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The EDP Era

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Began in the 1960s when large organizations first purchased a centralized Mainframe or minicomputer

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The Micro Era

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Began in the early 1980s with the personal computer

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The Network Era

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Began in the 1990s when many organizations sought to regain control of the IT department and hired a Chief Data Processing Officer

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The Globalization era

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Began after Y2K with the combination of technology and political barriers flattening the world so that people and organizations can work with almost anyone in any place at any time

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The desire to fund a project should be based upon

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The value the completed project will provide to an organization

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According to the CHAOS studies, IT projects

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PRoject success in improving ecause of better project management tools and processes, smaller projects, and improved communication

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The top factors to project success as reported by the CHOAS studies focus on

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User involvement and executive support

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According to the CHAOS studies, which of the following factors tend to be most prevalent for challenged or failed projects

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Lack of user input and incomplete requirements

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The Value-Drive Approach focuses on

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Providing value to the organization

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The Socio-Technical Approach focuses on

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Using technology to meets the needs of the business

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The benefits, described in the text, of using a project management approach to developing information systems include all of the following except

answer

Improved communication and status reports leads giving the developers the ability to manage expectations of stakeholds

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The following statements about knowledge management (KM) are true except

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KM is a well defined body of knowledge with an established theoretical base

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A value-driven approach to project management means

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Measuring project success in terms of the value the project brings to the organization and not only in terms of meeting the project schedule and budget

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A project is

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Is a temporary endeavor undertaken to accomplish a unique product, service, or result

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The triple constraint relationship that the text discusses refers to

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Scope, schedule, and budgets

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The project manager is

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responsible for ensuring that all management and technical processes are in place and carried out

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The project sponsor is

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The client, customer, or organizational manager who acts as the project champion and provides organizational resources and direction

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The technical expert is

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Provides the technical solution to the organizational problem and may include systems analysts, network specialists, or programmers

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The subject matter expert is

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The user or client who has specific knowledge, expertise, or insight in a specific functional area needed to support the project

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_____ can arise from the estimation process or the stability of the project team

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Internal risks

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Extreme Project Management (XPM)

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Takes a holistic view of planning and managing projects that accepts that requirements often change and that people and innovation are vital to the projects success

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The following are PMBOK knowledge areas except

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Project Research Management

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The project management body of knowledge

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Is a generally accepted set of principles and practices for project management

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Project Integration Management

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Focuses on coordinating the project plan's development, execution, and control of changes

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Project Scope Management

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Provides assurance that the project's work is defined accurately and completed as planned

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Project time management

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Includes identifying the project phases and activities and estimating, sequencing, and assigning resources

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Project Cost Management

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assures that the project budget is developed and completed as approved

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Project Quality Management

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focuses on planning, developing, and managing the quality environment

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Project human resource management

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Focuses on creating and developing the project team

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Project Communications management

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Entails providing timely and accurate information about the project to stakeholders

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Project risk Management

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Focuses on identifying and responding appropriately to risks that can impact the project

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Project Procurement Management

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Is concerned with acquiring project resources that are outside the organization

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An Information Technology Project Methodology (ITPM)

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is a strategic-level plan for managing and controlling IT projects

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Scope and schedule are examples of

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Project Management objectives

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Planning, executing, and controlling are examples of

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Project management process groups

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The first stage of the IT project methodology focuses on

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Defining the overall goal of the project

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The project charter is key deliverable from _____ and addresses, along with other questions, ________

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Phase 2, how much wil the project cost

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The _______ gives authority to the project manager to begin carrying out the processes and tasks associated with the systems development life cycle

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Project charter

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____ provides all the tactical details concerning who will carry out the work and when it will be accomplished

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Project Plan

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The IT project management foundation includes all of the following except

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PM methodologies

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which of the following statements about the business case is NOT true:

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A business case provides a project budget

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The business case is the key deliverable for

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Phase 1

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Which of the following was NOT given as a reason for recruiting a core team to develop the business case?/

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early identification of project team

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______ focuses on carrying out the project plan to deliver the IT product and managing the project to achieve the goal

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Execute and control (phase 3)

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Verification of all project deliverable occurs during

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Close project (phase 4)

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The overall goal and measures of project success is

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Project MOV

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The ______ infrastructure supports and manages the project within the organization

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Organizational

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The _____ infrastructure supports the project in terms of the environment and team itself

answer

Project

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The _____ infrastructure provides the hardware and software tools to support the project team

answer

Technical

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All of following are steps in developing the project MOV except

answer

Identify the available organizational resources

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A project that increased market share would impact the _____ area of an organization

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Strategic

question

A project that provided customers better products and services would impact the _____ area of an organization

answer

Customer

question

A project that increased profits would impact the ______ area of an organization

answer

Financial

question

A project that improved operational effectiveness would impact the _______ area of an organization

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Operational

question

A project that provided cleaner air would impact the ______ area of an organization

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Social

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Payback Method Formula

answer

Initial Investment / Periodic Cash Flow

question

Evaluating the feasibility of an alternative in terms of the funds and resources available to support a project for the organization is a measure of ______.

answer

Economic feasibility

question

Determining whether employees will be able to adapt to the planned change

answer

Organizational Feasibility

question

Determining whether the proposed solution will work within the software architecture is a measure of ______.

answer

Technical Feasibility

question

Evaluating the feasibility of an alternative in terms of the funds and resources available to support a project for the organization is a measure of ______.

answer

Economic Feasibility

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Which of the following is NOT a perspective from the Balanced scorecard Approach?

answer

Organizational Value Perspective

question

The text cites all of the following as reasons supporting the selection of an IT project except

answer

The project is doable and worth doing

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ROI

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(gain from investment - cost of investment) / cost of investment

question

The Projectls charter and project plan represents

answer

A tactical plan

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The project charter and project plan concentrate on which of the following PMBOK areas?

answer

Project Integration Management

question

____ help initiate, plan, execute, monitor and control, and close a project

answer

Project management processes

question

The project management process groups are

answer

Initiating, Planning, Executing, Controlling, and Closing

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All of the following are true concerning change controls except

answer

Change controls must: determine whether an accepted change has been implemented

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Initiating process

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signal the beginning of the project or phase

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Planning processes

answer

Supports planning of the entire project and each individual phase

question

Executing processes

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focus on integrating people and resources to carry out the planned activities

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Monitoring and controlling processes

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Allows for managing and measuring progress toward the project's MOV and scope, schedule, budget, and quality objectives

question

Closing processes

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Formally accepts the project's product, service, or end result so the project or phase can be brought to an orderly close

question

Product-oriented processes will define all of the sub-phases and deliverable associated with the ____ project management life cycle phase

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Execute and control

question

All of the followign are iterative systems development methods except

answer

Extreme programming

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The _____ model stresses a sequential and logcial flow of software development activities

answer

Waterfall

question

The _____ model is commonly used for large government systems and by companies that develop shrink-wrap or commercial software packages

answer

Waterfall

question

The ______ model attempts to compress the analysis, design, build, and test activities of the SDLC into a series of short iterations or development cycles

answer

Rapid Application Development (RAD)

question

The _____ model is where the suer and developer work closely together to develop a partially or fully functional system as soon as possible

answer

Rapid Application Development (RAD)

question

The _____ model breaks up a software project into a number of mini-projects that address one or more major risks until all the risks have been addressed

answer

Spiral

question

With ________, the system is transferred to the users in a series versions called relases

answer

Extreme programming

question

Things that must go right in order for the poject plan to be compeleted are called

answer

Phases

question

The documenting and archiving of all project documents and evaluating the project in terms of MOV is the definition of

answer

Administrative closure

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The project charter

answer

and the project plan should be developed together

question

The _____ serves as the agreement and contracts between the project sponsor and the project team including such items as the project MOV, infrastructure, and project plan details

answer

Project charter

question

Within the Project Charter, _____ defines the work to be completed

answer

Statement of work

question

Within the project charter, _______ focuses on the knowledge areas, processes, and controls, that will support the project and are separate sub plans or strategies

answer

Project administration

question

A communication plan, a quality management plan, and change management plan are all associated wit which part of the project charter?

answer

Project administration

question

The _____ outlines how the project's status or progress will be reported to stakeholders

answer

Communications plan

question

The _____ describes how changes to the project's scope will be submitted, logged, and reviewed

answer

Scope Management Plan

question

The _______ details how quality planning, assurance, and control will be supported throughout the project life cycle

answer

Quality Management Plan

question

The _____ will specify how the project's product will be integrated into the organizational environment

answer

Change management plan

question

The _____ will identify the process for staff acquisition and team development

answer

Human Resource Plan

question

The significant even at the conclusion of each phase is called _____

answer

Milestone

question

The business case, project plan, source code, or product are all examples of

answer

Deliverables

question

According to the PMBOK, there are four processes associated with Project Human Resources Management. The process that focuses on creating a staffing management plan that identifies and documents the reporting relationships as well as each team member's role, responsibility, and required skills is

answer

Develop Human Resources Plan

question

According to the PMBOK, there are four processes associated with Project Human Resources Management. The process that confirms that specific human resources will be available to work on the project is

answer

Acquire Project Team

question

According to the PMBOK, there are four processes associated with Project Human Resources Management. The process that focuses on the processes to improve the competencies of the project team, their interactions, and the overall team environment is

answer

Develop Project Team

question

According to the PMBOK, there are four processes associated with Project Human Resources Management. The process that ensures the tracking of the project team's performance, providing feedback, resolving interpersonal issues, and managing organizational change is:

answer

Manage Project Team

question

High level of integration, improved communication, increased project focus, higher potential for conflict, and poorer response time are advantages and disadvantages of

answer

The Matrix Organization

question

6. Increased flexibility, breadth and depth of knowledge and experience, and less duplication are advantages of:

answer

The Formal Organization

question

7. Problems determining authority and responsibility, poor response time, and poor integration are disadvantages of:

answer

The Formal Organization

question

8. _____ organizes resources to perform specialized tasks or activities in order to attain the goals of the organization.

answer

The Functional Organization

question

9. Project isolation, duplication of effort, and projectitis are disadvantages of:

answer

The Project-Based Organization

question

10. Clear authority and responsibility, improved communication, and a high level of integration are advantages of:

answer

The Project-Based Organization

question

1. . _____ supports projects as the dominant form of business with each treated as a separate and independent unit within the organization.

answer

The Project-Based Organization

question

12. _____ integrates areas and resources throughout the organization.

answer

The Matrix Organization

question

13. High level of integration, improved communication, and increased project focus are advantages of:

answer

The Matrix Organization

question

14. Higher potential for conflict and poor response time are disadvantages of:

answer

The Matrix Organization

question

15. *Which structure will tend to work well when an organization cannot dedicate scarce resources to a project?

answer

The Matrix Organization

question

16. Unity of command violations are most often associated with:

answer

The Matrix Organization

question

17. The more traditional organizational form best describes:

answer

The Functional Organization

question

18. The structure that reveals most clearly how individuals in an organization relate is the:

answer

The Informal Organization

question

19. *The most complex organizational structure is the:

answer

The Matrix Organization

question

20. Which of the following attributes is least important for successful project managers:

answer

Ability to learn new technical skills

question

21. Radical teams are most likely to:

answer

Get to the root of the matter

question

22. The phases of a learning cycle include all of the following except:

answer

Assess risk

question

23. The attributes commonly used in a stakeholder analysis include:

answer

All of the above

question

1. Which of the following processes of Scope Management Process centers on defining and documenting the stakeholders' needs to properly manage expectations?

answer

Collect Requirements

question

2. Which of the following processes of Scope Management Process defines what work will and will not be included in the project?

answer

Define Scope

question

3. Which of the following processes of Scope Management Process decomposes or divides the major project deliverables into smaller and more manageable components?

answer

Create Work Breakdown Structure

question

4. Which of the following processes of Scope Management Process provides confirmation and formal acceptance that the project's scope is accurate, complete, and supports the project's goal?

answer

Verify Scope

question

5. Which of the following processes of Scope Management Process ensuring that controls are in place to manage proposed scope changes once the project's scope is accepted?

answer

Control Scope

question

6. The _____ is a narrative description of the product, service, or Information System.

answer

Statement of Work

question

7. What defines what will be, and will not be, part of the project work completed by the project team?

answer

Scope Boundary

question

8. Which of the following items is not included in the Deliverable Definition Table ?

answer

Work Performed By

question

9. *All of the following are included in the Project Scope except:

answer

deliverable structure chart

question

10. _____defines all project-oriented deliverables to be provided by the project team.

answer

Deliverable definition table

question

11. _____helps to define detail work packages that will be used to estimate the project schedule and budget.

answer

deliverable structure chart

question

12. A Data Flow Diagram:

answer

Is useful for refining the scope boundary and defining what the system must do.

question

13. The concept of actors is an integral part of:

answer

Use case diagram

question

14. The _____ helps to identify the main functions or features of the system and the different users or external systems that interact with the system

answer

Use case diagram

question

15. The term scope creep is best described as:

answer

increasing featurism

question

16. Continuously agreeing to project changes is an example of: scope leap

answer

scope leap

question

17. Changes in the scope boundary are handled through a _____.

answer

Change Control

question

18. All change requests are recorded in _____.

answer

Change control log

question

19. Which of the following is a product-oriented scope definition tool?

answer

Context level data flow diagram

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