Fundamentals of Management D2L Quiz 1 – Flashcards
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The nature of management is to control and dictate others in an organization.
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False
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In today's turbulent and hypercompetitive global environment, managers must help their companies innovate more than ever.
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True
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Despite the need for companies to control costs in today's economy, innovation has become the new imperative.
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True
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Leading is the use of influence to motivate employees to achieve organizational goals.
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True
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All managers have to pay attention to costs and according to research, the best way to improve organizational effectiveness is by severe cost cutting.
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False
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Only the top managers in organizations need conceptual skills since it involves planning.
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False
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One of the biggest mistakes during turbulent times is managers' failure to comprehend and adapt to the rapid pace of change in the world around them.
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True
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Manager least enjoy activities such as controlling subordinates and managing time pressures.
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True
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A manager forwards information to other organization members in the disseminator role.
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True
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The disturbance handler role involves the initiation of change, thinking about the future and how to get there.
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False
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Not-for-profit organizations, such as The Red Cross and the Girl Scouts, represent a major application of management talent.
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True
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_____ has become the new imperative, despite the need for companies to control costs in today's economy.
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Innovation
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Which of the following is a function of management?
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Planning
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When Terry Doyle of CommuniCom, Inc. created smaller, more independent maintenance units, he was performing the function of _____.
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Organizing
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_____ is the management function concerned with monitoring employees' activities, keeping the organization on track toward its goals, and making corrections as needed.
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Controlling
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Jessica was recently praised by her supervisor for displaying superior customer service during an encounter with a problem customer. This is an example of organizational:
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Effectiveness.
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One of the things managers enjoy doing the most is:
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Leading others.
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The president of Pepsi Company is the keynote speaker at a retirement dinner for a long time bottler. This is an example of which of the following roles?
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Figurehead role
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Maintaining information links are the activities consistent with the _____ role.
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Liaison
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Managers, in today's work environment, rely less on _____ and more on _____ leadership.
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autocratic; empowering