ISM exam 3 – Flashcards
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e-commerce
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- the process of buying/selling, transferring, or exchanging products via computer networks, Internet.
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Brick and mortar organization
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- the physical dimension of the organization
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Virtual organization
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- the digital dimension of the organization
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Click and mortar organization
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- conduct some e-commerce although their primary business is carried out the physical
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Partial E-commerce
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- a mixed between physical and digital dimension ex) wal-mart
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Types of E-commerce
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6 common types: + Business-to-consumer (B2C)- firm to individual + Business-to-business (B2B)- firm to firm + Consumer-to-consumer (C2C)- individual to individual + Business-to-employee(B2E)- firm to emp +E-government- government to citizen + Mobile commerce (m-commerece)- conduct entirely in a wireless environment
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Business model
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- is the method by which a company generates revenue to sustain itself
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Forward auction
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- old-fashioned, highest bidder gets the product
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Reverse auction
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- buyer send a request to the third party and third party send the request to seller
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Electronic storefront
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- a web site that represents a single store - associated with B2C
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Electronic mall
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- also known as cybermall or e-mall - is a collection of individual shops under one Internet address
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Electronic marketplace
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- a central, virtual market space on the web where many buyers and sellers can conduct e-commerce and e-business activities
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Electronic retailing (e-tailing) (B2C)
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- is the direct sale of products and services through electronic storefronts or electronic malls, usually designed around an electronic catalog format or auction
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Electronic banking (B2C)
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- also known as cyber-banking - involves conducting various banking activities from home, at a place of business, or on the road instead of at a physical bank location - capable of paying bill or applying for a loan
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Virtual banks (B2C)
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- which are dedicated solely to the Internet transactions. ex) First Internet Bank of Indiana
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viral marketing (B2C)
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- refers to online word-of-mouth marketing - the strategy is having people forward messages to friends and others, suggesting "check it out"
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Issues in E-Business
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- Ethical issue - Fraud - Domain name - Cybersquatting- refers to the practice of registering or using domain names for the purpose of profiting from the goodwill or trademarks belong to someone else - Tax and Fees - Copyright
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Business Applications
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The major uses of information systems for the operations, management, and competitive advantage of a business
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extranet
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a private network that uses Internet technology and the public telecommunication system to securely share part of a business's information or operations with suppliers, vendors, partners, customers, or other businesses
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Intranet
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a private network that is contained within an enterprise
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Business Model
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The method by which a company generates revenue to sustain itself
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B2B
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Electronic commerce in which both the sellers and the buyers are business organizations
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B2C
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Electronic commerce in which the sellers are organizations and the buyers are individuals; also known as e-tailing
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B2E
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An organization using electronic commerce internally to provide information and services to its employees
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C2C
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Electronic commerce in which both the buyer and the seller are individuals (not businesses)
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Electronic Payment Mechanisms
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Computer-based systems that allow customers to pay for goods and services electronically, rather than writing a check or using cash
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decision support system
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a set of related computer programs and the data required to assist with analysis and decision-making within an organization.
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e-business
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A broader definition of electronic commerce, including buying and selling goods and services, serving customers, collaborating with business partners, conducting e-learning, and conducting electronic transactions within an organization
