question

According to the Federal Interagency Forum, older Americans are living longer and are less prosperous than previous generations.

answer

False

question

Across the "independent housing for the elderly industry", it has been found that the greatest demand by persons occupying such facilities is:

answer

1 bedroom unit

question

An important concept in the aging process is that

answer

biological and chronological ages are not the same

question

"Closing the back door" is a term meant to imply that a facility such as an ALF is intent on retaining a resident whose needs it knows the facility cannot meet.

answer

True

question

Due to financial constraints, employer-sponsored pension plans have evolved from being primarily defined benefit pensions (to which employees do not have to contribute their own monies) to

answer

defined contribution pensions

question

Long-term care services are provided on the basis of what limitations?

answer

Activities of daily living

question

4 staff work Monday-Friday 4 hours each; and, one works 8 hours on Monday and Wednesday. Collectively, they represent 1.4 F.T.E. paid productive F.T.E.

answer

False

question

The term "universal worker" (if the employer chooses to use such an employee) applies to an employee in which setting?

answer

assisted living facilities

question

Congregate elderly housing facilities typically do have which of the following:

answer

one or more required group meals

question

To determine nursing hours per resident per day, you divide the actual census for the day by the number of hours actually worked among the staff in a day; said differently, if the census is 200 residents and there are 400 staff hours worked that day, 200 divided by 400 would equal the NHPD (nursing hours per resident per day).

answer

False

question

Determination of adequate staffing for a facility must include census levels, acuity levels, physical plant configuration, and the facility's own policies and procedures.

answer

True

question

The gateway to the Aging Network, which connects older adults to community services that can help them stay healthy and independent, is primarily funded by which of the following:

answer

Older Americans Act

question

The majority of persons with intellectual and developmental disabilities receive services through government-funded programs.

answer

False

question

In medical homes, a _______ provides 24-hour access to healthcare services.

answer

multidisciplinary team

question

Which is commonly recognized to fit within a medical model of long-term care? Choose the best and most complete choice.

answer

nursing homes, assisted living facilities and intermediate care facilities for the mentally retarded

question

In a CCRC, one typically finds on average a higher educated elderly person with a higher income/wealth than an elderly person who does not reside in a CCRC.

answer

True

question

In congregate elderly housing, the focus is assisting more with instrumental activities-of-daily living rather than functional activities-of-daily living.

answer

True

question

All assisted living facilities in Florida are licensed, and the administrator is not required to be licensed. In some states, assisted living facility administrators are licensed. All nursing homes in Florida are licensed, with most having federal certfication status. Most nursing homes throughout the country are both State licensed and federally certified.

answer

True

question

In a "supported living environment" for a developmentally disabled person, that person may be able to live alone or even remain in their family home. Level of support is based on the individual's needs/ preferences. In contrast, a "group home" provides the developmentally disabled person room, board and an array of services in a residential housing facility with multiple persons residing there.

answer

True

question

The single most key element of the Electronic Medical Record is:

answer

Data

question

The ability to transmit and read data regardless of technology platform is referred to as

answer

interoperability

question

The broad category of services that includes health promotion, consumer education, and electronic systems that monitor patients from a distance is referred to as

answer

telehealth

question

You need to have 2 social workers work 8 hours a day, 6 days a week, and one social worker 4 hours a day, 7 days a week. The number of paid productive F.T.E. you will need to hire is:

answer

3.1 F.T.E.

question

There is not a wide variety of residential long-term care options for someone 85 years of age.

answer

False

question

The most frequent payor for nursing home care in the average nursing home is:

answer

Medicaid

question

CCRCs vary in the contracts they can offer to an incoming resident. The contracts can be extensive, modified, fee-for-service or rental.

answer

True

question

Medical Directors are regulatorily required for nursing homes and assisted living facilities, but not for independent elderly housing, congregate elderly housing, or adult day care faclilites.

answer

False

question

Unlike the nursing home industry, the assisted living facility industry is regulated in a uniformed manner because it is part of a national long-term care system.

answer

False

question

A small group home in a community setting of 4-8 inhabitants that serves the mentally retarded/ intellectually disabled is considered an HCBS alternative, rather than being placed in a larger Intermediate Care Facility for the Mentally Retarded (ICF/MR). If there are any federal monies that a state receives to support such group homes, the federal government expects that the quality of care will not be any less than that found in an ICF/MR; and the group home, while perhaps not undergoing a certification survey or being subject to the same physical plant regulations, is expected to meet federal ICF/MR standards of care with respect to care planning/delivery/outcomes.

answer

True

question

Most congregate housing residents self-administer their own medications.

answer

True

question

The most common room found in a memory impaired unit of an assisted living facility is a studio-type room (as opposed to one-bedroom or two bedrooms). In an average nursing home, most rooms are multi-occupant rooms, with 2 or more persons to a room.

answer

True

question

The 3 major cornerstones of high quality care are doing a comprehensive assessment of an individual, preparing an individualized care plan to meet the individual's problems as identified in that assessment, and revising the care plan as needed to determine whether interventions are being effective.

answer

True

question

When entering a termination session with an employee, the manager can have the session last as long as the manager wants the session to last. However, you MUST provide the employee ample opportunity during that session to verbally explain their side of the story.

answer

False

question

More than any other reason, the reason congregate elderly housing facility apartments are typically smaller in square footage than independent elderly housing apartments is directly related to less number of tenants occupying the average apartment and an older age group.

answer

False

question

A congregate elderly housing facility may not operate regulatorily without a state-licensed administrator.

answer

False

question

You have a four person Activities Department in your assisted living facility. There is no department head as all report to the administrator. 3 of the staff work 20 hours a week, and one works 40 hours a week. Each gets paid $10 per hour. Within the budget period, each of the four staff will be entitled to 10 paid leave days a year off. Your budgeted labor cost for the department is 2.5 F.T.E., of which approximately 2.35 is paid productive F.T.E. and .15 F.T.E. is paid non-productive, with the total budgeted payroll of $52,000.

answer

True

question

The nursing home administrator has several roles and responsibilities. One of these duties is to modify, discipline or terminate the practice of anyone in the building, clinician or non-clinician, if what they do places the facility out-of-compliance with governmental regulations. Thus, even though a resident has the right to freedom of choice of a physician, the nursing home administrator could conceivably refuse to allow the physician to practice on the premises.

answer

True

question

Age 18 is often the magic age point that young adults with developmental disabilities must stressfully transition from government school system support to State agency supports for adult I/DD categories.

answer

False

question

A senior citizen center and a group home for the intellectually disabled are some examples of home and community based services.

answer

True

question

An employer pays 26 employees in a facility 10 personal leave days a year. This situtation means that the employer must budget another 1.0 F.T.E. paid non-productive time.

answer

False

question

Employment "post-retirement" is known as the fourth pillar of retirement income when Social Security, pensions and savings are insufficient.

answer

True

question

Toileting, bathing and dressing are not considered functional activities-of-daily living but rather instrumental activities-of-daily living.

answer

False

question

The federal government's Medicaid program is currently focused on spending more money for expanding home and community-based services rather than on institutionalized care, like in nursing homes. One reason for this is the Olmstead decision in which the federal court ruled that a person with developmental disabilities have opportunity to live in an individual or small group home. Some states have even as a result closed all of their sizeable public institutions focused solely on housing the developmentally disabled.

answer

True

question

The number of individuals with intellectual and developmental disabilities is growing rapidly nationwide as a result of the increasing life span of the I/DD citizen.

answer

True

question

Section 8 is a financial assistance program under the U.S. Department of Housing and Urban Development to pay landlords who designate a portion of their property to serve low income renters, and/or elderly/ disabled/ low-income who have been given housing-choice vouchers by the government to use in renting a place the renter selects.

answer

True

question

The majority of nursing homes, like hospitals, are non-profit. But, the majority of assisted living facilities/ congregate elderly housing/ and independent elderly housing facilities are for-profit operators.

answer

False

question

Most adult day care facilities are open 7 days a week and offer evening care hours.

answer

False

question

PACE is a non-residential program that provides healthcare, social services and other services in a daycare setting to consumers who are eligible for Medicare or Medicaid coverage in nursing homes but choose to remain in the community instead.

answer

True

question

A dark side of some for-profit assisted living facility chains is that one finds understaffing, development of avoidable pressure ulcers, and resident-on-resident physical altercations all too frequently.

answer

True

question

Ever since the Nursing Home Reform Act of 1987, nursing homes are regulatorily required to provide "highest practicable well-being care".

answer

True

question

The Eden Alternative is an example model of an attempt to change the cultural environment of a long-term care facility setting by emphasizing the use of animals, plants, communal dining centers, carpeted halls, neighborhood room clusters, etc.

answer

True

question

Although some CCRCs can offer pay as you go services, the most commonly found model is where a CCRC charges an entrance fee (which may have non-refundable or refundable terms) for someone entering independent elderly housing, and the resident will pay a monthly maintenance fee to be there. As the person ages in place on the campus, they can go into the more advanced settings on campus, and the contract will determine whether there will be a monthly fee increase or not.

answer

True

question

Most tenants in congregate elderly housing are typically competent, but in a typical nursing home over 50% of the residents are mentally incompetent.

answer

True

question

A "NORC" is a retirement community with 50% or more of elderly individuals living in a neighborhood or area that was not originally designed to be housing elderly individuals.

answer

True

question

It is totally acceptable for a certified nursing home and an assisted living facility to require an applicant's family member to pay for a resident's care out of the family member's financial resources if the resident does not have sufficient funds.

answer

False

question

If a facility is surveyed on a federal certification survey, with the scope and severity A - L grid employed, and the facility is cited for a "B" deficiency, this deficient practice means there is a "widespread" deficiency, and the operator can challenge the matter by first going to informal dispute resolution, then formal hearings, then a court of law if still is dissatisfied.

answer

True

question

A core component of most states' system of care for care of the developmentally disabled adult is the "case manager" approach wherein that person links the citizen to government assistance based on his/her needs; and, that case manager must assure the services provided meets the needs.

answer

True

question

In a nursing home, the only individual who by regulatory process that could be automatically reported to a State licensure board for substandard quality of care given one or more residents is the administrator. This factor is a major reason why the administrator, even though typically not a clinician, must develop strong auditing skills to evaluate/coordinate/ and monitor a resident's care.

answer

True

question

The nursing home administrator is not responsible for establishing institutional policies - the governing board is. The administrator is responsible for interpreting the governing board's approved policies, and developing the procedures to carry those policies out. However, if the governing board sets forth a policy contrary to governmental regulation, the administrator should resist such a policy being implemented.

answer

True

question

The most common source of payment for assisted living facility resident care nationwide is:

answer

Self-pay including family assistance

question

The assisted living facility industry is beginning to accept more frail, higher acuity residents than in past decades, and at least State regulations have been keeping up with that phenomena, such as adjusting required staffing levels appropriately.

answer

False

question

Which one is NOT food texture? pureed diet mechanical soft diet solids diabetic diet

answer

Diabetic diet

question

Level 7 of the Global Deterioration Scale reflects the worst level of cognitive-impairment.

answer

True

question

Leadership requires that someone have an "outgoing personality" trait in interpersonal relations with others.

answer

False

question

If you have a mother and father who suffered from Alzheimers, your risk decreases of personally also getting Alzheimers when compared to someone whose mother or father has never gotten Alzheimers.

answer

False

question

Although hospice and palliative medicine have old roots in medical history, both hospice and palliative medicine have recently been recognized by the American Board of Medical Specialties as a unique subspecialty.

answer

True

question

Chaplains are not a required part of the hospice medical team but will administer to patients of all spiritual beliefs, both religious and nonreligious, if a hospice chooses to offer a spiritual support program.

answer

False

question

Weight loss is not a normal part of aging.

answer

True

question

"Leadership" requires someone to be in a management position, even though "leadership" and "management" are not synonymous terms.

answer

False

question

A system of care that is responsive to the cultural needs and preferences of different populations is

answer

culturally competent

question

Paid productive F.T.E. less Paid Non-Productive F.T.E. = Paid F.T.E.

answer

False

question

The average length of stay for a hospice patient is longer in a non-profit hospice compared to for-profit hospice per Medicare data.

answer

False

question

Inequities in screening, treatment, and mortality lead to health disparities among diverse elders.

answer

True

question

9 individual employees represent the recreational activity department of your nursing home. 4 are full-time for the January 1 -December 31 period. 3 of the 4 full-timers earn $10 per hour and each received a raise to $12 an hour on July 1. The other full-timer is the department head who is hired at an annualized rate of $40,000 a year, but the position was vacant January 1 - March 31 inclusive. The part-time staff combined earned $40,000 in January 1 through December 31 inclusive. How much (closest estimate) should your labor costs be for the year for the department?

answer

$167,520

question

A hospice is required to address the grief and post-death bereavement needs of the terminally-ill person's family members as its obligation is not just solely related to the terminally-ill person .

answer

True

question

An elderly gentleman is relatively healthy, has no wounds, lives a relatively sedentary lifestyle, and has no fluid restriction issues. He weighs 180 pounds. In order to maintain his hydration status at this weight, he needs a daily intake of fluids of approximately 1,760 cc.

answer

False

question

The federal government historically has not been very aggressive in disciplining hospices that violate federal certification health and safety issues.

answer

True

question

Federal requirements extensively regulate how nursing homes are designed and managed.

answer

True

question

Mentally competent patients are less likely than dementia or Alzheimers patients to experience stressors from the physical environment.

answer

True

question

The federal government heavily regulates how assisted living facilities are designed and managed.

answer

False

question

Dementia residents who have elopement behaviors should not be given opportunities to wander anywhere in the facility, including even the hallways of their facility wing.

answer

False

question

Whether it be independent elderly housing through nursing homes, older women typically far outnumber males. In fact, over two-thirds of a typical U.S. nursing home contains female residents.

answer

True

question

Which of the following is considered unacceptable for documentation in a nursing home record? block shift charting a station nurse recording the term "neglect" A late entry identifying the date written, but not the time all of these

answer

all of these

question

Someone who loses significant unplanned weight unavoidably is based on the rationale that the facility already did proper nutritional assessment, did proper nutritional care planning, did evaluate how well the nutrition care plan was working and did receive documented justification by a physician.

answer

True

question

The purpose of documentation in the medical records are: (choose best answer) Assurance that governmental regulations are followed Communication within a discipline and with other disciplines Protection in the event of a lawsuit All of the above

answer

All of the above

question

Literature (and my lecture) suggests that the number one and number two reasons why most employees remain with a job is:

answer

interesting work and relationship with supervisor

question

"Transformational" leadership is a style of leadership that inspires workers with a shared vision of the future.

answer

True

question

Which of the following is true? Older men are more likely to have life-threatening chronic diseases than older women. Older women are less likely to experience disabling effects of multiple chronic problems related to age. Compared to poor elderly women, wealthy women tend to live alone. All of the above answers are not true.

answer

All of the above answers are not true.

question

Medicare is the primary payor to an adult day care center operation, followed by Medicaid and private pay.

answer

False

question

Literature shows that dementia residents are at no greater risk of falls than competent residents.

answer

False

question

The primary goal of palliative use of sedating medicines is to alleviate suffering, but not to hasten death.

answer

True

question

In many cases, physical restraints are used on a demented resident because of the mistaken belief they are necessary to prevent agitation, to prevent falls, to physically support the resident or to ensure safety. In fact, many times the result is the opposite.

answer

True

question

Sundowning is when a competent resident knows it is getting dark outside and forgets to turn on a light in their room so they will not accidentally fall later.

answer

False

question

More deaths under hospice care occur in an assisted living facility than in someone's own home.

answer

False

question

An adult day care center that exclusively serves the blind would be considered a social model adult day care program.

answer

False

question

Hospice is provided to John Doe in a nursing home. The nursing home is responsible for providing care to the resident, but the hospice is responsible for all hospice-related treatments for hospice-related conditions. The hospice is not responsible for care beyond the hospice-related care plan.

answer

True

question

In a hospice, two of the greatest goals are pain management and comfort care.

answer

True

question

The greatest payor for hospice care is Medicare.

answer

True

question

Within 4 hours of electing hospice care, the patient must receive an initial nursing assessment to determine the patient's immediate needs for care.

answer

False

question

Someone with initial onset of Alzheimers could possibly live over 20 years.

answer

True

question

Use of the concept "terminally ill" means that the individual is not expected, when initially certified for hospice, to live more than 6 months.

answer

True

question

Bowel monitoring records can have a relationship to both the daily meal intake records and medication administration records when auditing a resident when administratively auditing why a resident may have lost weight.

answer

True

question

In which setting is the social worker considered on "equal footing" with the physician in the management of the patient?

answer

Hospice care

question

Kubler Ross, in her landmark book on death and dying persons, described a model of 5 stages of grief that many people experience as they deal with the knowledge of approaching death. Two of these stages include bargaining and acceptance.

answer

True

question

"Wandering" is a term wherein it "appears" that a confused person moves about without rational purpose (but that movement may indeed be purposeful).

answer

True

question

Nursing home residents have a recognized right to wander within the facility and not be restrained, and due to this right, facility administration is not deficient in its performance if confused residents wander into each rooms uninvited and unobserved. It is an understood way of life in a nursing home because of so many residents being incompetent and the facility must be homelike.

answer

False

question

"Validation therapy" stresses the importance of "going with" the demented person to his/her reality or place to better understand what he or she is experiencing.

answer

True

question

A score of 28 on the Folstein Mini-Mental reflects a normal level of cognitive function whereas a score of 9 reflects cognitive problems.

answer

True

question

A standard of care in a nursing home is that everyone should be provided an alternative meal choice when eating a meal offering of less than 50%.

answer

True

question

The hospice industry, while booming, continues to be dominated by non-profit entities who operate large chains of hospices.

answer

False

question

Jackson weighs 300 pounds; is 5 feet, 7 inches tall; is well-above his ideal body weight range; has no wounds or illness. He wishes to lose 2 pounds a week. In order to determine the calories he needs to consume to get started, he first needs to determine how many daily calories he needs to maintain 300 pounds, and then subtract 500 calories from that figure.

answer

False

question

Mabel is a 5 foot, 8 inch female who weighs 170 pounds. She is within the upper limits of her ideal body weight range.

answer

False

question

The Folstein Mini-Mental test is meant to test someone's IQ.

answer

False

question

Agitated behavior in a person with any level of dementia should be viewed as a sign of communication always indicative of physical pain.

answer

False

question

Population data demonstrate increasing shifts in the proportion of ethnic seniors 65 years of age and older.

answer

True

question

On average, Type 2 diabetes is a greater problem and greater mortality rate issue per older white person when compared to a per older black person.

answer

False

question

Behavioral disroders are not a common feature of Alzheimer's disease.

answer

False

question

Although it is perhaps the most well-known to the public of the various dementias, Alzheimer's disease accounts really for only a minority of all dementia cases.

answer

False

question

"Motivation" of your employees can be viewed as a process affecting the inner needs or drives that arouse, move, energize, direct and sustain human behavior.

answer

True

question

The "halo effect" means that when appraising an employee, that employee will definitely receive a bottom-line superior rating.

answer

False

question

Essential elements of a job description include general purpose tasks to be performed related areas of responsibility standard duties all of the above

answer

all of the above

question

Job analysis is the process of collecting information about the tasks and duties of a particular job, including the general importance of each.

answer

True

question

Your 10 employed staff earn $25 per hour and each works full-time. To determine how many hours an average month they will be paid for your month-to-month budgeting purposes, you should use the following formula: 10 F.T.E. X 40 hours a week x approximately 4.3 weeks a month. After those hours have been determined, you would then multiply those hours x $25 to determine the total amount of paid labor in a typical month.

answer

True

question

The Age Discrimination in Employment Act can apply to workers age 40 to 50.

answer

True

question

The facility is going to pay its hourly workers for the year 2015 a total of 1500 paid leave days. This situation means that the facility will have approximately 5.7 to 5.8 F.T.E. associated with paid non-productive time.

answer

True

question

Ethics and the practice of making ethical decisions is based on

answer

natural law

question

The older segment of the population can generally be described as usually homogenous (alike) in most healthcare needs.

answer

False

question

Physical design strategies for a dementia unit should include checkerboard designs on the carpet or floor tiling as a best practice.

answer

False

question

"Aging in place" is a long-term care industry term used to reflect that when a person physically moves a distance from a house to an assisted living facility (nearby or miles away) and then at some future date physically moves to a nursing home (nearby or miles away), they will consistently receive excellent care.

answer

False

question

Design in long-term care follows overall a national model because of the similarity in how facilities operate.

answer

False

question

The healthcare proxy form permits a competent adult to designate a healthcare agent.

answer

True

question

Assisted living facilities are not obligated to prevent dementia resident elopements, but nursing homes are obligated to do so.

answer

False

question

The reason nasty/ rude employees keep their jobs is EXCLUSIVELY due to a failure of facility management to address behavioral culture changes needed in the work place.

answer

False

question

"Advance Directives" today is a commonly known term in the long-term care industry to deal with instructions to the facility by the resident as to where to mail facility bills (that is, to the bank vs. the family vs. the guardian vs. the resident himself/herself.

answer

False

question

Home care services from a certified home health agency for the elderly are subject only to state or local oversight, not federal oversight.

answer

False

question

A governmental survey finds serious violations in a certified nursing home equivalent to "substandard" level care. The only individual(s) automatically reported to a State licensure board for substandard services to a nursing home as a matter of regulatory process is:

answer

Administrator

question

Most people remember material through a variety of tactile, auditory or visual senses (also known as modalities). But for a demented person, in order for them to remember things best, it is more appropriate to present a physical environment throughout the day that will focus only upon one sense/ modality.

answer

False

question

Design should address the emotional impact placed upon the resident, and should be especially important for dementia residents.

answer

True

question

Your facility will employ 10 nursing assistants for the year, who total 5 F.T.E. All employees start off the year by earning $10 per hour. 3 individual full-time staff members will receive a raise to $12 per hour July 1 and one of these 3 will receive a raise of an additional $1 per hour on December 1. Which figure is the most approximately correct as to how much to budget for the year?

answer

$110,413

question

The least desirable color for unit walls in elderly housing or in an elderly healthcare institution is:

answer

purple

question

The most likely source of continuing money for a elderly occupant to afford a nursing home is which:

answer

Medicaid and the occupant's Social Security

question

One benefit of using a true merit increase program is that it inhibits an employee discussing with fellow employees how much money he/she is paid.

answer

True

question

Which of the following statements is incorrect? An elderly person's environmental design needs must account for how he/she negotiates his/her environment. Advertising and marketing are synonomous terms There are 7 levels to the Global Deterioration Scale There is no national standard of design (overall) for a long-term care facility

answer

Advertising and marketing are synonomous terms

question

As the typical person ages, distinguishing between colors becomes more difficult.

answer

True

question

Mr. Z is completely competent and diabetic (have to watch sugar intake). Mr. Z is ordered by his physician to be on a strict diabetic diet due to frequent episodes of uncontrolled blood sugars which go way up and way down throughout the day when not conforming to diet restrictions. This situation can be life-threatening. Mr. Z insists on eating candy bars he has purchased on his own, and does this often throughout the day. The facility administrator should immediately (choose one as the MOST prudent response): Discharge the resident as an emergency under the premise the facility can no longer meet the resident's needs. Enter a shared risk agreement with the resident.

answer

Enter a shared risk agreement with the resident.

question

Universal design is a resident-centered design of the environment which strives to satisfy a single design element rather than a framework encompassing multiple design changes.

answer

False

question

Camoflouged exits are a good idea on an secure dementia wing of a nursing home or assisted living.

answer

True

question

CMS stands for Centers for Medicare and Medicaid Services, and is responsible for regulating any long-term care facility that receives Medicare or Medicaid funds.

answer

True

question

"Right to work" states are more difficult for unions to become established in.

answer

True

question

The reader of a direct mail marketing letter is less likely to read the letter if it contains a "P.S." at the end.

answer

False

question

The Eden Alternative is an alternate source of design aimed at incorporating a building of at least 5 wings in the nursing home or assisted living facility, with the first wing providing care to competent occupants requiring the least amount of physical help, the second story for competent occupants who require much physical help, the third wing for onset dementia residents, fourth wing for intermediate dementia residents and fifth wing for advanced dementia residents. Such design empowers residents to participate in decision-making and a decentralized management structure.

answer

False

question

The single most valuable tool in marketing independent elderly housing or congregate elderly housing is direct mail.

answer

True

question

Dividing a market into subsets in which each of the subsets have something in common is called "market segmentation", not "relationship marketing".

answer

True

question

The majority of direct care workers are (choose one):

answer

women direct care workers who are non-white

question

In the full spectrum of long-term care housing, one of the major reasons for high labor turnover of direct care workers is a weak fringe benefit program (with the typical employer).

answer

True

question

ONE employee worked 8 hours each day of the entire Monday-Sunday week. That employee for the week = 1.0 paid productive F.T.E.

answer

False

question

The best month of responsiveness when trying to do a direct mail campaign to bring new clients into an elderly housing project is June, and you should always have some marketing funds in your annual budget.

answer

False

question

Which answer best fits why fecal/ urine odors can be a problem in some long-term care facilities. Single bucket mopping system Understaffing Carpet has lot of padding All of the above

answer

All of the above

question

In an "employment at will" setting, the employer who wishes to fire an employee is not obligated to tell an employee at the time of termination why they are parting ways. Therefore, a termination conference (if one is held) lasts also as long as you (the employer) wish to let it last.

answer

True

question

The Americans with Disabilities Act requires staff make "reasonable" accomodations for disabled persons who can otherwise perform the essential duties of the job. Which of the following could apply? Job restructuring and modified work schedules Acquisition or modification of equipment An accessible worksite All of the above

answer

All of the above

question

The fastest growing age bracket ratio-wise in the U.S. encompassing the next 3 decades overall is:

answer

Persons over age 85

question

A person in the independent elderly housing complex you manage sues your facility because a ceiling tile in the hallway fell on them, causing them to lose balance, fall, and fracture their arm. They hire an attorney and the occupant advises you she is ready to file a "tort" case for monetary damages. Her use of the term "tort" is an appropriate fit.

answer

True

question

Medical malpractice typically is viewed as a form of criminal case.

answer

False

question

In a nursing home, windows in a resident's room are relevant because: ( choose the best answer from a management perspective) Residents are entitled to receive the air immediately from an outside window Resident rooms should not have windows that can be opened by the resident or family, especially if the room has fire sprinklers, because of multiple benefits to both the facility and the resident If the air conditioning or heat goes out, it will help control temperature in an emergency Openable windows can dramatically reduce energy costs

answer

Resident rooms should not have windows that can be opened by the resident or family, especially if the room has fire sprinklers, because of multiple benefits to both the facility and the resident

question

Glossy wall and floor surfaces are preferred in elderly residential buildings because of the level of light they can produce.

answer

False

question

The capacity of an elderly person with visual problems to perceive a designed boundary between 2 adjacent surfaces is not called "scale", but is rather called "contouring".

answer

True

question

In community areas within a residential facility where elderly people may congregate (such as lobby, library, television rooms, etc.), there is greater benefit to the residents if the facility were to purchase high back, vinyl chairs with arms and shoulder wings, than regular back, cloth chairs which have arms and shoulder wings.

answer

True

question

Governmental regulations require nursing homes to be well-lighted.

answer

True

question

"Selling" tries to get the client (seniors) to want what the organization (you) have, whereas "marketing" tries to get the organization (you) to have what the client (seniors) want.

answer

True

question

Selling and marketing are typically the single most important elements to the success of developing elderly retirement housing projects, followed next in line by the building aethestics and then by location.

answer

False

question

Compensation levels are the strongest predictor of retention in a typical healthcare facility and must be viewed as a lasting motivator to retain staff.

answer

False

question

The most successful social programming efforts in elderly housing emanate from a basic structure of democratically organized tenant committees rather than managerially appointed ones.

answer

True

question

"POLST" refers to a document that is linked to an advanced directive given by a competent person.

answer

True

question

Licensed practical nurses who are providing direct resident care do not have to be paid overtime pay in a nursing home because they by federal law are considered learned professionals.

answer

False

question

You live in a "right to work" state. You are managing a facility in which the housekeeping department is unionized. You hire a new employee. That employee does not have to join the union even though the union will be representing that employee and all other housekeepers in negotiations with you.

answer

True

question

OSHA is a federal agency whose primary role is to enforce resident rights in a nursing home.

answer

False

question

The term "marketing mix" means a combination of the product or service, consideration of price, how the product or service is to be promoted, and the place or channels of distribution.

answer

True

HSA 3222 – Flashcard

Unlock all answers in this set

Haven't found what you were looking for?

Search for samples, answers to your questions and flashcards