HB 100 FINAL – Flashcards
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Interdependency between various segments of the hospitality industry means that
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each segment, to an extent, depends on another for business
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The benefits of the hub-and-spoke system include all of the following EXCEPT:
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larger-capacity planes can be used
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The airline industry, like other segments of the hospitality industry, relies on ________ markets as a source of business.
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feeder
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New money spent by tourists and then respent by hotels and restaurants in the community for goods and services is known as
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the multiplier effect
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Travel agents
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are a middle person acting as a travel counselor on behalf of airlines, cruise lines, and hotels
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Ecotourism refers to
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an emphasis on nature and native cultures
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An increase in Internet booking, advancement in technology, ticketless air travel, and an expansion of the cruise industry are all examples of
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current industry trends
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Sustainable tourism
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places a broad-based obligation on society
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One yield management technique for maximizing sales income by lowering the price of seats according to expected demand is
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capacity control
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Cultural tourism or World Heritage sites are often designated by
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United Nations Educational, Scientific, and Cultural OrganizationRecreation is defined as:
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Recreation is defined as:
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refreshment of strength and spirit
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There is a direct relationship between recreation and:
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wellness
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In 1916, which of the following organizations was founded to conserve park resources and to provide for their use by the public?
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National Park Service
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The first metropolitan park system was established in:
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Boston in 1892
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The most visited U.S. National Park is:
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Great Smokey Mountains
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Typical theme parks are Opryland and Disneyland, areas set aside just for:
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fun, rides, and recreation for families
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Which parks create the atmosphere of another place and time?
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Theme parks
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Places where members gather for social, recreational, professional, or fraternal reasons are called:
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private clubs
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Which of the following is the primary difference between club management and hotel management?
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Club members feel more ownership of the property than hotel guests.
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The Senior Olympics would be an example of:
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recreation for special populations
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The "house" sets the odds on casino games to ensure a profit over a period of time. This is the:
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house edge
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The total amount wagered in gambling is called:
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the handle
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Offering free goods and services to casino patrons in return for their business is called:
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comps
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Casinos track patron play (gambling) through the use of:
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loyalty programs
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A horse track that also has slot machines:
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racino
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The fastest growing sector of casino gaming in the world is:
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Asia
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Stand-alone casinos are usually small and are often called:
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slot parlors
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The Supreme Court allowed Indian reservation gambling in 1987 with the _______ decision.
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Cabazon
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In a Las Vegas style casino resort the main difference between the blackjack tables and the poker tables is:
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In poker the players bet against each other and the house keeps a portion of each pot
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What are the five initial career tracks in the gaming industry?
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Entertainment operations, Retail operations, Casino operations, Food & Beverage operations and Hotel operations
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What is the primary outcome of the responsibilities of a convention and visitors bureau?
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Generate and increase revenues of a city
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A service organization within the visitor industry that offers a host of programs and services to meet clients' needs is a:
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Destination Management Company
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Attendee registration, exhibit space rentals, and sponsorship are all sources of:
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revenue
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The combination of a meeting and an exposition is called a:
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convention
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A person who contracts out services to (or work for) associations and corporations and plans meetings down to the last detail is a:
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meeting planner
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Individuals responsible for providing all of the services needed to run the facilities for a trade show are known as:
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service contractors
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A lecture and a dialogue that allow participants to share experiences in a particular field is known as a:
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seminar
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Large facilities where meetings and expositions are held, usually in city centers, are called:
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convention centers
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Before a meeting planner can start planning a meeting, a _____________ is done to determine the purpose and desired outcome of a meeting.
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needs analysis
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The payment exchanged for the promise(s) stated in a contract is called the:
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Consideration
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According to the Event Solutions Black Book, what is the most popular site for holding events?
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Hotel/resort
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Which type of event would include annual meeting, sales meeting, workshop, training meeting, or awards ceremony?
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Corporate event
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Which type of event would usually be based on a theme, have a very limited budget, and provide a great return for the group having the event?
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Charity or fundraising event
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Opening ceremonies, halftime, and postgame shows would be part of what kind of special event?
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Sporting event
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Which of the following event management skills would be characterized by the process by which a meeting planner and supplier reach an agreement on the terms and conditions that will govern their relationship?
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Negotiating skills
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Which of the event management skills aids in completing projects on time and within budget, where parts of an event can be managed as separate components?
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Project management skills
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A special event consultant
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should have climbed the "experience ladder"
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An event such as the Olympics requires _________ to provide money or in-kind contributions and receive recognition in return.
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sponsors
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________________ provide(s) training, certification, networking, and assistance with business plans and other consulting services for their members.
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Professional associations
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________________ refers to the implementation of practices and procedures that will help conserve both the natural environment and the special event space.
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Sustainable event tourism
