ISQS 3344 exam 2 – Flashcards
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There are 3 components to any software application. Which of the following is not one of the three? a. presentation management b. module management c. business logic management d. data management
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b. module management
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There are 3 components to any software application. Which resides in the server(assuming client/server architecture)? a. presentation management b. module management c. business logic management d. data management
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d. data management
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There are 3 components to any software application. Which resides either partially or completely in the client? a. presentation management b. module management c. business logic management d. data management
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a. presentation management
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To add a module, like supply chain management, to the existing foray of modules that make up the ERP system, one must also add what:
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another module management engine
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Goldratt has proposed three phrases to problem-solving. Which of the following is not one of the three? a. What to change b. Why that is important c. What to change to d. How to cause the change
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b. why that is important
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The integrated group of business processes and activities that form the supply chain include all of the following except.. a. procurement of services, materials and components from suppliers b. production of the products and services c. distribution of products to the customers d. information technology
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d. information technology
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Increased uncertainty and variability in a supply chain typically results in
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larger inventories
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All of the following statements concerning inventory management are true except.. a. In the past, companies could afford to maintain generous inventory levels and not worry so much about cost b. the cost of inventory has increased largely due to product obsolescence c. the average annual cost of manufactured goods inventory is the U.S. is about 30% of the value of the inventory d. maximizing the amount of inventory has become an important objective of inventory management
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d. maximizing the amount of inventory has become an important objective of inventory management
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Maintaining large inventories may be appropriate for all of the following reasons except: a. to meet seasonal peak demand b. to take advantage of price discount c. to meet the demands of JIT companies d. all of the statements above are appropriate reasons for large inventories
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d. all of the statements above are appropriate reasons for large inventories
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Inventory costs for such things as rent, lighting, security, interest, and taxed are usually classified as
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carrying costs
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Cost that are sometimes expressed as a percentage of the value of an item are known as
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carrying costs
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Inventory cost related to transportation, shipping, receiving, and inspection are usually classified as
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ordering costs
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The continuous inventory control system
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reduces the amount of inventory on record in the computer system every time a sale occurs
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Which of the following is not an assumption of the basic EOQ model?
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order quantity received gradually over time
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Warehouse management systems are
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highly automated systems that run the day-to-day operations and track inventory at distribution centers
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Optimizing the placement of items in a warehouse based on demand, product groupings, and the items' physical characteristics is known as
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slotting
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A warehouse management system (WMS) might include all of the following features except: a. transportation management b. human resource management c. order management d. warehouse optimization
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b. human resource management
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Which of the following is not a typical effect of vendor managed inventory (VMI)? a. increased processing speed for manufacturers and distributors b. fewer data entry errors for manufacturers and distributors c. increased stockouts for distributors d. reduced planning and ordering costs for distributors
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c. increased stockouts for distributors
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The most cost-effective means for transporting low-value, high density, bulk products is by
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railroads
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Inventory turnover is computed
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by dividing the cost of goods sold by the average aggregate inventory value
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The fraction of orders filled by a distribution center or warehouse within a specific time period is referred to as the
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fill rate
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Which of the following is a diagnostic tool that provides a cross-industry standard for supply chain management? a. enterprise resource planning (ERP) b. the supply chain operations reference(SCOR) model c. warehouse management analysis d. collaborative planning, forecasting and replenishment (CPFR)
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b. the supply chain operations reference(SCOR) model
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In global trade the total cost of producing, storing, and transporting a product to the site of consumption or another port is referred to as the
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landed cost
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An indirect tax assessed on the increase in value from raw materials to final product is referred to as a
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value-added tax
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Which of the following is not a strategy for managing demand? a. shifting demand into other time periods with incentives, sales promotions and advertising campaigns b. offering products or services with counter-cyclical demand patterns c. partnering with suppliers to reduce information distortion along the supply chain d. increasing inventories and laying off workers when demand is soft
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d. increasing inventories and laying off workers when demand is soft
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If a company places an order for the same quantity each time inventory decreases to a reorder point, it is using a: a. periodic inventory system b. convoluted inventory system c. continuous inventory system d. discrete inventory system
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c. continuous inventory system
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Holding or carrying costs include all of the following except: a. transportation costs b. rent of storage c. interest costs d. lighting e. security
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a. transportation costs
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For a company to use a periodic inventory system, which of the following is true? a. inventory is counted only at a specific time intervals b. the order is for a fixed quantity which minimizes inventory costs c. the inventory system is also referred to as a perpetual inventory system d. the company is using a fixed-order-quantity system
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a. inventory is counted only at a specific time intervals
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Which of the following inventory systems gives you the highest holding cost? a. continuous inventory system b. periodic review inventory system c. quantity discounts d. instantaneous replenishment systems
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b. periodic review inventory system
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Which of the following statements is true? a. in a fixed-order-quantity system, a fixed quantity is ordered after a specific number of days, weeks, or months has passed b. in a periodic inventory system, a new order quantity is ordered when inventory falls to the reorder point c. in a periodic inventory system, a new order quantity must be determined every time an order is made. d. a continuous inventory system requires more safety stock than a periodic inventory system
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c. in a periodic inventory system, a new order quantity must be determined every time an order is made.
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The information architecture underlying ERP systems is known as
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N-tier distributed
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Carrying lots of safety stock is a bad thing because
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it increases inventory and thus inventory cost
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Which of the following is the best strategy for reducing safety stock? a. reduce the standard deviation of daily demand b. reduce the lead time c. reduce the service level and thus the z value d. all of the above
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b. reduce the lead time
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Modern corporate information infrastructures and systems utilize ____ on users desktops. a. thin clients b. thick clients c. internet browsers d. none of these e. a and c only
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e. a and c only
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Today's modern ERP architectures are intended to take advantage of a. reusability b. servers c. thin clients d. all of the above
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d. all of the above
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Advantage of the N-tier architecture used in modern ERP systems includes all of the following but a. data integration b. better use of MIPS on both PCs and servers c. elimination of the 36 month backlog of the centralized MIS shop d. faster development times of new software because of reuse e. diminished visibility across the enterprise
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e. diminished visibility across the enterprise
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Which of the following statements concerning small lot production is true? a. small-lot production allows processes to be physically closer together b. workers producing units in small lots tend to let poor quality pass c. small lot production makes processes more independent of each other d. in small lot production, quality problems are more difficult to detect
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a. small-lot production allows processes to be physically closer together
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When new applications are built in an ERP environment what component invariably gets reused in its entirety? a. module management b. data management c. presentation management d. business logic management
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b. data management
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Best-of-breed refers to _____.
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using a variety of ERP modules from different vendors
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A key element in achieving supply chain integration is ____.
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information technology
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Coordinated workflow, production and procurement can lead to all of the following except: a. production efficiencies b. slower response times c. improved service d. faster time to market
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b. slower response times
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In the list that follows which of the following is not one of the four main ERP modules? a. Finance/Accounting b. Human resources c. production/materials management d. supply chain management e. sales/marketing
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d. supply chain management
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The integrated group of business and activities that form the supply chain include all of the following except: a. procurement of services, materials and components from suppliers b. production of products and services c. distribution of products to the customers d. financing of the infrastructure
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b. production of the products and services
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Landed cost encompasses all of the following except: a. production cost b. marketing cost c. storage cost d. transportation cost
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b. marketing cost
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A process for two or more companies in a supply chain to synchronize their individual demand forecasts in order to develop a single plan for meeting customer demand is known as _____
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collaborative planning, forecasting and replenishment
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Which of the following is not a business process that gets planned and executed by customer relationship management software? a. marketing b. sales c. fulfillment d. manufacturing e. services
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d. manufacturing
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Customer Relationship Management is focused not on products but on _______
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customers
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The suppliers in a supply chain are referred to as ______ supply chain members.
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upstream
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Distributors, warehouses, and retailers are referred to as ______ supply chain members.
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downstream
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Which of the following is not a key to effective supply chain management? a. communication among members b. independence among members c. collaboration among members d. trust among members
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b. independence among members
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Increased uncertainty and variability in a supply chain typically results in ____
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larger inventories
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One way to reduce the bullwhip effect is for supply chain members to ______
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share demand forecasts with other supply chain members
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A computer-to-computer exchange of business documents in a standard format is known as ______
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electronic data interchange (EDI)
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Information sharing among supply chain members will typically result in all of the following except: a. faster response times b. early problem detection c. an increased bullwhip effect d. greater trust and confidence among supply chain members
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c. an increase bullwhip effect
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Which of the following if not one of the three key performance indicators(KPI) used to measure supply chain performance? a. inventory turnover b. postponement rate c. inventory days of supply d. fill rate
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b. postponement rate
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The fraction of orders filled by a distribution center or warehouse within a specific time period is referred to as the _____
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fill rate
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Supply chain management focuses on integrating and managing the flow of ____. a. procurement b. production c. integration d. all of the above
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d. all of the above
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The bullwhip effect can ____
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increase inventories
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All of the following are approaches used in risk pooling within a supply chain except: a. reducing the number and variety of parts b. creating flexible capacity c. encouraging large orders d. combining inventories from multiple locations into one location
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c. encouraging larger orders
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All of the following are enablers of efficient supply chain management except: a. bar codes b. price tags c. RFID tags. d. the internet
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b. price tags
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Companies resist establishing green supply chains for all the following reasons except that______
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green initiatives lower cost because fewer resources are consumed
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_____ is not a perceived advantage of radio frequency identification (RFID) technology
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Loss of personal privacy
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Supply chain integration does not involve _____ among supply chain members
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reducing competition
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Which of the following is not a key performance indicator used in supply chain management? a. fill rate b. day of supply c. cost of goods d. inventory turns
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c. cost of goods
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What a company does best is often referred to as the firm's core ______
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competencies
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______ are web sites where companies and suppliers conduct business-to-business activities.
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E-Marketplaces
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Which mode of transportation transports products in liquid form? a. pipeline b. ocean c. both a and b are correct d. airline
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c. both a and b are correct
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In an attempt to minimize inventory levels companies frequently require their suppliers to use a(n) ______ inventory management system.
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on-demand
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Partnerships require suppliers to provide____. a. higher quality b. prompt delivery c. lower prices d. all of the above
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d. all of the above
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The selection of suppliers is called ____
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sourcing
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Companies often outsource to _______. a focus on core competencies b. achieve greater flexibility c. reduce costs d. all of the above
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d. all of the above
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Benefits of e-procurement include all of the following except: a. lower prices b. faster delivery c. fewer transactions d reduced labor
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c. fewer transactions
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E-procurement is most often used for _____.
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indirect goods
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Distribution includes all of the following activities except: a. packaging b. storing c. shipping d. sourcing
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d. sourcing
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Distribution centers usually ship product to _____
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retailers
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Which of the following is not a feature of a warehouse management system? a. warehouse optimization b. order management c. vendor management d. custom labeling and packaging
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c. vendor management
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The most common mode of transporting products is _____
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trucking
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Long life, high capital cost and low operating costs are associated with which mode of transportation? a. pipeline b. canal c. barges d. water
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a. pipeline
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Factors driving globalization of the supply chain include all of the following except: a. international trade agreement b. advances in information technology c. lower cost transportation d. government intervention
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d. government intervention
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Landed cost includes: a. value added tax b. duties c. customs d. all of the above
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d. all of the above
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Which of the following is not an obstacle to global supply chain management? a. increased documentation b. differences in communication technology c. decreased delivery times d. different business practices
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c. decreased delivery times
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International trade specialists include all of the following except: a. exporting packers b. finance brokers c. purchasing agents d. duty specialists
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b. finance brokers
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Which of the following countries is not an important U.S. trading partner? a. Canada b. Mexico c. Japan d. Russia
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d. Russia
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The focus of distribution, what it accomplishes, is referred to as ______.
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order fulfillment
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Partnerships between customers and suppliers are beneficial because they_______
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provide security and stability
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______ represent a restriction on decision variable values for a linear programming problem.
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Constraints
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The area that contains the values that satisfies all the constraints in a linear programming problem is known as the ______ space.
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feasible solution
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The optimal solution for a linear programming problem will occur ______
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at an extreme point
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For less than or equal to (<) constraint the shadow price represents the ______
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maximum amount you would be willing to pay for one additional unit for a resource
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An assignment problem with 5 jobs to be performed and 5 employees to do these jobs will have how many constraints?
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10
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A transportation problem with three factories and tree warehouses will have how many decision variables?
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9
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An assignment model_______
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will have decision variables being binary
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The problem which deals with the distribution of goods from several sources to several destinations is the _______
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transportation problem
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The difference between the transportation and assignment problems is that _______.
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each supply and demand value is 1 in the assignment problem
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In an assignment problem, ______. a. one agent can do parts of several tasks b. one task can be done by several agents c. each agent is assigned to its own best task d. none of the alternatives is correct
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d. none of the alternatives is correct
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In the linear programming formulation of a transportation network, ______. a. there is one constraint for each node b. there is one variable for each arc c. the sum of variables corresponding to arcs out of an origin node is constrained by the supply at the node d. all of the above are correct
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d. all of the above are correct
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In a transshipment problems, shipments, ________.
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cannot occur between two origin nodes
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Constraints in a transshipment problem _____.
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include a variable for every arc
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The problem which deals with the distribution of goods from several sources to several destinations is the _____.
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transportation problem
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The part of a network that represent the origins are _____.
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the nodes
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The objective of the transportation problem is to _______
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minimize the cost of shipping products from several origins to several destinations
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The number of units shipped from origin i to destination j is represented by ____
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Xij
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Which of the following is not true regarding the linear programming formulation of a transportation problem? a. cost appear only in the objective function b. the number of variables is (number of origins)*(number of destinations) c. the number of constraints is (number of origins) *(number of destinations) d. the constraints' left-hand side coefficients are either 0 or 1
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c. the number of constraints is (number of origins) *(number of destinations)
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The difference between the transportation and assignment problem is that _____
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each supply and demand value is 1 in the assignment problem
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In the general linear programming model of the assignment problem, _____
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one agent is assigned to one and only one task
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The assignment problem is a special case of the _____
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transportation problem
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Simulation analysis is useful for operational problems that _____
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can't be solved analytically
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The ______ technique selects numbers randomly from a probability distribution for use in a trial run of a simulation. a. computer world b. Monaco c. steady-state d. none of the above
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d. none of the above
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After a sufficient number of simulation run a steady state results when the variable being investigated reaches an ______ value that remains constant
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average
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Transporting a product by rail or air often involves the additional cost, inconvenience and time of ______. a. having to move product off the truck and onto the airplane or rail car b. having to move product of the airplane or rail car and onto the truck c. having arrange for transport with another freight forwarder and transporter d. non of the above e. a and b only
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e. a and b only
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The transportation model is formulated for a class of problems that has which of the following characteristics? a. a product is transported form a number of sources to a number of destinations b. each source can supply a fixed amount c. each destination has a fixed demand d. the objective is typically to minimize cost e. all of the above are characteristics
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e. all of the above are characteristics
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In the linear programming formulation of the transportation problem, the cost of transporting one unit of the material from a supply point to a demand point appears in _____
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the objective function only
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Network models like the transportation and transshipment problems are known to have _____
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integer solutions