Information Systems for Business and Beyond (Chapter 1 Answer to Study Questions) – Flashcards
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1. What are the five components that make up an information system?
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a. hardware, software, data, people, process
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2. What are three examples of information system hardware?
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a. There are a number of possible answers: a PC, a printer, a mouse tablets, mobile phones. etc.
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3. Microsoft Windows is an examples of which component of information systems?
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a. It is an operating system, which is a part of the software component.
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4. What is application software?
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a. Software that does something useful.
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5. What roles do people play in information systems?
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a. The text includes examples such as helpdesk support, systems analyst, programmer, and CIO.
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6. What is the definition of a process?
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a. A process is a series of steps undertaken to achieve a desired outcome or goal.
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7. What was invented first, the personal computer or the Internet (ARPANET)?
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a. The Internet was activated in 1969; the personal computer was introduced in 1975.
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8. In what year were restrictions on commercial use of the Internet first lifted? When were eBay and Amazon founded?
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a. Restrictions were lifted in 1991, Amazon was founded in 1994, and eBay was founded in 1995.
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9. What does it mean to say we are in a "post-PC world"?
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a. The personal computer will no longer be the primary way that people interact and do business.
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10. What is Carr's main argument about information technology?
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a. That information technology is just a commodity and cannot be used to gain a competitive advantage.
