business function in a single company
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In cross-functional business process management, ________.
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BPM authority is shared across several departments in a single company
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Which of the following is not a functional process in an organization?
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customer relationship management
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________ is a standard set of terms and graphical notations for documenting business processes.
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Business Process Modeling Notation
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In a BPMN process diagram, a ________ represents the start of a process.
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circle
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In a BPMN process diagram, a ________ represents an activity.
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rectangle with rounded corners
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In BPMN notation, ________ represent decisions and usually contain a question that can be answered with yes or no.
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diamonds
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Developing, operating, and maintaining the organization's computing infrastructure is a major function of the ________ department.
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information systems
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In organizations that operate significant non-accounting information systems, the chief information officer reports to the ________.
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chief executive officer
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If the primary information systems in an organization support only accounting and finance activities, the CIO should report to the ________.
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CFO
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In the IS department, the ________ group manages the computing infrastructure, including individual computers, computer centers, networks, and communications media. This group includes system and network administrators.
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operations
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An important function of the ________ group in an IS department is to monitor the user experience and respond to user problems.
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operations
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Which of the following is true for the various groups in an IS department?
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The development group manages the process of creating new information systems.
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Which of the following is true for the function of maintaining information systems?
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Maintenance means fixing problems or adapting existing information systems.
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If the organization does not develop programs in-house, then the development group of the information system department will include ________.
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system analysts
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Which of the following is NOT a responsibility of a systems analyst?
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writing programs
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A ________ must work with users to determine system requirements and must also help determine system test plans.
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system analysis
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The responsibilities of a computer technician include ________.
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installing software and repairing computer networks
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Which of the following is true for changes in IS infrastructure?
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Changing IS systems is expensive and time-consuming.
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Which of the following is NOT true for information systems?
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Information systems change only when organizations merge.
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The ________ is the representative for IS and IT issues within the executive staff, providing the IS perspective during discussions of problem solutions, proposals, and new initiatives.
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CIO
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A(n) ________ is a group of senior managers from the major business functions that works with the CIO to set the IS priorities and decide among major IS projects and alternatives.
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steering committee
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Users' computing needs vary according to the work they do. In response, most IS departments ________.
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have developed a set of three or four different standard configurations
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The IS department needs to work with the steering committee and ________ to ensure the standards are effective for most of the users.
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CIO
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In a well-run IS department, when a user reports a problem the department assigns a tracking number and the problem enters a queue for service. Which of the following statements is true in this case?
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Problems are prioritized on the basis of how critical they are to the user's work.
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In addition to managing the computing infrastructure, the ________ manages enterprise applications as well.
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IS department
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A(n) ________ is a system that has outdated technologies and techniques but is still used, despite its age.
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legacy information system
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Which of the following is an example of a sniffing technique?
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adware
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When referring to security threats, pretexting, sniffing, IP spoofing, and phishing are all examples of ________.
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unauthorized data disclosure
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________ occurs when a person gains unauthorized access to a computer system, invading a network to obtain critical data or to manipulate the system for financial gain.
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hacking
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Which of the following could most likely be the result of hacking?
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an unexplained reduction in your account balance
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Which of the following is an example of a human safeguard?
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procedure design
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Which of the following is a critical security function of senior-management involvement?
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establishing the security policy and managing risk
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Which of the following is the responsibility of senior management in an organization?
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managing risk by balancing the costs and benefits of the security program
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A security policy covering personal use of computers at work would be an example of a(n) ________.
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issue-specific policy
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Which element of the security policy specifies how the organization will ensure the enforcement of security programs and policies?
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the general statement of the security program
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________ refers to things we do not know, while ________ is the likelihood of an adverse occurrence.
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Uncertainty; risk
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Which of the following is the first step in risk management?
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assess what the threats are
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Which of the following was passed to give individuals the right to access their own health data created by doctors and other health-care providers?
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HIPAA
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The Privacy Act of 1974 covers ________.
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records held by the U.S. government
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Which of the following is an example of a technical safeguard?
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firewall
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Which of the following statements is true for biometric identification?
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Biometric authentication often faces resistance from users for its invasive nature.
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The IEEE 802.11 Committee, the group that develops and maintains wireless standards, first developed a wireless security standard called ________.
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Wired Equivalent Privacy
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________ eliminate(s) spoofing of public keys and requires browser to have a CA's public key.
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Digital certificates
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Which of the following observations concerning Secure Socket Layer (SSL) is true?
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It is a useful hybrid of symmetric and asymmetric encryption techniques.
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You are doing an online fund transfer through the Web site of a reputed bank. Which of the following displayed in your browser's address bar will let you know that the bank is using the SSL protocol?
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https
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________ is a method of mathematically manipulating the message to create a string of bits that characterize the message.
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Hashing
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Which of the following is a technique used to ensure that plaintext messages are received without alteration?
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digital signatures
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________ is the term used to denote Trojan horses, spyware, and adware.
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Malware
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A(n) ________ is a type of virus that propagates itself using the Internet or other computer networks.
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worm
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________ are viruses that masquerade as useful programs or files.
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Trojan horses
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Which of the following is considered malicious human activity?
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hacking of information systems
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The ________ pretends to be a legitimate company and sends an email requesting confidential data, such as account numbers, Social Security numbers, account passwords, and so forth.
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phisher
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________ is a technique for intercepting computer communications, either through a physical connection to the network or, in the case of wireless networks, with no physical connection.
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sniffing
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________ occurs when someone deceives by pretending to be someone else.
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pretexting
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Email spoofing is a synonym for ________.
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phishing
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________ take computers with wireless connections through an area and search for unprotected wireless networks and then monitor and intercept wireless traffic at will.
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Drive-by sniffers