question

1. In an expert system, the ____ is the component that delivers the expert advice.

answer

inference engine

question

2. For many businesses, robots are used to do the three Ds, dull, dirty, and ____.

answer

dangerous

question

3. After knowledge is created, it is typically stored in a ____.

answer

explanation facility

question

5. The haptic interface, relays the sense of ____ in the virtual world.

answer

touch

question

____ involves converting sound waves into words.

answer

Voice recognition

question

7. ____ is a combination of software and hardware that allows a computer to change how it functions or reacts to situation based on feedback it receives.

answer

Learning systems

question

8. The ____ stores all relevant information, data, rules, cases, and relationships that the expert system uses.

answer

knowledge base

question

9. The ____ is a top-level executive who helps the organization work with a knowledge management system to create, store, and use knowledge to achieve organizational goals.

answer

CKO

question

10. The expert system knowledge acquisition facility serves as an interface between ____.

answer

Experts and Knowledge base

question

11. ____ is a file conversion program that can be used to compress multimedia files to make them easier to download from the Internet or send as an e-mail attachment.

answer

WinZip

question

12. ____ knowledge is hard to measure and document and typically is not objective or formalized.

answer

Tacit

question

13. When video files are played while being downloaded from the Internet, it is called ____.

answer

Video Streaming

question

14. At the initial artificial intelligence conference at Dartmouth College in 1956, many AI pioneers predicted that computers would be as "smart" as people by the ____.

answer

1960s

question

15. ____ has the potential to superimpose digital data over real photos do that GPS maps can be combined with real pictures of stores and streets to help you locate your position.

answer

Augmented reality

question

16. The ____ is the person or group with the expertise or knowledge the expert is trying to capture.

answer

Domain Expert

question

17. The ____ is NOT a key component of an expert system.

answer

Data Warehouse

question

18. ____ tags contain small chips with information about products or packages that can be quickly scanned to perform inventory control or trace a package as it moves through the supply chain.

answer

RFID

question

19. The genetic algorithm approach is based on the theory of evolution that requires (1) variation and (2) ____.

answer

Natural Selection

question

20. ____ were early programming languages developed for and used in artificial intelligence applications.

answer

LISP and Prolog

question

21. _____ is an audio file format.

answer

All of the Above

question

22. Graphic images can be stored in a variety of formats including ____.

answer

Jpeg and GIF

question

23. Special purpose systems that help overcome disabilities or improve health are called ____.

answer

Assistive technology

question

24. ____ can process many pieces of data at the same time and learn to recognize patterns.

answer

Neural Networks

question

25. ____ involves the use of information systems to develop competitive strategies for people, organizations, or even countries.

answer

Game Theory

question

1. ____ results in an installed, operational information system that meets the business needs for which it was developed.

answer

Systems implementation

question

2. The primary outcome of the systems analysis phase is ____.

answer

A prioritized list of system requirements

question

3. Entity-relationships diagrams are used to perform ____.

answer

Data Modeling

question

4. ____ is an assessment of whether the hardware, software, and other system components can be acquired or developed to solve the problem.

answer

Technical feasibility

question

5. ____ determines whether the project can be completed in a reasonable amount of time.

answer

Schedule feasibility

question

6. During the _____ phase of the systems development life cycle, people attempt to answer the questions "What must the information system do to solve the problem?"

answer

System Analysis

question

7. The _____ system development approach requires cooperation and frequent face-to-face meetings with all project participants as they modify, refine, and test how the system meets users' needs and what its capabilities are.

answer

Agile Development

question

8. Organizations are using outsourcing for system development in order to ____.

answer

All of the above

question

9. The second level in the capability maturity model is ____.

answer

Repeatable

question

10. A professional who specializes in analyzing and designing business systems is called a(n) ____.

answer

Systems analyst

question

11. The first of the systems implementation tasks is ____.

answer

Hardware acquisition

question

12. The purpose of system design is to answer the question ____.

answer

"How will the information system solve a problem?"

question

13. Based on _____, managers make decisions regarding the initiation of each system investigation for potential IS projects.

answer

All of the above

question

14. The training of end users is an important task in the ____ phase of a systems development project.

answer

Systems implementation

question

15. The process of readying managers, decision makers, employees, stakeholders, and others for the new system is called ____.

answer

User preparation

question

16. During the ____ phase of the system development process, potential problems and opportunities are identified and considered in light of the goals of the business.

answer

Systems investigation

question

17. Activities on the critical path of a project have ____ slack time.

answer

Zero

question

18. The systems steering committee ____.

answer

Might suggest a change in project focus

question

19. The systems analysis concludes with a formal system analysis report that includes ____.

answer

All of the above

question

20. Environmental design involves systems development efforts that ____.

answer

• Results in systems that can be disposed of in a manner that does not negatively affect the environment

question

21. The process of physically placing the computer equipment on the site and making it operational is called ____.

answer

Installation

question

22. In a data flow diagram, the ____ symbol reveals a function that is being performed.

answer

Process symbol

question

23. ____ is likely to affect the quality of the systems development effort.

answer

All of the above

question

24. Data flow diagrams ____.

answer

Describe the activities that accomplish a business task

question

25. _____ takes an iterative approach to the systems development process.

answer

Prototyping

question

1. ____ involves publishing an intentionally false written statement that is damaging to a person's or an organization's reputation.

answer

Libel

question

2. A good example of a useful policy to minimize waste and mistake is ____.

answer

Users should implement proper procedures to ensure correct input data

question

3. The ____ requires all financial service institutions to communicate their data privacy rules and honor customer preferences on sharing of data.

answer

Gramm-Leach-Bliley Act

question

4. The ____ prohibits the government from intercepting electronic messages unless it obtains a court order based on probable cause.

answer

Electronic Communications Privacy Act

question

5. Originally, a(n) ____ was a person who enjoyed computer technology and spent time learning and using computer systems.

answer

Hacker

question

6. Most companies have implemented stringent policies on the acquisition of computer systems and equipment requiring ____.

answer

All of the above

question

7. A useful guideline to protect corporate computers from criminal hackers is to ____.

answer

• Install antivirus software on all computers

question

8. A small program hidden in a network or computer system that records identification numbers and passwords is called a(n) ____.

answer

Password sniffer

question

9. The Leads Online Web-based service system is used by law enforcement to ____.

answer

Recover stolen property

question

10. The Privacy Act of 1974 ____.

answer

Applies only to certain federal agencies

question

11. ____ is an aggravation of the pathway for the nerves that travel through the wrist.

answer

Carpal tunnel syndrome

question

12. The practice of disguising illegally gained funds so that they seem legal is called ____.

answer

Money laundering

question

13. If a court determines that a patent infringement is intentional, it can award up to ____ to the patent holder.

answer

Three times the amount of damages claimed by the patent holder

question

14. A ____ is a set of programs that enables its user to gain administrator level access to a computer or network.

answer

Rootkit

question

15. A job that requires sitting at a desk and using a computer all day can lead to ____.

answer

All of the above

question

16. Roughly ____ of U.S. employers monitor their employees Web surfing activities.

answer

75%

question

17. Computer users who work at their machines for several hours a day, should ____.

answer

•Consider the use of artificial tears

question

18. ____ is a screening technology that shields users from sites that do not provide the level of privacy protection they desire.

answer

Platform for Privacy Protection

question

19. Legislation that requires businesses to prove that they are securing their data is ____.

answer

All of the Above

question

20. The ____ requires telephone companies to turn over customer information, including numbers called, without a court order if the FBI claims that the records are relevant to a terrorism investigation.

answer

USA Patriot Act

question

21. Proper use of antivirus software requires that it is ____.

answer

Used to scan all removable storage media before copying or running programs from them

question

22. A ____ is a variable value that is applied using an algorithm to a string or block of unencrypted text to produce encrypted text or to decrypt encrypted text.

answer

Key

question

23. The European Union has a data protection directive that requires firms transporting data ____ to have certain privacy procedures in place.

answer

Across national boundaries

question

24. ____ have extra knowledge that make them especially dangerous - they know logon ids, passwords, and company procedures that help them evade detection.

answer

Insiders

question

25. A ____ is a type of malware that executes when specific conditions occur.

answer

Logic bomb

question

4. The ____ allows the expert system user to understand how the system arrived at its results.

answer

explanation facility

question

A new knowledge base must be built for each new expert system application. T/F

answer

True

question

Disadvantages associated with expert systems are that they can be difficult, expensive, and time consuming to develop.T/F

answer

True

question

On the Internet, Java applets and animated GIF files can be used to create moving images.T/F

answer

True

question

Neugents are neural intelligence agents that "learn" patterns and behaviors and predict what will happen next.T/F

answer

True

question

Many groups use patents, copyrights, trade secrets, and Internet firewalls to keep prying eyes from seeing important knowledge that is expensive and hard to create.T/F

answer

True

question

Expert systems cannot be used at a number of different locations at the same time by different sets of users.T/F

answer

False

question

Secretaries, administrative assistants, bookkeepers, and similar data-entry people are often called data workers.T/F

answer

True

question

Research is ongoing to directly connect the human brain and have human thought control computer activities.T/F

answer

True

question

The technology used to create 3D movies is now being used to help design products and in 3D TV.T/F

answer

True

question

Disadvantages associated with expert systems are that they can be difficult, expensive, and time consuming to develop.T/F

answer

True

question

The user interface makes an expert system easier to both develop and use.T/F

answer

True

question

A study found that a consulting firm was able to earn greater than 1000% return on its knowledge management system.T/F

answer

True

question

A genetic algorithm can be used to search the vast resources of the Internet to find information on any topic.T/F

answer

False

question

An expert system can use cases to develop the solution to a problem by finding cases stored in the knowledge base that are similar to the problem at hand and then modifying the solution to the cases to fit the current problem.T/F

answer

True

question

Computerized AI chess software can "learn" to improve while playing human competitors.T/F

answer

True

question

Many organizations actively attempt to convert tacit knowledge to explicit knowledge.T/F

answer

True

question

Reinforcement learning is a learning system involving sequential decisions with learning taking place in between each decision.T/F

answer

True

question

Expert systems, robotics, vision systems, natural language processing, learning systems, and neural networks are all part of the broad field of artificial intelligence.T/F

answer

True

question

As of this time, there are no practical business applications of the genetic algorithm problem solving approach.T/F

answer

False

question

Many organizations actively attempt to convert tacit knowledge to explicit knowledge.T/F

answer

True

question

After entering the appropriate attributes, the knowledge acquisition facility correctly stores information and relationships in the knowledge base, making the knowledge base easier and less expensive to set up and maintain.T/F

answer

True

question

Research is ongoing to develop a robotic suit to help paraplegics and stroke victims move so they can perform basic functions.T/F

answer

True

question

Hardware and software acquisition, user preparation, and site and data preparation are all part of the system design process.T/F

answer

False

question

A parallel start-up involves running the new system for one group of users while the rest of the users still run the old system.T/F

answer

False

question

Developing new systems in an environmentally sensitive way is becoming less and less an important considerations.T/F

answer

False

question

Proper planning can guarantee that projects will not fall behind schedule, go over budget, or not meet expectations.T/F

answer

False

question

An organization may have to hire and train new IS personnel as part of the effort to implement a new information system.T/F

answer

True

question

The systems development team, accepts a given set of information system objectives and delivers a system that meets those objectives.T/F

answer

False

question

System users and system stakeholders are essentially the same set of people.T/F

answer

False

question

Technical feasibility is an assessment of the technical, economic, legal, operational, and schedule feasibility of a project.T/F

answer

False

question

Vendor proposals are typically evaluated in a two-phase process that includes a preliminary evaluation and a final evaluation.T/F

answer

True

question

Most organizations avoid using outside resources to perform systems development.T/F

answer

False

question

The logical design phase refers to how the tasks are accomplished, including how the components work together and what each component does.T/F

answer

False

question

The overall purpose of requirements analysis is to determine user, stakeholder, and organizational needs.T/F

answer

True

question

Managers and employees in all functional work areas are helping with systems development and, in many cases, leading the way.T/F

answer

True

question

Apple's application store is called AppWorld while Blackberry's store is called App Store.T/F

answer

False

question

The systems maintenance form is a document that is filled out by someone who wants the IS department to initiate systems investigation.T/F

answer

False

question

Data about the problems or needs for the new system can come from both sources internal and external to the organization.T/F

answer

True

question

Getting users and stakeholders involved in systems development is not critical to the success of a systems development effort.T/F

answer

False

question

Each generation of a prototype is a refinement of the previous generation based on user feedback.T/F

answer

True

question

The IS plan translates strategic and organizational goals into specific information system requirements.T/F

answer

False

question

The capability maturity model is a measure of the maturity of the software development process in an organization.T/F

answer

True

question

Once the new system development process has begun, management cannot call a stop to the effort.T/F

answer

False

question

Developing information systems that meet both end user and organizational needs and delivering them on time and within budget is a relatively easy and straight forward process.T/F

answer

False

question

Information systems planning transforms organizational goals outlined in the strategic plan into specific system development activities.T/F

answer

True

question

Copyright laws protect processes, machines, and compositions of matter.T/F

answer

False

question

Recent court cases and police reports involving computer crime show that lawmakers are not yet ready to introduce newer and tougher computer crime legislation.T/F

answer

False

question

Over one-fourth of office workers spend in excess of 90 minutes per week at work viewing adult pornographic Web sites.T/F

answer

True

question

It has been clearly proven that increased use of cell phones can lead to an increased chance of brain cancer.T/F

answer

false

question

Federal law prohibits private employers from monitoring e-mail sent or received by their employees.T/F

answer

False

question

Because of the importance of maintaining accurate data and of people understanding their responsibilities, companies converting to ERP and e-commerce systems invest weeks of training for key users of the system's various modules.T/F

answer

True

question

The vast majority of computer-related crimes are reported to authorities.T/F

answer

False

question

Fingerprint authentication devices to provide security in the PC environment are sometimes employed rather than passwords.T/F

answer

True

question

While a virus can completely halt the operation of a computer system, it is incapable of destroying programs or data.T/F

answer

False

question

The use of e-mail among public officials might violate "transborder data flow" laws.T/F

answer

False

question

The patent review and granting process of the U.S. Patent Office is generally conceded to be one of the most smoothly functioning processes of the U.S. government.T/F

answer

False

question

The National Infrastructure Protection Center serves as a focal point for threat assessment, warning, investigation, and response to cyberterrorism attacks against the country's critical infrastructure.T/F

answer

False

question

Rejected e-mail automatically goes to the junk e-mail of your e-mail service.T/F

answer

True

question

When waste is identified, it usually points to one common cause: the improper management of information systems and resources.T/F

answer

True

question

Unfortunately, many Intrusion Detection Systems frequently provide false alarms that result in wasted effort.T/F

answer

True

question

Flexibility is a major component of ergonomics and an important feature in computer devices.T/F

answer

True

question

All U.S. companies are required to have privacy policies.T/F

answer

False

question

Posting information to the Internet using anonymous e-mail accounts or screen names makes it impossible to identify the poster.T/F

answer

False

question

Cyberterrorists are believed to have invaded the U.S. power grid and planted software that could interrupt the system during a time of crises or war.T/F

answer

True

question

Few small and medium sized organizations are willing to outsource their network security operations.T/F

answer

False

question

Deleting the contents of the Recycle Bin makes it impossible for individuals to view the deleted data.T/F

answer

False

question

To protect your PC and prevent it from spreading malware to your co-workers, some antivirus software scans and cleans both incoming and outgoing e-mail messages.T/F

answer

True

question

The CAN-SPAM Act allows the sending of most e-mail spam as long as it adheres to two basic forms of compliance related to how receivers can unsubscribe and the content of the e-mail.T/F

answer

False

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