EoBC Mulitple Choice Theory Mod 170 week 2 – Flashcards

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question
Which of the following subject lines for an email or memo would most effective?
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Task Force Meeting March 18
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What is the best advice to follow when using texting or instant messaging (IM) in the workplace?
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Check with your supervisor to learn about your organization's messaging policies.
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Businesses use wikis to
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Facilitate feedback from employees before and after messaging.
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Ellen wants to create a blog for her business. What is the vest advice for her to follow?
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Craft a catchy but concise title such as Five Ways to Ace an interview.
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Which of the following statements about social networking in the workplace is most accurate?
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Business professionals should always think twice before posting anything on social networking sites.
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A business letter is
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Necessary when the situation is formal and sensitive
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Thomas Schatz has five questions to ask his reader in a routine information-request message. What is the best way to present these questions?
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In a bulleted or numbered list in the body of his message.
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Which of the following openings is most appropriate for a straightforward claim letter?
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Please replace this damaged 18-inch sterling herringbone chain received as part of Order No. 246-21
question
All of the following are goals of an adjusted message except to
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demonstrate why your company is superior.
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