ENT 3315 Ch 20 – Flashcards
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1. When recruiting outstanding prospects for managerial and professional positions, what must small firms do?
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a. Identify their distinctive advantages
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2. T or F? There are not many good reasons to work for an entrepreneurial business.
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a. False, there are many good reasons
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3. The most compelling entrepreneurial businesses to work for are those that are led by individual or teams with a _________________ ?
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a. Compelling vision of a desirable and attainable future
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4. Why is it beneficial for entrepreneurial companies to allow new managers work more closely with the CEO?
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a. It can lead to quicker action
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Employee Referrals:
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Recommendations of suitable candidates form good employees may provide excellent prospects. *Many small business owners say that this source accounts for more new hires than any other* A few employers go so far as to offer financial rewards for employee referrals that result in the hiring of new employees
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T of F: Ordinarily, employees will hesitate to recommend applicants unless they believe in their ability to do the job?
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T
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5. What is the benefit that small firms have over large firms in relation to employee structure in professional managerial, and technical personnel?
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a. Greater job variety and freedom
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6. What is the balance of the workforce shifting rapidly to?
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a. Workforce diversity
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8. What is the challenge for human resources in regard to workforce diversity?
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a. They must adapt to a more diverse pool of potential employees
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9. Why is it becoming increasingly difficult to obtain more than the basic facts about a person's background from previous employers?
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a. Because of the potential for lawsuits brought by disappointed applicants
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in general, a prospective employer cannot seek information about..?
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sex, race, religion, color, national origin, age, or disabilities
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Technical competence is as necessary in small firms as it is in large businesses, but what 2 traits may be even more important?
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Versatility & Flexibility
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10. T or F? Third parties are often reluctant to divulge negative information, which limits the practical usefulness of reference checking.
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a. True
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11. What are some appropriate questions to ask when checking references and background information?
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a. Employment dates b. Employment duties c. Strengths d. Weaknesses e. If the individual is eligible for rehire
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What is the main caution on background checks?
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a. Keep in mind that if a prospective employer requests a credit report to establish an applicant's employment eligibility, the Fair Credit Reporting Act requires that the applicant be notified in writing.
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13. What do experts suggest you require of the prospective employee before conducting a background check?
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a. Have the applicant sign a written consent before you conduct the check.
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14. T or F? It is legal to decide against hiring a candidate based on his or her refusal to sign a background check consent form.
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a. True
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15. To be useful, tests used to test the applicant must meet the criteria of ____ and ___.
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a. Validity and reliability
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A few final cautions about background checks are in order:
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keep in mind that if a prospective employer requests a credit report to establish an applicant's employment eligibility, the Fair Credit Reporting Act requires that the applicant be notified in writing that such a report is being requested.
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16. What does it mean when a test is valid?
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a. Its results must correspond well with job performance, thus, applicants with the best test scores are considered the best employees
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17. What does it mean to be reliable?
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a. It must provide consistent results when used at different times or by various individuals
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18. How are manufacturing employees oftentimes compensated?
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a. They are paid according to the number of units they produce, or piecework.
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19. What does Employee Benefits include?
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a. Payments by the employer to Social Security b. Payments for vacation time c. Payments for holidays d. Payments for health insurance e. Payments for retirement compensation
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20. T or F? Employee benefits are expensive, and cost many firms equal to 31% of salary and wage payments.
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a. True
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21. What does the Civil Rights Act of 1964 do?
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a. It applies to any employers of 15 or more b. Does not extend protection to the aged and handicapped, c. most far-reaching statutes d. prohibits discrimination on the basis of race, color, sex, religion, or national origin
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22. What does the Occupational Safety and Health Act of 1970 protect?
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employees' health and safety are protected applied to business firms of any size involved in interstate commerce
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23. What does the Fair Labor Standards Act (FLSA) protect?
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compensation of employees is regulated by minimum wage and overtime provisions. It applies to employers involved in interstate commerce and having two or more employees time and a half pay for nonsupervisory employees who work more than 40 hours a week
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24. What does the Family and Medical Act of 1993 do?
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a. Requires firms with 50 or more employees, 12 weeks of unpaid leave for childbirth, the adoption of a child, or other family needs.
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25. What criteria must the employee meet to get the benefits of the Family Medical Act?
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a. The employer must have been employed by the firm for 12 months and have worked at least 1,250 hour
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26. What must the employer do for the employee if they are going to take advantage of the Family Medical Act?
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a. the employer must continue health care coverage during the leave time and guarantee that the employee can return to the same job or one that is comparable.
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Formalizing Employer-Employee Relationships
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Growth, then, produces pressure to formalize personnel policies and procedures. Determining how much formality to introduce and how soon involves judgement
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27. What conditions favor the appointment of a human resource manager in a small business?
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a. There are a substantial number of employees (100 or more) b. Employees are represented by a union c. The labor turnover rate is high d. The need for skilled or professional personnel creates problems in recruitment or selections e. Supervision or operative employees require considerable training f. Employee morale is unsatisfactory g. Competition for personnel is keen
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7. Why is workforce diversity becoming greater?
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a. Because of the increased participation of racial minorities b. Because of the higher proportions of women and older workers entering the labor force.
