is 2 – Flashcards
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What is the process called when waiting in line at the grocery store?
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Checkout
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A business process is the analysis and redesign of workflow within and between enterprises.
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False
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Which of the following is an example of analytical information?
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All of the above
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What is a customer facing process?
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Result in a product or service that is received by an organization's external customer
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A shopping bot is one of the simplest examples of an intelligent agent.
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True
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What is consolidation?
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Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information.
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How do decision-making information systems work?
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By building models out of organizational information to lend insight into important business issues and opportunities
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Which of the following is not a criteria to determine the importance of a process for reengineering practitioners?
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Does the process rate above best in class?
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Which type of AI system assigns values of 0 and 1 to vague or ambiguous information?
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Fuzzy logic
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Which company offers a strategic business information service using artificial intelligence that enables organizations to track the product offering, pricing policies, and promotions of online competitors?
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RivalWatch
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Which of the following is a key step involved in the business process improvement model?
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All of the above
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What is the purpose of business process reengineering?
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To make all business processes best-in-class
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Which of the following is a quantitative model typically used by a DSS?
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All of the above
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What is the analysis and redesign of workflow within and between enterprises?
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Business process reengineering
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Which of the following is the most commonly used form of AI in the business arena?
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Expert system
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What is the business process improvement model?
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Attempts to understand and measure the current process, and make performance improvements accordingly.
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What is business process reengineering?
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The analysis and redesign of workflow within and between enterprises
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Business process management integrates all of an organization's business process to make individual processes more efficient. BPM can be used to solve a single glitch or to create one unifying system to consolidate a myriad of processes.
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TRUE
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What does BPR assume about the current process in the extreme?
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All of the above
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Which of the following is not a reason for the growth of decision-making information systems?
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People no longer have to worry about protecting the corporate asset of organizational information
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Transactional information is used when performing operational tasks and repetitive decisions such as analyzing daily sales reports and production schedules to determine how much inventory to carry.
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True
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Which of the following is an example of transactional information?
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All of the above
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Which form of AI is widely used for environmental scanning and competitive intelligence?
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Intelligent agents
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What integrates information from multiple components and tailors the information to individual preferences?
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Digital dashboard
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What is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint?
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Business process model
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Which of the following is an incorrect enterprise view of information technology?
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Processing is OLTP for executives and OLAP for analysts
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Which of the following are types of environmental business processes?
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All of the above
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Which of the following can an AI system perform?
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All of the above
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Business process reengineering is the analysis and redesign of workflow within and between enterprises.
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True
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Which type of model represents the current state of the operation that has been mapped, without any specific improvements or changes to existing processes?
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As-Is process model
