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IS Final Exam

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Expertise and experience of organizational members that has not been formally documented best describes:
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tacit knowledge.
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What-if analysis works forward from known or assumed conditions.
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True
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Knowledge network systems seek to turn unstructured knowledge of some employees into explicit knowledge that can be stored or accessed by other individuals.
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True
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________ systems help organizations manage both structured and semistructured knowledge.
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Enterprise content management
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Genetic algorithms:
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develop solutions to particular problems using techniques such as fitness, crossover, and mutation.
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GDSS are designed to:
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implement structured methods for organizing and evaluation ideas.
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Which types of decisions are more prevalent at lower organizational levels?
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Structured decisions
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Which of the following is a key problem in managing knowledge?
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Classifying knowledge
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Decision making is enhanced by a diverse group of ________, such as data mining and fuzzy logic.
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intelligent techniques
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Which dimension of quality means that a decision is the result of a known process and can be appealed to a higher authority?
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Due process
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Which phase of decision making finds or recognizes a problem?
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Intelligence
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Because genetic algorithms produce generalized solutions, they are best used as aids or guides to human decision makers instead of substitutes for them.
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False
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Deciding whether to introduce a new product line is an example of a(n):
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unstructured decision.
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A(n) ________ table is a spreadsheet feature that displays two or more dimensions of data in a convenient format.
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pivot
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Business intelligence and analytics are products defined by software vendors.
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True
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________ are intelligent techniques that parallel some aspects of the processing patterns of the biological brain.
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Neural networks
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Backward sensitivity analysis software is used for:
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goal seeking.
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In a parameterized report, users can:
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view data according to different dimensions of the data.
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Simon’s four different stages in decision making are, in order from first to last:
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intelligence, design, choice, and implementation.
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An inference engine is:
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a strategy used to search through the rule base in an expert system.
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Which of the following is a type of intelligent technique?
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Expert system
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Fuzzy logic is used to express relationships very generally.
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true
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Enterprise-wide knowledge management systems deal with structured and semistructured knowledge, while other systems are used for unstructured knowledge.
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False
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Estimating the number of direct goods to reorder falls into which category of decision making?
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Structured
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________ is a management methodology that translates a firm’s goals into operational targets.
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KPI