IT 101 Exam 3 – Flashcards

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1. In an expert system, the ____ is the component that delivers the expert advice.
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inference engine
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2. For many businesses, robots are used to do the three Ds, dull, dirty, and ____.
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dangerous
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3. After knowledge is created, it is typically stored in a ____.
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explanation facility
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5. The haptic interface, relays the sense of ____ in the virtual world.
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touch
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____ involves converting sound waves into words.
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Voice recognition
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7. ____ is a combination of software and hardware that allows a computer to change how it functions or reacts to situation based on feedback it receives.
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Learning systems
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8. The ____ stores all relevant information, data, rules, cases, and relationships that the expert system uses.
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knowledge base
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9. The ____ is a top-level executive who helps the organization work with a knowledge management system to create, store, and use knowledge to achieve organizational goals.
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CKO
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10. The expert system knowledge acquisition facility serves as an interface between ____.
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Experts and Knowledge base
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11. ____ is a file conversion program that can be used to compress multimedia files to make them easier to download from the Internet or send as an e-mail attachment.
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WinZip
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12. ____ knowledge is hard to measure and document and typically is not objective or formalized.
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Tacit
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13. When video files are played while being downloaded from the Internet, it is called ____.
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Video Streaming
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14. At the initial artificial intelligence conference at Dartmouth College in 1956, many AI pioneers predicted that computers would be as "smart" as people by the ____.
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1960s
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15. ____ has the potential to superimpose digital data over real photos do that GPS maps can be combined with real pictures of stores and streets to help you locate your position.
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Augmented reality
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16. The ____ is the person or group with the expertise or knowledge the expert is trying to capture.
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Domain Expert
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17. The ____ is NOT a key component of an expert system.
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Data Warehouse
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18. ____ tags contain small chips with information about products or packages that can be quickly scanned to perform inventory control or trace a package as it moves through the supply chain.
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RFID
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19. The genetic algorithm approach is based on the theory of evolution that requires (1) variation and (2) ____.
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Natural Selection
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20. ____ were early programming languages developed for and used in artificial intelligence applications.
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LISP and Prolog
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21. _____ is an audio file format.
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All of the Above
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22. Graphic images can be stored in a variety of formats including ____.
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Jpeg and GIF
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23. Special purpose systems that help overcome disabilities or improve health are called ____.
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Assistive technology
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24. ____ can process many pieces of data at the same time and learn to recognize patterns.
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Neural Networks
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25. ____ involves the use of information systems to develop competitive strategies for people, organizations, or even countries.
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Game Theory
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1. ____ results in an installed, operational information system that meets the business needs for which it was developed.
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Systems implementation
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2. The primary outcome of the systems analysis phase is ____.
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A prioritized list of system requirements
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3. Entity-relationships diagrams are used to perform ____.
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Data Modeling
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4. ____ is an assessment of whether the hardware, software, and other system components can be acquired or developed to solve the problem.
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Technical feasibility
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5. ____ determines whether the project can be completed in a reasonable amount of time.
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Schedule feasibility
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6. During the _____ phase of the systems development life cycle, people attempt to answer the questions "What must the information system do to solve the problem?"
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System Analysis
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7. The _____ system development approach requires cooperation and frequent face-to-face meetings with all project participants as they modify, refine, and test how the system meets users' needs and what its capabilities are.
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Agile Development
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8. Organizations are using outsourcing for system development in order to ____.
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All of the above
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9. The second level in the capability maturity model is ____.
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Repeatable
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10. A professional who specializes in analyzing and designing business systems is called a(n) ____.
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Systems analyst
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11. The first of the systems implementation tasks is ____.
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Hardware acquisition
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12. The purpose of system design is to answer the question ____.
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"How will the information system solve a problem?"
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13. Based on _____, managers make decisions regarding the initiation of each system investigation for potential IS projects.
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All of the above
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14. The training of end users is an important task in the ____ phase of a systems development project.
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Systems implementation
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15. The process of readying managers, decision makers, employees, stakeholders, and others for the new system is called ____.
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User preparation
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16. During the ____ phase of the system development process, potential problems and opportunities are identified and considered in light of the goals of the business.
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Systems investigation
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17. Activities on the critical path of a project have ____ slack time.
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Zero
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18. The systems steering committee ____.
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Might suggest a change in project focus
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19. The systems analysis concludes with a formal system analysis report that includes ____.
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All of the above
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20. Environmental design involves systems development efforts that ____.
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• Results in systems that can be disposed of in a manner that does not negatively affect the environment
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21. The process of physically placing the computer equipment on the site and making it operational is called ____.
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Installation
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22. In a data flow diagram, the ____ symbol reveals a function that is being performed.
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Process symbol
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23. ____ is likely to affect the quality of the systems development effort.
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All of the above
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24. Data flow diagrams ____.
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Describe the activities that accomplish a business task
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25. _____ takes an iterative approach to the systems development process.
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Prototyping
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1. ____ involves publishing an intentionally false written statement that is damaging to a person's or an organization's reputation.
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Libel
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2. A good example of a useful policy to minimize waste and mistake is ____.
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Users should implement proper procedures to ensure correct input data
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3. The ____ requires all financial service institutions to communicate their data privacy rules and honor customer preferences on sharing of data.
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Gramm-Leach-Bliley Act
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4. The ____ prohibits the government from intercepting electronic messages unless it obtains a court order based on probable cause.
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Electronic Communications Privacy Act
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5. Originally, a(n) ____ was a person who enjoyed computer technology and spent time learning and using computer systems.
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Hacker
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6. Most companies have implemented stringent policies on the acquisition of computer systems and equipment requiring ____.
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All of the above
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7. A useful guideline to protect corporate computers from criminal hackers is to ____.
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• Install antivirus software on all computers
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8. A small program hidden in a network or computer system that records identification numbers and passwords is called a(n) ____.
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Password sniffer
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9. The Leads Online Web-based service system is used by law enforcement to ____.
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Recover stolen property
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10. The Privacy Act of 1974 ____.
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Applies only to certain federal agencies
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11. ____ is an aggravation of the pathway for the nerves that travel through the wrist.
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Carpal tunnel syndrome
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12. The practice of disguising illegally gained funds so that they seem legal is called ____.
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Money laundering
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13. If a court determines that a patent infringement is intentional, it can award up to ____ to the patent holder.
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Three times the amount of damages claimed by the patent holder
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14. A ____ is a set of programs that enables its user to gain administrator level access to a computer or network.
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Rootkit
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15. A job that requires sitting at a desk and using a computer all day can lead to ____.
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All of the above
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16. Roughly ____ of U.S. employers monitor their employees Web surfing activities.
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75%
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17. Computer users who work at their machines for several hours a day, should ____.
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•Consider the use of artificial tears
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18. ____ is a screening technology that shields users from sites that do not provide the level of privacy protection they desire.
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Platform for Privacy Protection
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19. Legislation that requires businesses to prove that they are securing their data is ____.
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All of the Above
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20. The ____ requires telephone companies to turn over customer information, including numbers called, without a court order if the FBI claims that the records are relevant to a terrorism investigation.
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USA Patriot Act
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21. Proper use of antivirus software requires that it is ____.
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Used to scan all removable storage media before copying or running programs from them
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22. A ____ is a variable value that is applied using an algorithm to a string or block of unencrypted text to produce encrypted text or to decrypt encrypted text.
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Key
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23. The European Union has a data protection directive that requires firms transporting data ____ to have certain privacy procedures in place.
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Across national boundaries
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24. ____ have extra knowledge that make them especially dangerous - they know logon ids, passwords, and company procedures that help them evade detection.
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Insiders
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25. A ____ is a type of malware that executes when specific conditions occur.
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Logic bomb
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4. The ____ allows the expert system user to understand how the system arrived at its results.
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explanation facility
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A new knowledge base must be built for each new expert system application. T/F
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True
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Disadvantages associated with expert systems are that they can be difficult, expensive, and time consuming to develop.T/F
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True
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On the Internet, Java applets and animated GIF files can be used to create moving images.T/F
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True
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Neugents are neural intelligence agents that "learn" patterns and behaviors and predict what will happen next.T/F
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True
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Many groups use patents, copyrights, trade secrets, and Internet firewalls to keep prying eyes from seeing important knowledge that is expensive and hard to create.T/F
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True
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Expert systems cannot be used at a number of different locations at the same time by different sets of users.T/F
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False
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Secretaries, administrative assistants, bookkeepers, and similar data-entry people are often called data workers.T/F
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True
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Research is ongoing to directly connect the human brain and have human thought control computer activities.T/F
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True
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The technology used to create 3D movies is now being used to help design products and in 3D TV.T/F
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True
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Disadvantages associated with expert systems are that they can be difficult, expensive, and time consuming to develop.T/F
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True
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The user interface makes an expert system easier to both develop and use.T/F
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True
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A study found that a consulting firm was able to earn greater than 1000% return on its knowledge management system.T/F
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True
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A genetic algorithm can be used to search the vast resources of the Internet to find information on any topic.T/F
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False
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An expert system can use cases to develop the solution to a problem by finding cases stored in the knowledge base that are similar to the problem at hand and then modifying the solution to the cases to fit the current problem.T/F
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True
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Computerized AI chess software can "learn" to improve while playing human competitors.T/F
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True
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Many organizations actively attempt to convert tacit knowledge to explicit knowledge.T/F
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True
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Reinforcement learning is a learning system involving sequential decisions with learning taking place in between each decision.T/F
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True
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Expert systems, robotics, vision systems, natural language processing, learning systems, and neural networks are all part of the broad field of artificial intelligence.T/F
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True
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As of this time, there are no practical business applications of the genetic algorithm problem solving approach.T/F
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False
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Many organizations actively attempt to convert tacit knowledge to explicit knowledge.T/F
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True
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After entering the appropriate attributes, the knowledge acquisition facility correctly stores information and relationships in the knowledge base, making the knowledge base easier and less expensive to set up and maintain.T/F
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True
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Research is ongoing to develop a robotic suit to help paraplegics and stroke victims move so they can perform basic functions.T/F
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True
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Hardware and software acquisition, user preparation, and site and data preparation are all part of the system design process.T/F
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False
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A parallel start-up involves running the new system for one group of users while the rest of the users still run the old system.T/F
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False
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Developing new systems in an environmentally sensitive way is becoming less and less an important considerations.T/F
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False
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Proper planning can guarantee that projects will not fall behind schedule, go over budget, or not meet expectations.T/F
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False
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An organization may have to hire and train new IS personnel as part of the effort to implement a new information system.T/F
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True
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The systems development team, accepts a given set of information system objectives and delivers a system that meets those objectives.T/F
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False
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System users and system stakeholders are essentially the same set of people.T/F
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False
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Technical feasibility is an assessment of the technical, economic, legal, operational, and schedule feasibility of a project.T/F
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False
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Vendor proposals are typically evaluated in a two-phase process that includes a preliminary evaluation and a final evaluation.T/F
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True
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Most organizations avoid using outside resources to perform systems development.T/F
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False
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The logical design phase refers to how the tasks are accomplished, including how the components work together and what each component does.T/F
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False
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The overall purpose of requirements analysis is to determine user, stakeholder, and organizational needs.T/F
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True
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Managers and employees in all functional work areas are helping with systems development and, in many cases, leading the way.T/F
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True
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Apple's application store is called AppWorld while Blackberry's store is called App Store.T/F
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False
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The systems maintenance form is a document that is filled out by someone who wants the IS department to initiate systems investigation.T/F
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False
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Data about the problems or needs for the new system can come from both sources internal and external to the organization.T/F
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True
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Getting users and stakeholders involved in systems development is not critical to the success of a systems development effort.T/F
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False
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Each generation of a prototype is a refinement of the previous generation based on user feedback.T/F
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True
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The IS plan translates strategic and organizational goals into specific information system requirements.T/F
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False
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The capability maturity model is a measure of the maturity of the software development process in an organization.T/F
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True
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Once the new system development process has begun, management cannot call a stop to the effort.T/F
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False
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Developing information systems that meet both end user and organizational needs and delivering them on time and within budget is a relatively easy and straight forward process.T/F
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False
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Information systems planning transforms organizational goals outlined in the strategic plan into specific system development activities.T/F
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True
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Copyright laws protect processes, machines, and compositions of matter.T/F
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False
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Recent court cases and police reports involving computer crime show that lawmakers are not yet ready to introduce newer and tougher computer crime legislation.T/F
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False
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Over one-fourth of office workers spend in excess of 90 minutes per week at work viewing adult pornographic Web sites.T/F
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True
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It has been clearly proven that increased use of cell phones can lead to an increased chance of brain cancer.T/F
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false
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Federal law prohibits private employers from monitoring e-mail sent or received by their employees.T/F
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False
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Because of the importance of maintaining accurate data and of people understanding their responsibilities, companies converting to ERP and e-commerce systems invest weeks of training for key users of the system's various modules.T/F
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True
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The vast majority of computer-related crimes are reported to authorities.T/F
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False
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Fingerprint authentication devices to provide security in the PC environment are sometimes employed rather than passwords.T/F
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True
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While a virus can completely halt the operation of a computer system, it is incapable of destroying programs or data.T/F
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False
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The use of e-mail among public officials might violate "transborder data flow" laws.T/F
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False
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The patent review and granting process of the U.S. Patent Office is generally conceded to be one of the most smoothly functioning processes of the U.S. government.T/F
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False
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The National Infrastructure Protection Center serves as a focal point for threat assessment, warning, investigation, and response to cyberterrorism attacks against the country's critical infrastructure.T/F
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False
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Rejected e-mail automatically goes to the junk e-mail of your e-mail service.T/F
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True
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When waste is identified, it usually points to one common cause: the improper management of information systems and resources.T/F
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True
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Unfortunately, many Intrusion Detection Systems frequently provide false alarms that result in wasted effort.T/F
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True
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Flexibility is a major component of ergonomics and an important feature in computer devices.T/F
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True
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All U.S. companies are required to have privacy policies.T/F
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False
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Posting information to the Internet using anonymous e-mail accounts or screen names makes it impossible to identify the poster.T/F
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False
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Cyberterrorists are believed to have invaded the U.S. power grid and planted software that could interrupt the system during a time of crises or war.T/F
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True
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Few small and medium sized organizations are willing to outsource their network security operations.T/F
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False
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Deleting the contents of the Recycle Bin makes it impossible for individuals to view the deleted data.T/F
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False
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To protect your PC and prevent it from spreading malware to your co-workers, some antivirus software scans and cleans both incoming and outgoing e-mail messages.T/F
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True
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The CAN-SPAM Act allows the sending of most e-mail spam as long as it adheres to two basic forms of compliance related to how receivers can unsubscribe and the content of the e-mail.T/F
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False
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