Kara Jones – FBLA – Business Communication – Flashcards
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Which word has the most unfavorable tone?
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cheap
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You will make an initial oral presentation to a board of directors of an international company. All members of the board are competent speakers of English as a second language. You should:
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enunciate precisely and speak more slowly than normal
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Kevin needs to give an immediate account of a sales conference to ten people. Which of the following is not an appropriate way to communicate this information.
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report
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Which sentence most correctly applies effective writing principles?
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Your savings start earning interest on the day of deposit.
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In delivering an oral presentation, the most important consideration is that the
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content is accurate
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Emphasizing positive aspects in any speaking situation
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is good business practice
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When visuals are used effectively, the audience will
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retain the message for a longer time
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E-mail and phone messages are used
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to communicate quickly
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E-mail messages should be written
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in a format like a memo.
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An application letter should be organized as a
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persuasive message.
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Mandy's customer service letter includes a heading, inside address, body, and closing. What is missing?
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the greeting
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Which type of grammatical error occurs in the following sentence? "While reviewing the report, the fire alarm sounded, and everyone left the building."
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dangling modifier
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The subject line
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sets the stage for the receiver to understand the message.
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However fast the train may go, a plane is still faster.
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The sentence has correct punctuation.
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We discovered that those kind of form letters do not get results. Did you see the picture of President Bush and myself in Newsweek?
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Both sentences are grammatically incorrect.
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Can you name the _________ of Alabama?
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capital
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Body language...
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includes facial expressions and gestures.
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colleague, congradulate, harass
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1 misspelled word
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prevelent, calender, mathmatics
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3 misspelled words
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mileage, exaggerate, efficiency
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no misspelled words
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beneficial, tarriff, serviceable
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1 misspelled word
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dictionery, competant, witholding
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3 misspelled words
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impatient, interceed, lible
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2 misspelled words
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Febuary 21, 2005/Mr. Johnson Shank/9,200 Lakeview Drive/Foley, AL 365350626
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3 or more errors
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Dear Mr. Johnson;
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1 error
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We are pleased to enclose your new Lenox Square credit card. You may use these
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no errors
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card in both our Lenox Square and Buckhead location. Since you have such a fine
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2 errors
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credit record you will be able to charge as much $4,000.00 of our impeccably-tailored clothing and accessories.
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3 or more errors
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Hour annual spring sale starts on april 31. A broshure describing our exciting bargans
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3 or more errors
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are enclosed, too.
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1 error
