intl mktg ch 5 – Flashcards
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business customs can be grouped into what 3 things?
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imperatives, electives, exclusives
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cultural ______ are the business customs and expectations that must be met and conformed to or avoided if the relationships are to be successful
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imperatives (friendship, human relations, attaining a level of trust)
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cultural ______ relate to areas of behavior or to customs that cultural aliens may wish to conform to or participate in but that are not required.
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electives
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cultural ______ are those customs or behavior patterns reserved exclusively for the locals and from which the foreigner is barred.
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exclusives (things you dont do... making fun of another culture's ways, attempting to act like a muslim when youre a christian is offensive)
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the very strong belief in the US that business decision are based on ______ ______ and that mangers strive to be scientific has a profound effect of the US manager's attitudes toward objectivity in decision making and accuracy of data.
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objective analysis
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what is defined as the non-spoken any symbolic meanings of time, space, things, friendships, and agreements, and how they vary across cultures?
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silent language
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languages that are (high/low) context are more blunt and will tell you straight up.
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low
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languages with (high/low) context are not as blunt, and instead of being brutally honest they fluff their response in order to maintain harmony.
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high
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(m/p) time is where time is whatever. a lot more laid back and not very intense on deadlines.
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p
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(m/p) time is where time is money and deadlines are taken very seriously.
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m
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______ is voluntarily offered payment by someone seeking an unlawful advantage
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bribery
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______ involves a relatively small sum of cash, a gift, or a service given to a low-ranking official in a country where such offering are not prohibited by law.
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lubrication
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______ involves giving large sums of money designed to entice an official to commit an illegal act on behalf of the one offering the bribe
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subordination
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a type of bribe but may not be are what?
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agent's fees
