Question 1

The 6 steps to the problem-solving approach are:

Accepted Answer

1) Identify the problem or problems.  2) Generate possible alternative solutions.  3) Evaluate the alternative solutions.  4) Select a solution or solutions to be used and set goals.  5)Implement the solution.  6) Follow up to evaluate how the solutions worked.

Question 2

Generalist social workers trained to use the \'problem-solving process\'

Accepted Answer

assess and intervene with the problems confronting individuals, families, groups, organizations, and communities.

Question 3

MSW

Accepted Answer

Master of Social Work

Question 4

Macro practice

Accepted Answer

A type of social work that involves working with organizations and communities or seeking changes in statutes and social policy.

Question 5

Mezzo practice

Accepted Answer

A type of social work that includes working with families and other small groups.

Question 6

Micro practice

Accepted Answer

A type of social work that involves working on a one-to-one basis with an individual.

Question 7

Case manager

Accepted Answer

1) the person designated to assume primary responsibility for assessing the needs of a client, arranging and coordinating the delivery of essential goods and services provided by other resources, and working directly with the client to ensure that the goods and services in a timely manner.  2) must maintain close contact with clients and with other service providers to ensure that plans for service delivery are in place and are subsequently delivered as planned.

Question 8

Group therapy

Accepted Answer

work that is aimed at facilitating the social, behavioral, and emotional adjustment of individuals through the group process.

Question 9

Group work

Accepted Answer

social work that seeks to facilitate the intellectual, emotional, and social development of individuals through group activities.

Question 10

Family therapy

Accepted Answer

a type of group therapy aimed at helping families with interactional, behavioral, and emotional problems.

Question 11

Community organization

Accepted Answer

work that is aimed at stimulating and assisting the local community to evaluate, plan, and coordinate efforts to provide for the community\'s health, welfare, and recreational needs.

Question 12

Administration

Accepted Answer

work that involves directing the overall program of a social service agency. Also called management.

Question 13

Medical Model

Accepted Answer

An approach that views clients as patients. Patients\' problems are viewed as being inside the patient; views emotional and behavioral problems as mental illness, comparable to physical illness.

Question 14

Sigmund Freud

Accepted Answer

developed the medical model.

Question 15

Reform Approach

Accepted Answer

Social Work model in the 1960s that wanted to change systems to benefit clients.

Question 16

Systems Approach

Accepted Answer

A social work process that emphasizes looking beyond the client\'s presenting problems to assess the complexities and interrelationships of the client\'s life situation,

Question 17

Systems Perspective

Accepted Answer

emphasizes looking beyond the clients\' presenting problems to assess the complexities and interrelationships of the clients life situation.

Question 18

3 key concepts of general systems theory are

Accepted Answer

1) wholeness,  2) relationship,  3) homeostasis

Question 19

Homeostasis

Accepted Answer

suggests that most living systems seek a balance to maintain and preserve the system.

Question 20

Ecological Approach

Accepted Answer

An approach to human behavior that integrates both treatment and reform by conceptualizing and emphasizing the dysfunctional transactions between people and their physical and social environments.

Question 21

Ecological Model

Accepted Answer

tries to improve coping patterns so that a better match can be attained between an individual\'s needs and the characteristics of his or her environment.

Question 22

NASW

Accepted Answer

National Association of Social Workers

Question 23

5 goals of social work practice as conceptualized by the NASW

Accepted Answer

1) Enhance the problem-solving, coping, and developmental capacities of people.  2) Link people with systems that provide them with resources, services, and opportunities.  3) Promote the effectiveness and humane operation of systems that provide people with resources and services.  4) Develop and improve social policy.  5) Promote human community and well-being.

Question 24

Strengths Perspective

Accepted Answer

Seeks to identify, use, build, and reinforce the abilities and strengths that people have, in contrast to the pathological perspective, which focuses on their deficiencies.

Question 25

Empowerment

Accepted Answer

The process of helping individuals, families, groups, organizations and communities to increase their interpersonal, personal, political, and socioeconomic strengths so they can improve their circumstances.

Question 26

The 5 principles that guide the strengths perspective, according to Saleeby

Accepted Answer

1) Every individual, group, family and community has strengths.  2) Trauma and abuse, illness and struggle may be injurious, but they may also be sources for challenge and opportunity.  3) Assume that you do not know the upper limits of the capacity to grow and change for the individual  4) We best serve clients by collaborating with them.   5) Every environment is full of resources.

Question 27

During the 2008-2018 decade, employment if social workers

Accepted Answer

is expected to increase by 16%.

Question 28

EPAS

Accepted Answer

The Educational Policy and Accreditation Standards.

Question 29

IASSW

Accepted Answer

International Association of Schools of Social Work

Question 30

IASSW is

Accepted Answer

the focal point for social work education around the world.

Question 31

The key skill needed to me a competent social worker is

Accepted Answer

the capacity to relate and counsel individuals.

Question 32

Virginia Satir

Accepted Answer

developed \"Family Sculpting.\"

Question 33

Identity Formation

Accepted Answer

The process of determining who you are and what you want out of life.

Question 34

Generalist Practice

Accepted Answer

1) is grounded in the liberal arts and the person-in-environment construct  2) promotes human and sotecial well-being

Question 35

Generalist Practitioners

Accepted Answer

1) use a range of prevention and intervention methods in their practice with individuals, families, groups, organizations and communities  2) identifies with the social work profession and applies ethical principles and critical thinking in practice  3) incorporate diversity in their practice and advocate for human rights and social and economic justice  4) recognize, support, and build on the strengths and resiliency of all human beings  5) engage in research informed practice and are proactive in responding to the impact of context on professional practice

Question 36

8 skills of conceptualization needed by professional social workers

Accepted Answer

1) engaging clients in an appropriate working relationship  2) identifying issues, problems, needs, resources, and assets  3) collecting and assessing information  4) planning for service delivery  5) using communication skills, supervision, and consultation  6) identifying, analyzing, and implementing empirically based interventions designed to achieve client goals  7) applying empirical knowledge and technological advances  8) evaluating program outcomes and practice effectiveness

Question 37

The Council on Social Work Educational Policy states that

Accepted Answer

social workers use empathy and other skills.

Question 38

The Council on Social Work Education and Policy of Intervention believes

Accepted Answer

a key factor is negotiation and mediation.

Question 39

The final phase of the evaluation is

Accepted Answer

termination.

Question 40

Mediator

Accepted Answer

A worker who provides intervention in disputes between parties to help them find compromises, reconcile differences, or reach mutually satisfactory agreements.

Question 41

Increasing anonominity is not a benefit of

Accepted Answer

group therapy.

Question 42

Knoph characterized a trademark of a bureaucratic system as

Accepted Answer

being highly depersonalized.

Question 43

A social worker is a

Accepted Answer

multi-skilled professional.

Question 44

A social worker should acquire

Accepted Answer

a wide range of skills and intervention techniques.

Question 45

A social worker has the responsibility and mandate to

Accepted Answer

provide social services.

Question 46

The most basic skill a social worker needs is

Accepted Answer

the ability to counsel clients effectively.

Question 47

2ND in importance is probably the

Accepted Answer

ability to interact effectively with other groups, professionals in the community.

Question 48

Individuals were first hired as social workers around

Accepted Answer

1900.

Question 49

Formalized training in social work was first offered at

Accepted Answer

universities in the early 1900s.

Question 50

The social worker helps people increase their

Accepted Answer

capacities for problem solving and coping and obtain needed resources.

Question 51

The social work facilitates interactions between individuals

Accepted Answer

and between people and their environment.

Question 52

Social workers help make organizations

Accepted Answer

responsible to people.

Question 53

Social workers influence

Accepted Answer

social policies.

Question 54

There are several types of professional social work activities:

Accepted Answer

1) casework   2) case management  8) research  9) consulting  10) planning  11) supervision  12) teaching  3) group work  4) group therapy  5) family therapy   6) community organization  7) administration  8) research  9) consulting  10) planning  11) supervision  12) teaching

Question 55

The person-in-environment conceptualization views

Accepted Answer

the client as part of an environmental system.

Question 56

The person-in-environment perspective view encompasses

Accepted Answer

the reciprocal relationship and other influences between an individual, the relevant other, or others, and the physical and social environment.

Question 57

Strengths Perspective

Accepted Answer

it is essential that social work include clients\' strengths in the assessment process

Question 58

Social work focuses on the

Accepted Answer

strengths and resources of clients to help them resolve their difficulties.

Question 59

Social workers must identify

Accepted Answer

a clients strengths to utilize them.

Question 60

Social workers believe that clients have the right

Accepted Answer

to develop their potentials fully, and should be encouraged to do so.

Question 61

Focusing on a clients weaknesses (pathology) often

Accepted Answer

undermines the value commitment.

Question 62

Social workers must have a

Accepted Answer

high level of self-awareness and a sense of who they are.

Question 63

The growing interconnectedness on an international level means

Accepted Answer

that the crises and problems experienced by one country often affects other countries.

Question 64

SWE:

Accepted Answer

The (Council) on Social Work Education

Introduction to Social Work and Social Welfare ch 2 – Charles Zastrow – Flashcards

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