question

____ is one of the most obvious aspects of public speaking, and it shapes your listeners' first impressions of your skills as a speaker.

answer

Your delivery

question

The speaker gestured dramatically and darted to and fro on the stage, his voice sometimes soft but more often loud, sometimes a deep baritone and at other times a high-pitched squeal. In light of the transactional model of communication, how should we evaluate his delivery?

answer

It may distract from his content; it's ethically questionable and may backfire.

question

Establishing eye contact with listeners is usually a good idea, but here is a helpful guideline to follow:

answer

You need to know the cultural norms for establishing eye contact before choosing the best strategy.

question

In the U.S. culture, ____ make(s) a speaker come across as more truthful, candid, open, and trustworthy.

answer

eye contact

question

Of all the principles of effective delivery, _______ is among the most important.

answer

maintaining good eye contact with your listeners

question

Studies reveal that when what we say and how we say it contradict each other, listeners will place more faith in our ______.

answer

nonverbal actions

question

For the most part, basic gestures and movements by a speaker should ____.

answer

occur spontaneously as the speaker interacts with the audience

question

If you, as a speaker, are concerned about whether your audience can hear you or whether you are too loud, you should _____.

answer

ask your listeners whether they can hear you and if the volume is comfortable

question

How quickly you should speak will largely depend on ______.

answer

your audience's ability to process the information

question

When it comes to the rate with which a speaker speaks, one should ______.

answer

vary the rate as a way to emphasize ideas and bolster comprehension

question

Careless ____, such as saying "swatta thought" for "that's what I thought," can interfere with the meaning of a message.

answer

articulation

question

In our culture, today's speaker needs to develop ____, which is a willingness to recognize that there are many different ways of giving a good speech and an ability to discover a "better" way whenever a situation seems to demand it.

answer

flexibility

question

At what point should a speaker practice his or her speech?

answer

Over a period of time, prior to the event, practicing several times to be thorough.

question

The ____ style of delivery is appropriate in most public speaking situations and, although carefully prepared, allows flexibility to adapt to changing circumstances.

answer

extemporaneous

question

Kallee is one of four speakers at a town-hall meeting and is the third to speak. During her remarks she acknowledges and builds upon what the previous speakers have said. How should we evaluate her use of their remarks within her own presentation?

answer

We should view her as attentive and committed to dialogue.

question

Maria carefully prepared and practiced her speech. To assist her delivery, Maria devised an abbreviated outline, consisting of select words and phrases she took from her full-sentence outline. This type of delivery style is ____.

answer

extemporaneous.

question

This type of outline keeps you on track as a speaker and reminds you of your main ideas, but it does not provide so much information that you are tempted to use it as a crutch.

answer

Keyword outline

question

When delivering an extemporaneous speech, you should speak from ____.

answer

a keyword outline

question

The outline you use during an extemporaneous presentation should ____.

answer

be used to jog your memory and keep you on track

question

At the next staff meeting you must present a detailed, twenty-minute report on the market gains made by your company during the last three months. Stockholders will be present at the meeting, so it is important that you are conversational; Level: easy) to understand, and able to respond to your listeners' questions during the speech. What type of delivery style would best promote this degree of preparation and flexibility?

answer

extemporaneous

question

At the next City Council meeting, you are scheduled to present a detailed proposal for adding bike lanes to a major thoroughfare that soon will be expanded and resurfaced. It is important that you are conversational; Level: easy) to understand, and able to respond to the mayor and other council members' questions. What type of delivery would best promote this degree of preparation and flexibility?

answer

extemporaneous

question

Jan, a licensed dermatologist, is on her way to a care-plan meeting with a medical team. While en route to the meeting, the head of the team phones to request that she brief them on a particular disease. With only minutes to prepare, while walking down the hall and a flight of stairs to the meeting room, Jan jots out a few notes on the outside of file folder, quickly organizing her remarks to discuss symptoms, progression, and treatments. Her briefing goes well. Jan has successfully presented a(n) ____ speech.

answer

impromptu

question

Glen is interviewing for a job. The person in charge of the interview informs him during lunch that the interview will now also include a formal presentation which should bring his resume to life. With only minutes to prepare after lunch, Glen finds a quiet place where he can collect his thoughts and jots out a few notes on the outside of file folder. He quickly organizes his remarks to discuss his training, his research, and his contributions to the profession. His presentation goes well. Glen has successfully presented a(n) ____ speech.

answer

impromptu

question

While attending a conference in Seattle, Kim is asked to make a short speech about life in her hometown-a small town in Texas. She agrees and, with time enough to only sketch out a rough outline, she talks about its physical geography, general employment, recreational opportunities, and educational opportunities. Kim has successfully presented a(n) ____ speech.

answer

impromptu

question

You are attending an important business meeting of a key organization you belong to. Although no one has said anything to you, you imagine that you will be asked to make a few comments concerning a forthcoming conference you are hosting. What should you do as you anticipate this impromptu speaking situation?

answer

Give some thought to what you might want to say and make a few well organized notes, keeping it brief

question

Impromptu speaking is good practice for extemporaneous speaking. Why?

answer

Impromptu speaking offers good practice for improving delivery skills

question

Which of these speakers would do best to use a manuscript?

answer

Andy, President of the Student Government Association, who will deliver a statement to your school's Board of Trustees

question

This type of speaking allows the speaker to exercise considerable control over language, timing, and more.

answer

Manuscript

question

This type of presentation is most useful when accurate wording is important or time constraints are severe.

answer

Manuscript

question

Of all the speaking occasions discussed in the text, these are the only ones the authors suggest that you might want to deliver from memory.

answer

A toast at a wedding or a tribute to a close friend or colleague

question

Jamie is giving a speech from memory, and she realizes that she has begun to use different words than she had planned. What advice would you offer Jamie?

answer

Just continue speaking, focusing on the point you wish to make and not worrying too much about the exact words.

question

According to the guidelines for delivering a memorized speech, which of the following is central to memorization?

answer

Focusing on the ideas you're communicating

question

These are best viewed as an opportunity to interact with an audience and listen to their concerns, clarify and build on earlier remarks you have made during a presentation, and continue to establish rapport with listeners.

answer

Question-and-answer sessions

question

During question-and-answer periods you, as a speaker, should _____.

answer

provide nonverbal cues to a questioner, such as nodding to indicate understanding

question

Keith has just finished his speech, and he is responding to questions. One listener poses a question that baffles Keith. What should he do?

answer

Admit that he doesn't know, but say that he will look into it and get in touch with the listener.

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