Final Chapter 10 – Flashcards
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Workers in which of the following countries probably experience the least amount of job expansion, on average?
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United States
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Which of the following best describes mutual commitment in an organization?
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both management and the employees are committed to the same objective
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Mutual trust is
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reflected in reasonable, documented employment policies, honestly and equitably implemented to the satisfaction of both management and the employees
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The objective of a human resource strategy is to
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manage labor and design jobs so people are effectively and efficiently utilized
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The two most basic policies associated with employment stability are
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follow demand exactly and hold employment constant
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Four of the components of job design are
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job specialization, job expansion, psychological components, and self-directed teams
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Job rotation is an example of
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job enlargement
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The behavioral approach to job design that involves giving the worker a larger portion of the total task is
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job enlargement
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When a worker has a say in the work methods that he/she wishes to utilize, his/her job is characterized by
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autonomy
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Which of the following terms implies an increase in responsibility and control?
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job enrichment
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Which of the following statements describes job rotation?
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The operator is allowed to move, for example, from one type of CNC machine to the other.
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The difference between job enrichment and job enlargement is that
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enriched jobs involve VERTICAL expansion, while enlarged jobs involve HORIZONTAL expansion
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A job characterized by _______ allows a worker to use his/her dexterity, physical strength, and skills to do his/her work.
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skill variety
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When a worker obtains clear and timely information about his/her performance, his/her job is characterized by
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feedback
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Which of the following is not a limitation of job expansion?
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All of the above are limitations of job expansion. (higher capital costs, higher wage rates, smaller labor pool, higher training costs)
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Management and labor share the labor cost reductions in which of these compensation schemes?
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Scanlon plan
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Which of the following statements regarding incentive systems is false?
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The Scanlon plan is based on team productivity.
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Ergonomics is not concerned with
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adequate compensation schemes
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One of the elements of ergonomics is
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designing tools and machines that facilitate human work
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Managers should seek to control such work environment factors as
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all of the above. (illumination, noise and vibration, temperature, air quality)
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Which of the following is not an analytical target of methods analysis?
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movement of capital
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Methods analysis focuses on
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issues such as the movement of individuals or materials
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Which of the following is used by methods analysis in analyzing body movement at the workstation level?
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operations chart
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"Designed to show economy of motion by pointing out waste motion and idle time" describes
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an operations chart
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In a large aerospace company, it has been discovered that some insulators have been damaged. A methods specialist is sent out to follow the insulators through the production and storage processes and to try to find out where in the process they are damaged. The specialist should use
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flow diagrams
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Methods analysis employs which of the following charts in its analysis of the movement of workers and materials?
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flow diagram
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Flow diagrams are used to analyze
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movement of people and materials
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Activity charts help analyze
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utilization of an operator and machine
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"Schematic used to investigate movement of people or material" describes a(n)
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flow diagram
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The visual workplace includes
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all of the above (painted symbols, labeling of parts, kanbans, color-coded lights)
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Shadow boards and foot printing are elements of
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the visual workplace
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The visual workplace
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all of the above (uses low-cost visual devices, effective means of rapid communication, helps with "big picture", eliminates non-value added)
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Ethical work environment decisions by managers may be guided by
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all of the above (state agencies, trade associations, insurers, employees)
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Which of the following is an ergonomics issue with ethical implications?
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a noisy workplace
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Which of the following is not a work environment issue with ethical implications?
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All of the above have ethical implications. (Hazardous Materials, Equal Opportunity, Equal Pay for Equal Work, Danger on the Job)
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Labor standards are defined as the
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amount of time required to perform a job or part of a job
