question

Our networked society has raised a number of ____ concerns.

answer

privacy

question

New security risks are revealed all the time. For instance, it was recently discovered that data from some unencrypted smart meters can be accessed from nearly ____ away, enabling would-be burglars to monitor homes to see if they are occupied based on electricity usage within the homes.

answer

1,000 feet

question

Although many of us may prefer not to think about it, ____—the complete malfunction of a computer system—and other types of computer-related disasters do happen.

answer

system failure

question

To facilitate using a computer lock, nearly all computers today come with a ____—a small opening built into the system unit case designed for computer locks.

answer

security slot

question

____ can be used to secure portable computers, external hard drives, and other portable pieces of hardware to a table or other object.

answer

Cable locks

question

____ systems encrypt everything stored on the drive (the operating system, application programs, data, temporary files, and so forth) automatically without any user interaction.

answer

FDE

question

The data on the ____ USB flash drive shown in the accompanying figure cannot be accessed until the user enters the appropriate PIN.

answer

encrypted

question

Some software tools are not designed to prevent hardware from being stolen; instead, they are designed to aid in its ____.

answer

recovery

question

____ devices are designed to withstand much more physical abuse than conventional devices.

answer

ruggedized

question

Laptop ____ protect portable computers from scratches and other damage when they are carried in a conventional briefcase or bag.

answer

pads

question

____ are designed to withstand falls from three feet or more onto concrete, extreme temperature ranges, wet conditions, and use while being bounced around over rough terrain in a vehicle.

answer

ruggedized

question

Users who want their desktop computers to remain powered up when the electricity goes off should use a(n) ____, as shown in the accompanying figure.

answer

UPS

question

____ are small programs that take care of software-specific problems, or bugs, such as security holes.

answer

patches

question

To supplement backup procedures, businesses and other organizations should have a(n) ____.

answer

disaster recovery plan

question

Creating a ____ means making a duplicate copy of important files so that when a problem occurs, you can restore those files using the copy.

answer

backup

question

A(n) ____ is an alternate location equipped with the computers, cabling, desks, and other equipment necessary to keep a business's operations going.

answer

hot site

question

To prevent the counterfeiting of U.S. currency, the Treasury Department releases new currency designs every ____.

answer

7-10 years

question

The term ____ refers to the rights of individuals and companies to control how information about them is collected and used.

answer

information privacy

question

____ are used for marketing purposes, such as sending advertisements that fit each individual's interests or trying to sign people up over the phone for some type of service.

answer

Marketing databases

question

A marketing activity that can be considered a privacy risk is ____.

answer

electronic profiling

question

Collecting in-depth information about an individual is known as ____.

answer

electronic profiling

question

Most businesses and Web sites that collect personal information have a(n) ____ that discloses how the personal information you provide will be used.

answer

privacy policy

question

When spam is sent via IM it is called ____.

answer

spim

question

For online shopping, signing up for free offers, discussion groups, product registration, and other activities that typically lead to junk e-mail, use a disposable or ____.

answer

throw-away email address

question

One common way to deal with spam that makes it to your computer is to use a(n) ____.

answer

email filter

question

By ____, you instruct companies you do business with that they cannot share your personal data with third parties.

answer

opting out

question

To ____ means to request that you be included in marketing activities or that your information be shared with other companies.

answer

opt. in

question

____ is used specifically for the purpose of recording keystrokes or otherwise monitoring someone's computer activity.

answer

Computer monitoring software

question

____ is the use of video cameras to monitor activities of individuals, such as employees or individuals in public locations, for work-related or crime-prevention purposes.

answer

video surveillance

question

____ cameras are increasingly being installed in schools in the United States and other countries to enable administrators to monitor both teacher and student activities.

answer

Video surveillance

question

____ refers to companies recording or observing the actions of employees while on the job.

answer

Employee monitoring

question

For monitoring the physical locations of employees, video cameras can be used, but another possibility is the use of ____.

answer

video cards

question

____ refers to the ability of one computing device (a desktop computer, portable computer, or smartphone, for example) on a network (such as the Internet or a mobile phone network) to identify another device on the same network and determine its status.

answer

Presence technology

question

____ programs can be used to detect and remove some types of illegal computer monitoring and spyware software.

answer

Antispyware software

question

The ____ implements regulations for unsolicited e-mail messages and lays the groundwork for a federal Do Not E-Mail Registry.

answer

CAN-SPAM act

question

Both manufacturers and online retailers—often called _____ —can sell directly to customers via their Web sites.

answer

e-tailers (or e-retailers)

question

Banner ad _____ facilitate displaying banner ads for your site on other Web sites, in return for you displaying other banner ads on your site.

answer

exchanges

question

Many _____ are available to gather prices, shipping, and delivery information from multiple sites for a particular product and summarize the results to help locate the best buys from potential vendors.

answer

shopping bots (used by comparison shopping Web sites)

question

A(n) _____ exchange site is designed to help match organizations with goods or services to sell with potential buyers who desire those resources.

answer

market

question

_____ is the process of making changes to Web pages, as needed, to increase their visibility in search site results.

answer

Search engine optimization

question

An important promotional strategy is regularly _____ your site with new content.

answer

updating

question

Each time an online credit card transaction is made, the bank obtains the money from the issuing credit card company and transfers it to the _____.

answer

merchant account

question

Widely-used _____ services that an e-commerce Web site might include are online order tracking, online versions of product instruction manuals, and customer service via e-mail or live chat. These are used to support customers and increase their satisfaction and loyalty.

answer

eCRM (electronic customer relationship management)

question

Dynamic multimedia ads are also called _____ ads.

answer

rich media

question

A market exchange site is sometimes referred to as a(n) _____.

answer

e-marketplace

question

Instead of selling an actual physical or electronic product to customers, _____ sites sell access to online services.

answer

subscription

question

The _____ model includes any type of e-commerce transaction taking place between two businesses.

answer

B2B (business-to-business)

question

_____ credit cards are credit cards that are preloaded with a specific amount of money, which becomes the total liability of the card.

answer

Prepaid

question

Many businesses have both brick-and-mortar stores and an online store. These businesses are sometimes referred to as _____ stores.

answer

click-and-mortar (or bricks-and-clicks)

question

_____ sites facilitate the exchange of financial items (such as stocks, bonds, futures, and options) between buyers and sellers.

answer

Financial brokerage

question

Secure Web sites use _____ to safely transfer sensitive data over the Internet.

answer

encryption

question

Explain the consumer-to-consumer (C2C) e-commerce business model.

answer

The consumer-to-consumer (C2C)—sometimes referred to as the person-to-person (P2P)—model involves individuals selling directly to other individuals. Typically, C2C transactions are carried out via intermediary Web sites set up to facilitate this, such as online auction sites like eBay and online classified ad sites like Craigslist. In fact, with millions of products up for auction at any time, eBay is one of the largest C2C e-commerce sites today.

question

What are electronic gift certificates, gift cards, and coupons?

answer

Digital gift certificates and gift cards are convenient methods of allowing a gift recipient to select the items he or she wantstobuyatanonlinestore.Theyworksimilarlytoconventionalgiftcertificatesandgiftcardsbuta serial number or other identifying number is entered during the checkout process to verify the certificate or card. Some gift certificates and gift cards that are redeemed electronically are purchased in physical form; others are entirely electronic. Digital coupons consist of codes—typically called coupon codes—that are entered into the appropriate box on a checkout page in order to deduct the coupon amount from a purchase total.Manysitesspecializein gatheringandsummarizingcouponcodesforavarietyofonlinemerchants.Ifan invalidcouponcodeisenteredor ifacouponcodehasexpired,thecoupondiscountwillnotbeapplied.

question

What is storefront software?

answer

Storefront software is a type of software that can be used to create an online store. Storefront software varies widely in capabilities and some programs have multiple versions available in order to create different types of e- commerce businesses. For instance, some programs are most appropriate for a small business owner who wants to begin selling a limited number of products online; others are designed for large businesses that require real-time inventory capabilities, multiple pricing structures, the ability for salespeople to place orders from the field, and other more complex features. Virtually all storefront software programs support credit card sales and secure checkout pages; some have wizards and other tools to help create the storefront quickly and easily.

question

Discuss click fraud.

answer

Click fraud occurs when sponsored links-such as on a search site results page-are clicked when there is no interest in the product or service associated with the sponsored link. The links can be clicked by a person or by an automated clicking program (sometimes referred to as a clickbot and often performed by botnets). The motive for click fraud is usually financial. For instance, although viewed as unethical in the business world, a company might click on a competitor's sponsored links in order to deplete that company's advertising budget. In addition,some companiesorindividualscreateWebpagesconsistingprimarilyofsponsoredlinks(usually sponsoredlinksfrom Google,Yahoo!,orothersearchsitesthatareplacedonothersitesviaadnetworks)for the purpose of click fraud. Web sites hosting a sponsored link get a fee each time the link on that page is clicked,sothesecompaniesor individualsmanuallyorautomatically(viasoftwareorbotnets)clicktheadson their sites to fraudulently generate revenue. In fact, the independent click fraud monitoring and reporting service Click Forensics estimates that more than 60% of all ad traffic coming from these types of sites is fraudulent.

question

Discuss how costs are reduced for businesses using e-commerce.

answer

Many of the cost reductions result from the need for smaller facilities and fewer staff. In particular, stores with only an online (not a physical) presence experience lower costs because they do not have the expenses associated with maintaining a physical storefront, like conventional brick-and-mortar stores do. Even though a dot-com store may need a company headquarters and possibly one or more inventory warehouses, these types of facilities are much less expensive to operate than a retail store that may need to have a physical presence in multiple prime locations in order to reach potential customers. Other potential areas of cost reductions associated with e- commerce include the ability to sell directly to customers (and, therefore, save the cost associated with using retailersorother middlemen),usingelectronicmarketingresources(suchase-mailpromotionsandWebsite ads) instead of printed materials to save on marketing and advertising costs, and increased accuracy in order processing and pricing.

question

Web sites such Amazon.com, Walmart.com, Overstock.com, and BestBuy.com are examples of _____ sites. a. B2B b. B2C c. B2G d. C2C

answer

b (B2C)

question

In order to accept credit cards, a business typically opens an e-commerce merchant account, also called a(n) _____. a. Internet merchant account b. Net merchant account c. Internet business account d. Web card account

answer

a (Internet merchant account)

question

The collection of hardware, software, people, policies, and strategies used to perform and support e-commerce is referred to as a(n) _____. a. Net-commerce system b. Internet B-platform c. e-commerce system d. EB-platform

answer

c (e-commerce system)

question

The C2C model is also known as the _____ model. a. B2B b. P2P c. B2G d. B2C

answer

b (P2P)

question

_____ bring buyers and sellers together to facilitate transactions between the two parties. a. M-Brokers b. E-tailers c. Shop carts d. Brokerage sites

answer

d (brokerage sites)

question

With the _____, businesses sell goods or services to individual consumers. a. business-to-consumer (B2C) model b. business-to-government (B2G) model c. business-to-business (B2B) model d. consumer-to-consumer (C2C) model

answer

a (B2C)

question

_____ seals are issued by the Certificate Authority issuing the site's SSL or EV SSL certificate and are designed to remind shoppers that the site is protected by that certificate. a. Privacy b. Protection c. Warranty d. Security

answer

d (security)

question

John operates an online store, which he uses to sell homemade T-shirts and other articles of clothing. He wants to reduce some of his day-to-day burden of inventory management and shipping. He should look into a(n) _____. a. order-fulfillment company b. electronic storefront c. brick-and-mortar store d. smart card

answer

a (order-fulfillment company)

question

_____ is an online payment service that allows individuals to transfer money easily from their online payment account to someone else's. a. SimpleTech b. PayPal c. Wal-Mart d. eBay

answer

b (PayPal)

question

The goal of _____ is for your Web site to be listed as close as possible to the top of the search result hits that are displayed when an individual performs a Web search using keywords related to your site or business. a. VOD b. SEO c. OTP d. URLP

answer

b (SEO)

question

Although B2C was initially expected to be the most prominent type of e-commerce business model, revenues from the _____ model are now expected to far surpass the B2C marketplace. a. C2C b. B2G c. B2B d. B2E

answer

c (B2B)

question

_____ businesses sell products and services to local, state, and federal government buyers. a. B2B b. C2C c. B2C d. B2G

answer

d (B2G)

question

John operates an online store, which he uses to sell homemade T-shirts and other articles of clothing. He recently received a contract to print T-shirts for the US Department of Justice. This is an example of a _____ transaction. a. B2C b. B2B c. B2G d. C2C

answer

c (B2G)

question

_____ store checkout information in the customer's account for use with purchases on that site only. a. Site-specific smart cards b. Site-specific electronic check accounts c. Site-specific online payment accounts d. Site-specific digital wallets

answer

d (site-specific digital wallets)

question

Companies that follow the _____ do not sell goods or services directly to others, but instead bring buyers and sellers together within a specific industry or business process. a. business-to-government (B2G) model b. person-to-person (P2P) model c. business-to-business (B2B) model d. intermediary hub model

answer

d (intermediary hub model)

question

To reassure customers, all e-commerce sites should develop and display a _____ policy stating how collected customer information will be used. a. business model b. customer c. privacy d. database

answer

c (privacy)

question

Comparison shopping Web sites are sometimes called _____. a. shopping bots b. shopping bags c. shopping carts d. e-shopping

answer

a (shopping bots)

question

Perhaps the biggest disadvantage of e-commerce from a customer standpoint is the _____. a. inability to return items b. difficulty of using credit cards c. risk of fraud d. inability to see merchandise

answer

c (risk of fraud)

question

Many e-commerce sites require shoppers to enter the _____ printed on the back of the credit card to prove they have possession of the card. a. Virtual Credit card number b. Card Verification Code (CVC) c. OTP code d. eWallet code

answer

b (CVC)

question

For businesses that already have an existing Web site and just need to add ordering capabilities and checkout procedures to that site, _____ can be used. a. e-order software b. shopping robot software c. shopping cart software d. online order software

answer

c (shopping cart software)

question

Sharon is a photographer who works for various wildlife magazines. In order to save money, she buys used digital photography equipment from the Internet. Recently, Sharon won a contract to photograph exhibits at the National Zoo. However, the magazine that commissioned these photos is located in a different state. Sharon can use a _____ to authenticate the validity of any contracts she signs electronically. a. digital certificate b. banner ad c. digital wallet d. permission-based ad

answer

a (digital certificate)

question

_____ is the process of building the Web site, including developing all of the components to be used on the Web site, creating the actual Web pages, testing the site, and publishing the site. a. Web site planning b. Web site design c. Web site deployment d. Web site development

answer

d (web site development)

question

Common _____ activities include providing online order status information, links for tracking delivery shipments, a. C2C c. eCMS downloadable product manuals, and online technical support, such as via e-mail or live chat. b. eCRM d. CBT

answer

b (eCRM)

question

John operates an online store, which he uses to sell homemade T-shirts and other articles of clothing. Some of John's customers want to buy Christmas presents for their friends, but are unsure of what to select. John should encourage these customers to purchase _____ that the recipients can redeem at a later date. a. digital wallets b. digital gift certificates c. smart cards d. electronic storefronts

answer

b (digital gift certificates)

question

One of the most recognized privacy seals is the _____ trustmark. a. PayPal b. TRUSTe c. SimpleTech d. Peer Impact

answer

b (TRUSTe)

question

Instead of selling an actual physical or electronic product to customers, _____ sell access to online services. a. subscription sites b. video-on-disk sites c. online auction sites d. B2G sites

answer

a (subscription sites)

question

____ tags are used by many (but not all) search engines to classify the Web page when it is added to a search database. a. Page b. Search c. Site d. Meta

answer

d (Meta)

question

Because of the low overhead costs associated with _____, new e-commerce businesses can enter the marketplace relatively inexpensively. a. shopping carts b. online stores c. shopping bags d. storebots

answer

b (online stores)

question

Instead of a formal auction with a specific ending time and an automatic winner, dynamic pricing sites— such as _____ —allow buyers to bid on items or services listed for sale, and then the seller decides whether or not to accept each offer on an individual basis. a. PriceGrabber.com b. eBay c. Priceline.com d. PayPal

answer

c (Priceline.com)

question

If you own the trademark to your business name, the _____ Consumer Protection Act protects your trademark in cyberspace. a. Anticybersquatting b. Online c. Cyberbusiness d. Trademark

answer

a (Anticybersquating)

question

Sharon is a photographer who works for various wildlife magazines. In order to save money, she buys used digital photography equipment from the Internet. Sharon has a different password for each Web site that she uses. However, she is afraid of forgetting some of these passwords and being unable to access her records. The best solution is for her to use _____. a. shopping cart software b. storefront software c. banner ads d. a digital wallet

answer

d (digital wallet)

question

When intermediary hubs specialize in a specific industry (such as healthcare), they are sometimes called _____ hubs. a. vertical b. horizontal c. centered d. subscription

answer

a (vertical)

question

_____ is the term used to describe conducting business transactions—generally financial transactions—via communications technology. a. Internet-transaction b. E-commerce c. Net-commerce d. Net-business

answer

b (e-commerce)

question

Banner ads can be _____ —that is, ads that are targeted to individuals based on their preferences, buying habits, or interests. a. behavioral targets b. behavioral ads c. preference ads d. ad mining

answer

b (behavioral ads)

question

Law enforcement agencies contend that _____ systems and public video surveillance are no different than the many private video surveillance systems in place today.

answer

face recognition

question

One software tool that can be used to help increase the chance of a stolen or lost computer being recovered is computer _____ software.

answer

tracking

question

_____ refers to following a predesignated procedure to remove yourself from marketing lists or otherwise preventing your personal information from being obtained by or shared with others.

answer

Opting out

question

A(n) _____ app can lock and unlock your computer automatically as your iPhone moves in and out of range.

answer

proximity

question

To protect hardware from damage due to power fluctuations, it is important for all users to use a surge _____ with a computer whenever it is plugged into a power outlet.

answer

suppressor

question

By _____ businesses and consumers about the legal use of software and the possible negative consequences associated with breaking antipiracy laws, the industry hopes to reduce the known use of illegal software significantly.

answer

educating

question

_____ procedures, such as making copies of important documents and storing them in a safe location, also apply to important non-electronic documents in your life, such as birth certificates, tax returns, passports, and so forth.

answer

Backup

question

A growing illegal use of computer monitoring software is for a hacker to use a(n) _____ system to capture usernames, passwords, and other sensitive data entered into the computer via the keyboard.

answer

keystroke logging

question

_____, the unauthorized copying of a computer program, is illegal in the United States and many other—but not all—countries.

answer

Software piracy

question

The U.S. _____ Act of 2006 grants additional authority to the FTC to help protect consumers from spam, spyware, and Internet fraud and deception.

answer

SAFE WEB

question

One antipiracy tool is requiring a unique _____ code.

answer

Activation (or registration)

question

_____ occurs when hardware is stolen from an individual or from a business, school, or other organization.

answer

Hardware theft

question

Heat, dust, static and _____ fluctuations can all damage computer hardware

answer

power

question

_____ labels change their appearance if someone (such as a thief) tries to remove them.

answer

Tamper evident

question

Discuss the proper disposal of hardware containing sensitive information.

answer

CDs, DVDs, and other media containing sensitive data should be shredded, and the hard drives of computers to be disposed of should be wiped—overwritten several times using special disk-wiping or disk-erasing software— before they are sold or recycled. Unlike the data on a drive that has merely been erased or even reformatted (which can still be recovered), data on a properly wiped drive is very difficult or impossible to recover. Wiping is typically viewed as an acceptable precaution for deleting sensitive data (such as Web site passwords and tax returns) from hard drives and other storage media belonging to individuals, as well as for storage media to be reusedwithinan organization.However,beforedisposingofstoragemediacontainingsensitivedata,businesses shouldconsider physicallydestroyingthemedia,suchasbyshreddingormeltingthehardware.Tohelpwith this process, data destruction services can be used. To ensure that all hardware containing business data is properlydisposedof,itis importantforallbusinessestodaytodevelopandimplementapolicy(oftencalleda mediasanitizationordata destructionpolicy)fordestroyingdatathatisnolongerneeded.

question

Describe e-mail filters.

answer

Custom e-mail filters are used to route messages automatically to particular folders based on stated criteria. For example, you can specify that e-mail messages with keywords frequently used in spam subject lines (such as free, porn,opportunity,lastchance,weight,pharmacy,andsimilarterms)beroutedintoafoldernamedPossible Spam, and you can specify that all e-mail messages from your boss's e-mail address be routed into an Urgent folder. Filtering can help you find important messages in your Inbox by preventing it from becoming cluttered with spam. However, you need to be sure to check your Possible Spam or Junk E-mail folder periodically to locate any e-mail messages mistakenly filed there—especially before you permanently delete those messages.

question

Discuss the features and benefits of continuous data protection.

answer

For an even higher level of security than a scheduled backup, continuous data protection (CDP) can be used. A CDP backup system backs up data in real time as it changes so that data can be recovered from any point in time (even just a few minutes ago) with no data loss, and recovery can be as fast as five minutes after a failure. Although expensive when used with large quantities of data, it is one of the best ways to ensure that company data is protected. In addition to business data, CDP is beginning to be used by individuals to safeguard their data. For extra protection against data loss due to a natural disaster or other geographic-specific risk, businesses should use cloud providers that are in a physical location that is different from the company's location.

question

Why should you be concerned about computer security?

answer

Today, there are a number of security concerns surrounding computers and related technology that all individuals should be concerned about, including having your computer stolen, losing a term paper because the storage medium your paper was stored on becomes unreadable, losing your mobile phone containing your entire contact listand calendar,orrunningtheriskofbuyingpiratedordigitallycounterfeitedproducts.

question

What do surge suppressors do?

answer

To protect hardware from damage due to power fluctuations, it is important for all users to use a surge suppressor; the surge suppressor should be used to connect a computer and other hardware whenever they are plugged into a power outlet. When electrical power spikes occur, the surge suppressor prevents them from harming your devices. For the best protection, surge suppressors should be used with all the powered components that have a wired connection to the computer (such as a monitor or printer). There are small surge suppressors designed for use while on the go, and others designed for business and industrial use.

question

_____ cameras are increasingly being installed in schools in the United States and other countries to enable administrators to monitor both teacher and student activities. a. Computer monitoring b. Computer surveillance c. Multimedia surveillance d. Video surveillance

answer

d (video surveillance)

question

Samuel loves to shop online because it allows him to easily compare prices at different retailers and read reviews fromotherbuyersbeforebuyingaproduct.However,Samuelisalsoconcernedaboutprotectinghis personal information. Before providing any personal information on a shopping site, Samuel always reads the Web site's _____. a. protection history b. consumer policy c. privacy record d. privacy policy

answer

d (privacy policy)

question

_____ are small programs that take care of software-specific problems, or bugs, such as security holes. a. Backups b. Applets c. Scripts d. Patches

answer

d (patches)

question

For online shopping, signing up for free offers, discussion groups, product registration, and other activities that typically lead to junk e-mail, use a disposable or _____. a. junkie e-mail address b. throw-away e-mail address c. one-use e-mail address d. second-hand e-mail address

answer

b (throw-away email address)

question

Some software tools are not designed to prevent hardware from being stolen; instead, they are designed to aid in its _____. a. recycle b. recovery c. repair d. running

answer

b (recovery)

question

Creating a _____ means making a duplicate copy of important files so that when a problem occurs, you can restore those files using the copy. a. mirror b. hotspot c. hot file d. backup

answer

d (backup)

question

Although many of us may prefer not to think about it, _____ —the complete malfunction of a computer system—and other types of computer-related disasters do happen. a. software piracy b. interrupted power c. spikes d. system failure

answer

d (system failure)

question

IBF Consultants, LLC provides consulting services in privacy and theft deterrence solutions. Another client owns a large number of expensive electronic devices and would like to be able to recover them in case of theft. IBF advises her to attach _____ to these devices. a. kill switches b. surge suppressors c. asset tags d. keyloggers

answer

c (asset tags)

question

New security risks are revealed all the time. For instance, it was recently discovered that data from some unencrypted smart meters can be accessed from nearly _____ away, enabling would-be burglars to monitor homes to see if they are occupied based on electricity usage within the homes. a. 50 feet b. 1,000 feet c. 100 feet d. 2 miles

answer

b (1,000)

question

One common way to deal with spam that makes it to your computer is to use a(n) _____. a. e-mail filter b. spam e-mail address c. encryption scheme d. hot site

answer

a (email filter)

question

Most businesses and Web sites that collect personal information have a(n) _____ that discloses how the personal information you provide will be used. a. piracy policy b. security policy c. identity policy d. privacy policy

answer

d (privacy policy)

question

_____ programs can be used to detect and remove some types of illegal computer monitoring and spyware software. a. Antivirus software b. Antispyware software c. Antispoof software d. Antiphish software

answer

b (antispyware software)

question

IBF Consultants, LLC provides consulting services in privacy and theft deterrence solutions. One of their clients has very sensitive data and they are less concerned about recovering any stolen computer than ensuring that the data located on the computer is not compromised. Which of the following technologies would be useful in this case? a. kill switch hard drives b. surge suppressors c. DataDots d. keylogging software

answer

a (kill switch hard drive)

question

When spam is sent via IM it is called _____. a. spoof b. phish c. spim d. junk

answer

c (spim)

question

_____ can be used to secure portable computers, external hard drives, and other portable pieces of hardware to a table or other object. a. Surge suppressors b. Password locks c. Spike suppressors d. Cable locks

answer

d (cable lock)

question

_____ systems encrypt everything stored on the drive (the operating system, application programs, data, temporary files, and so forth) automatically without any user interaction. a. USB b. RFID c. IDC d. FDE

answer

d (FDE)

question

For monitoring the physical locations of employees, video cameras can be used, but another possibility is the use of _____. a. proximity cards b. presence technology c. face recognition d. video cards

answer

a (proximity cards)

question

The _____ implements regulations for unsolicited e-mail messages and lays the groundwork for a federal Do Not E-Mail Registry. a. Sarbanes-Oxley Act b. USA Patriot Act c. CAN-SPAM act d. Junk Fax Prevention Act

answer

c (CAN-SPAM act)

question

By _____, you instruct companies you do business with that they cannot share your personal data with third parties. a. signing piracy agreements b. opting out c. contracting legal help d. e-mailing them

answer

b (opting out)

question

The term _____ refers to the rights of individuals and companies to control how information about them is collected and used. a. information privacy b. information security c. information piracy d. digital Counterfeiting

answer

a (information privacy)

question

_____ are used for marketing purposes, such as sending advertisements that fit each individual's interests or trying to sign people up over the phone for some type of service. a. Government databases b. Marketing databases c. Educational databases d. Research databases

answer

b (Marketing databases)

question

_____ is used specifically for the purpose of recording keystrokes or otherwise monitoring someone's computer activity. a. Surveillance software b. Video software c. Computer monitoring software d. Audio software

answer

c (computer monitoring software)

question

A marketing activity that can be considered a privacy risk is _____. a. security threads b. watermarking c. electronic profiling d. microprinting

answer

c (electronic profiling)

question

To supplement backup procedures, businesses and other organizations should have a(n) _____. a. insurance plan b. continuation rule c. disaster recovery plan d. survival guide

answer

c (disaster recovery plan)

question

A(n) _____ is an alternate location equipped with the computers, cabling, desks, and other equipment necessary to keep a business's operations going. a. buddy site b. alternate pad c. hot site d. white room

answer

c (hot site)

question

Users who want their desktop computers to remain powered up when the electricity goes off should use a(n) _____. a. UPS b. surge suppressor c. voltage controller d. voltage meter

answer

a (UPS)

question

_____ devices are designed to withstand much more physical abuse than conventional devices. a. Secured b. Ruggedized c. Malleable d. Flexible

answer

b (ruggedized)

question

_____ refers to the ability of one computing device (a desktop computer, portable computer, or smartphone, for example) on a network (such as the Internet or a mobile phone network) to identify another device on the same network and determine its status. a. Presence technology b. Computer monitoring c. Digital surveillance d. Detection technology

answer

a (presence)

question

DeQuervain's _____ is a condition in which the tendons on the thumb side of the wrists are swollen and irritated.

answer

tendonitis

question

A student copying and pasting information from various online documents to create her research paper without crediting the original authors is considered to be committing _____.

answer

plagiarism

question

The 1976 _____ extended copyright protection to nonpublished works, so, immediately after creating a work in some type of material form, the creator automatically owns the copyright of that work.

answer

Copyright Act

question

If the current _____ holder has a legitimate reason for using that name and does not appear to be a cybersquatter, WIPO may allow the holder to continue to use that domain name.

answer

domain name

question

Some _____ centers will accept computer equipment, but many charge a fee for this service.

answer

recycling

question

The term _____ refers to standards of moral conduct.

answer

ethics

question

A(n) _____ is a policy, often for an organization or industry, that specifies overall moral guidelines adopted by that organization or industry.

answer

code of ethics

question

A trademark used to identify a service is also called a(n) _____.

answer

service mark

question

Carpal Tunnel Syndrome is an example of a(n) _____ injury.

answer

repetitive stress (RSI)

question

_____ are written with the purpose of being circulated to as many people as possible.

answer

hoaxes (e-mail hoaxes)

question

_____ are the standards of conduct that guide a business's policies, decisions, and actions.

answer

Business ethics

question

Sometimes a different lens prescription or special computer _____ can be used to reduce eyestrain while working on a PC.

answer

glasses

question

View your _____ as a temporary location only; after reading an e-mail message, immediately delete it, flag it, or file it in an e-mail folder.

answer

e-mail Inbox

question

The practice of providing false information in an attempt to look more qualified for a job, sometimes referred to as _____, is both dishonest and unethical.

answer

resume padding

question

A(n) _____ is designed primarily to elevate the display screen of a notebook or tablet computer to the proper height.

answer

notebook stand (or docking station)

question

_____ are the legal rights to which the creators of intellectual property—original creative works—are entitled.

answer

Intellectual property rights

question

To help identify and prosecute a "cammer," most movie studios now embed invisible _____ in each print released to a theater.

answer

digital watermarks

question

It now appears that the so-called _____ office that many visionaries predicted would arrive is largely a myth. Instead, research indicates that global paper use has grown more than six-fold since 1950, and one-fifth of all wood harvested in the world today ends up as paper.

answer

paperless

question

The _____ makes it illegal to circumvent antipiracy measures built into digital media and devices.

answer

Digital Millennium Copyright Act (DMCA)

question

What is a computer hoax?

answer

A computer hoax is an inaccurate statement or story—such as the "fact" that flesh-eating bacteria have been found in banana shipments or that Applebee's will send you a gift certificate for forwarding on an e-mail—spread through the use of computers. These hoaxes are sometimes published on Web pages, but they are more commonly spread via e-mail. Common computer hoax subjects include nonexistent computer viruses, serious health risks, impending terrorist attacks, chain letters, and free prizes or giveaways. Inaccurate information posted on a Web site or wiki just to be misleading can also be considered a computer hoax. E-mail hoaxes are written with the purpose of being circulated to as many people as possible.

question

Give some examples of ethically questionable business practices that have been in the news.

answer

One ethical issue a business may run into is whether or not to implement a business process or decision that is ethically questionable. For example, Google and Microsoft are in an ongoing battle about Microsoft's decision to offer its own YouTube app (which Google blocked shortly after its release because the app violated Google's terms of service), and Microsoft is facing a possible $7 billion fine for its decision not to display a screen that would enable European Union Windows users to choose between Internet Explorer and other browsers. Other ethically questionable business decisions relate to customer privacy. For example, several plastic surgeons have been sued recently for posting pre-op and postop photos of patients on their Web sites; in one current case, the photos were posted even though the patient signed a statement that she did not give consent to use her photos for promotional purposes.

question

Explain how patents work.

answer

Unlike copyrights (which protect artistic and literary works) and trademarks (which protect a company's logo and brand names), a patent protects inventions by granting exclusive rights of an invention to its inventor for a period of 20 years. A patented invention is typically a unique product, but it can also be a process or procedure that provides a new way of doing something or that offers a new technical solution to a problem. Like trademarks, U.S. patents are issued by the U.S. Patent and Trademark Office (USPTO).

question

What is ergonomics?

answer

Ergonomics is the science of fitting a work environment to the people who work there. It typically focuses on making products and workspaces more comfortable and safe to use. With respect to computer use, it involves designinga safeandeffectiveworkspace,whichincludesproperlyadjustingfurnitureandhardwareandusing ergonomic hardware when needed. A proper work environment—used in conjunction with good user habits and procedures— can prevent many physical problems caused by computer use. A proper work environment is importantforanyone whoworksonacomputer,includingemployeesusingacomputeronthejob,individuals usingacomputerathome, andchildrendoingcomputeractivitiesathomeoratschool.

question

What is a trademark? How long do trademarks last?

answer

trademark is a word, phrase, symbol, or design (or a combination of words, phrases, symbols, or designs) that identifies and distinguishes one product or service from another. A trademark used to identify a service is also called a service mark. Trademarks that are claimed but not registered with the U.S. Patent and Trademark Office (USPTO) can use the mark TM; nonregistered service marks can use the symbol SM. The symbol ® is reserved for registered trademarks and service marks. Trademarks for products usually appear on the product packaging with the appropriate trademark symbol; service marks are typically used in the advertising of a service because there is no product on which the mark can be printed. Trademarked words and phrases—such as iPod®, Chicken McNuggets®, Google DocsTM, and FedEx OfficeSM—are widely used today. Trademarked logos are also common. Trademarks last 10 years, but they can be renewed as many times as desired, as long as they are being used in commerce.

question

_____ is a specialized agency of the United Nations and attempts to resolve international commercial disputes about intellectual property between private parties. a. WIPO b. DRM c. OLPC d. USPTO

answer

a (WIPO)

question

Jill is starting a fast food delivery company. She has designed a logo and plans to print flyers to advertise her services. In order to prevent others from stealing her logo, Jill should get a _____. a. patent b. trademark c. copyright d. digital watermark

answer

b (trademark)

question

Ethical decisions need to be made whenever a business practice or product is legal or socially acceptable in one country, but not another. One example is _____. a. copyright law b. religion c. vaporware d. corporate missions

answer

a (copyright law)

question

The term _____ refers to the gap between those who have access to information and communications technology and those who do not. a. digital have not b. digital divide c. Internet divide d. bit divide

answer

b (digital divide)

question

Expired toner cartridges and ink cartridges can sometimes be returned to the manufacturer or exchanged when ordering new cartridges; the cartridges are then _____ and resold. a. reprogrammed b. refurbished c. recharged d. recycled

answer

c (recharged)

question

The goal of _____ is to ensure that every child in the world has access to a rugged, low-cost, low-power connected laptop in order to provide them with access to new channels of learning, sharing, and self- expression. a. OX b. Simputer c. OLPC d. InternetWorld

answer

c (OLPC)

question

A teacher sharing a poem with a class, leading the class to believe the poem was his original work constitutes _____. a. bad manners b. plagiarism c. trademark theft d. patent infringement

answer

b (plagiarism)

question

To prevent sore or stiff neck, _____. a. use a footrest, if needed, to keep your feet flat b. cover windows or adjust lighting to eliminate glare c. rest and gently stretch your fingers and arms every 15 minutes or so d. place the monitor directly in front of you

answer

d (position the monitor)

question

_____ is an example of assistive output devices. a. One-handed keyboard b. Head-pointing system with puff switch c. Voice input system d. Screen reader software

answer

d (screen reader software)

question

A _____ protects inventions by granting exclusive rights of an invention to its inventor for a period of 20 years. a. trademark b. watermark c. patent d. copyright

answer

c (patent)

question

To catch people who are sharing movies illegally on the Internet, the MPAA uses special software that monitors file sharing networks to find copyrighted movies and then identifies the responsible individual by using the _____ of the computer being used to share the movie. a. IP address b. broadcast flag c. RAM d. serial port

answer

a (IP address)

question

A condition known as _____ has been linked to the repetitive finger movements made when using a keyboard. a. ergonomics b. carpal tunnel syndrome (CTS) c. burnout d. computer hand syndrome (CHS)

answer

b (carpal tunnel syndrome)

question

A _____ is a policy, often for a school or business, that specifies allowable use of resources such as computers and other equipment. a. code of security b. code of conduct c. privacy policy d. piracy policy

answer

b (code of conduct)

question

To prevent individuals from making unauthorized copies of feature films purchased on DVDs or downloaded via the Internet, many of these items contain copy protection or some other form of _____. a. DRM b. AACSB c. patents d. RSI

answer

a (DRM)

question

A(n) _____ is a form of protection available to the creator of an original artistic or literary work, such as a book, movie, software program, musical composition, or painting. a. trademark b. copyright c. patent d. intellectual ownership right

answer

b (copyright)

question

Heavy use of computers, combined with information overload and 24/7 accessibility via technology, can lead to _____ —a state of fatigue or frustration brought about by overwork. a. burnout b. CTS c. CVS d. RSI

answer

a (burnout)

question

n addition to being a copyright concern, _____ can be used to misquote individuals, repeat comments out of context, retouch photographs—even create false or misleading photographs. a. digital counterfeiting b. identity theft c. plagiarism d. digital manipulation

answer

d (digital manipulation)

question

To combat his backache, Jack's doctor advised him to _____. a. use a footrest b. use a lower screen resolution c. turn down the volume when using headphones d. use a light touch on the keyboard

answer

a (footrest)

question

Acquiring a domain by someone other than the holder of the trademark for the purpose of harming the trademark holder or selling the domain name at an inflated price is an act referred to as _____. a. cyberinvasion b. cyberintrusion c. digital invasion d. cybersquatting

answer

d (cybersquatting)

question

In reaction to scandals, Congress passed the Sarbanes-Oxley Act of 2002, which includes provisions to require _____ to personally vouch for the truth and fairness of their company's disclosures. a. CEOs and CIOs b. CEOs and CFOs c. SOAs and DRMs d. CCVs and DRMs

answer

b (CEOs and CFOs)

question

The growth in assistive technology is due in part to demands by disabled individuals and disability organizations for equal access to computers and Web content, as well as the _____ (ADA). a. American Data Act b. Assistive Data Act c. American Democracy Act d. Americans with Disabilities Act

answer

d (Americans with Disabilities Act)

question

One controversial patent granted to Google in 2013 is for "_____" advertising—a business model for charging advertisers according to the number of views an ad receives via a "head mounted gaze tracking device" (speculated to be Google Glass). a. pay-to-look b. pay-for-play c. pay-for-gaze d. pay-to-view

answer

c (pay-for-gaze)

question

Copyrights apply to both published and unpublished works and remain in effect until _____. a. 10 years after the creation of the work b. 70 years after the creation of the work c. 10 years after the creator's death d. 70 years after the creator's death

answer

d (70 years after creator's death)

question

In 1992, the U.S. Environmental Protection Agency (EPA) introduced _____ as a voluntary labeling program designed to identify and promote energy-efficient products to reduce greenhouse gas emissions. a. ENERGY STAR b. Eco-Label c. VeriChip d. the Green Power Initiative

answer

a (Energy Star)

question

A _____ is a subtle alteration of digital content that is not noticeable when the work is viewed or played but that identifies the copyright holder. a. digital patent b. digital trademark c. digital watermark d. digital copyright

answer

c (digital watermark)

question

ill plans to publish a book based on her experiences in order to help young entrepreneurs. To help protect her publishing rights, she should register a _____. a. patent b. trademark c. copyright d. digital watermark

answer

c (copyright)

question

With more than 78% of its population online, _____ is the leading world region in Internet users. a. Middle East b. Europe c. Africa d. North America

answer

d (North America)

question

In addition to being annoying and a waste of time, _____ bog(s) down e-mail systems and clog users' Inboxes. a. computer worms b. Trojan horses c. e-mail hoaxes d. digital manipulation

answer

c (e-mail hoaxes)

question

e-portfolio

answer

A(n) ____ is a collection of an individual's work accessible through a Web site.

question

keyword search

answer

The ____ is the most commonly used Internet search type.

question

RSS

answer

Because she is an avid baseball fan, Brenda has subscribed to the ____ feed of her local team so that news about her team is delivered to her as it becomes available.

question

What is RSS?

answer

RSS (Rich Site Summary) is a format for delivering regularly changing web content. Many news-related sites, weblogs and other online publishers syndicate their content as an RSS Feed to whoever wants it.

question

search engine

answer

Most search sites use a ____—a software program—in conjunction with a huge database of information about Web pages to help visitors find Web pages that contain the information they are seeking.

question

Field searches

answer

limit search results to just those pages with a specific Web page title, URL, text, or top-level domain.

question

Address bar

answer

To navigate to a new Web page for which you know the URL, type that URL in the browser's ____ and press Enter.

question

search sites

answer

There are a number of special Web pages, called ____, available to help you locate what you are looking for on the Internet.

question

XHTML

answer

Sarah has hired a programmer to create a Web page for her business. What type of programming language will the programmer use?

question

Snopes

answer

There are independent Web sites (such as the ____ Web site) that report on the validity of current online rumors and stories

question

Netiquette

answer

____ refers to guidelines for online behavior

question

Ultrabooks

answer

Ultraportables conforming to Intel's standards can be marketed as ____.

question

computer network

answer

A ____ is a collection of hardware and other devices that are connected together so that users can share hardware, software, and data, as well as electronically communicate with each other

question

smart appliances

answer

Computing technologies make it possible to have ____, traditional appliances with some type of built-in computer or communications technology.

question

software

answer

The term ____ refers to the programs or instructions used to tell the computer hardware what to do.

question

two and a half years

answer

Hollerith's machine was used to process the 1890 U.S. Census data and was able to complete the task in ____, instead of the decade it usually took to process the data by hand

question

mouse

answer

Common input devices include the keyboard and ____.

question

Input

answer

____ occurs when data is entered into the computer

question

modems

answer

Two of the most common types of communications hardware are ____ and network adapters.

question

Internet addresses

answer

____ are unique numeric or text-based addresses used to identify resources accessible through the Internet, such as computers, Web pages, and people

question

mobile device

answer

A ____ is loosely defined as a very small device that has some built-in computing or Internet capability.

question

convertible tablets

answer

Hybrid notebook-tablet computers are also called ____.

question

Shouting

answer

____ refers to typing your entire e-mail message or discussion group post using only capital letters

question

midrange server

answer

A(n) ____ is a medium-sized computer used to host programs and data for a small network

question

microcomputer

answer

A personal computer (PC) or ____ is a small computer system designed to be used by one person at a time

question

third-generation computers

answer

With the advent of ____, integrated circuits incorporating many transistors and electronic circuits on a single tiny silicon chip, allowed computers to be even smaller and more reliable than earlier computers.

question

uniform resource locator (URL)

answer

Similar to the way an IP address or domain name uniquely identifies a computer on the Internet, a ____ uniquely identifies a Web page

question

information

answer

When data is processed into a meaningful form, it becomes ____.

question

wikis

answer

In a nutshell, blogs are designed for primarily one-way running communications, while ____ are intended to be modified by others.

question

VOD

answer

Brenda also orders movies and television through the Internet via a(n) ____ provider, which allows users to download video for a small fee.

question

Cable Internet access

answer

____ is the most widely used type of home broadband connection, with over half of the home broadband market.

question

Privacy

answer

____, as it relates to the Internet, encompasses what information about individuals is available, how it is used, and by whom

question

Online portfolio

answer

Common online investing services include the ability to set up a(n) ____ that displays the status of the stocks you specify.

question

VOIP

answer

Today, the standard term for placing telephone calls over any type of data network (including the Internet, as well as a LAN, WAN, or other type of data network) is ____.

question

blog

answer

Every day, Anthony makes a new post to his personal ____, which is a Web page that displays entries in chronological order.

question

Reference

answer

____ sites allow you to generate map and driving directions and provide access to specific types of useful information

question

e-commerce

answer

Online shopping and online investing are examples of ____.

question

BoF

answer

____ is a new alternative for homes and businesses today in areas where there is fiber optic cabling available all the way to the building.

question

RSS

answer

____ is an online news tool designed for facilitating the delivery of news articles, podcasts, and other content regularly published to a Web site.

question

Web-based training (WBT)

answer

____ refers to any instruction delivered via the Web

question

cookies

answer

Many Web pages today use ____ —small text files that are stored on your hard drive by a Web server, typically the one associated with the Web page being viewed—to identify return visitors and their preferences.

question

Internet service providers (ISPs)

answer

____ are businesses or other organizations that provide Internet access to others, typically for a fee.

question

Application service providers (ASPs)

answer

____ are companies that manage and distribute Web-based software services to customers over the Internet.

question

message boards

answer

Anthony regularly visits several popular political ____, which are Web pages designed to facilitate written discussions between people on specific subjects

question

author

answer

To determine if the information from a Web page can be trusted, you should evaluate both the ____ and the source.

question

ICANN (Internet Corporation for Assigned Names and Numbers)

answer

____ is charged with such responsibilities as IP address allocation and domain name management

question

Third-party

answer

____ cookies are cookies placed on your hard drive by a company other than the one associated with the Web page that you are viewing—typically a Web advertising company

question

ARPANET

answer

One objective of the ____ project was to create a computer network that would allow researchers located in different places to communicate with each other.

question

security

answer

One advantage of a dial-up connection is ____.

question

Internet Options

answer

Internet Explorer users can view and/or delete cookies and other temporary files by using the ____ dialog box

question

56 Kbps

answer

Conventional dial-up connects to the Internet at a maximum of ____.

question

broadband

answer

Direct Internet connections are typically ____ connections

question

Internet backbone

answer

The primary infrastructure that makes up the ____ is typically owned by communications companies, such as telephone and cable companies

question

typosquatting

answer

Phishing schemes may use a technique called ____, which is setting up spoofed Web sites with addresses slightly different from legitimate sites

question

USA Patriot Act

answer

The ____, implemented in 2001, grants federal authorities expanded surveillance and intelligence-gathering powers, such as broadening their ability to obtain the real identity of Internet users and to intercept Internet communications

question

computer worm

answer

Like a computer virus, a ____ is a malicious program designed to cause damage.

question

Data-leakage prevention

answer

software can control which devices can be connected to an employee's computer

question

dot cons

answer

A booming area of computer crime involves online fraud, theft, scams, and related activities collectively referred to as ____

question

bot

answer

A computer that is controlled by a hacker or other computer criminal is referred to as a ____.

question

cyberstalking

answer

Repeated threats or other harassment carried out online between adults is referred to as ____.

question

common sense

answer

The best protection against many dot cons is ____.

question

worm

answer

A computer ____ spreads by creating copies of its code and sending those copies to other computers via a network.

question

war driving

answer

Advocates of ____ state that, unless individuals or businesses protect their access points, they are welcoming others to use them.

question

Wi-Fi piggybacking

answer

The term ____ refers to accessing someone else's unsecured WiFi network from the hacker's current location (such as inside his or her home, outside a Wi-Fi hotspot location, or near a local business).

question

public

answer

When a digitally signed document is received, the recipient's computer uses the sender's ____ key to verify the digital signature.

question

IPS

answer

Melissa also decided to use a(n) ____, which continuously monitors and analyzes the traffic allowed to and from the network to detect possible attacks as they are occurring and block them.

question

virtual private network

answer

A ____ provides a secure private tunnel from the user's computer through the Internet to another destination and is most often used to provide remote employees with secure access to a company network

question

Malware

answer

____ is a generic term that refers to any type of malicious software.

question

Pharming

answer

____ is a type of scam that uses spoofed domain names to obtain personal information for use in fraudulent activities.

question

threat definitions

answer

Antivirus programs are usually set up to automatically download new ____ from their associated Web site on a regular basis.

question

EV

answer

The green color of the Address bar in the accompanying figure indicates that the site is using a valid ____ SSL certificate.

question

virus

answer

The technician tells Fernando that his computer has a ____, which might have gotten into Fernando's computer when he downloaded a free computer game from the Internet.

question

HushMail

answer

Some Webbased encrypted email systems—such as the popular free ____ service—require both the sender and recipient to have accounts through that system

question

Passwords

answer

____, the most commonly used type of possessed knowledge, are secret words or character combinations associated with an individual

question

codes of conduct

answer

To explain acceptable computer use to their employees, students, or other users, many organizations and educational institutions publish guidelines for behavior, often called ____.

question

Trojan horse

answer

A ____ is a malicious program that masquerades as something else—usually as some type of application program

question

Identity theft

answer

____ occurs when someone obtains enough information about a person to be able to masquerade as that person for a variety of activities—usually to buy products or services in that person's name

question

Remote

answer

One emerging type of Trojan horse is called a ____-Access Trojan.

question

virus

answer

A computer ____ is a software program that is installed without the permission or knowledge of the computer user, that is designed to alter the way a computer operates, and that can replicate itself to infect any new media it has access to.

question

Computer sabotage

answer

____ includes any acts of malicious destruction to a computer or computer resource

question

firewall

answer

A ____ is a security system that essentially creates a wall between a computer or network and the Internet in order to protect against unauthorized access.

question

Private key encryption

answer

____ uses a single secret key to both encrypt and decrypt the file or message.

question

Biometric access systems

answer

____ identify users by a particular unique biological characteristic

question

firewall

answer

One of the first items that Melissa installed was a(n) ____, which checks all incoming and outgoing traffic and only allows authorized traffic to pass through

question

Homeland Security Act of 2002

answer

The ____ includes provisions to combat cyberterrorism, including protecting ISPs against lawsuits from customers for revealing private information to law enforcement agencies

question

Possessed object

answer

____ access systems use physical objects for identification purposes and they are frequently used to control access to facilities and computer systems

question

Hacking

answer

____ refers to the act of breaking into a computer or network.

question

Some Web-based encrypted e-mail systems—such as the popular free ____ service—require both the sender and recipient to have accounts through that system.

answer

HushMail

question

A ____ provides a secure private tunnel from the user's computer through the Internet to another destination and is most often used to provide remote employees with secure access to a company network.

answer

virtual private network

question

____ are acts of malicious destruction to a computer or computer resource.

answer

Computer sabotage

question

A computer that is controlled by a hacker or other computer criminal is referred to as a ____.

answer

bot

question

____ is a generic term that refers to any type of malicious software.

answer

Malware

question

A computer ____ is a software program that is installed without the permission or knowledge of the computer user, that is designed to alter the way a computer operates, and that can replicate itself to infect any new media it has access to.

answer

virus

question

Like a computer virus, a ____ is a malicious program designed to cause damage.

answer

computer worm

question

A ____ is a malicious program that masquerades as something else—usually as some type of application program.

answer

Trojan horse

question

A computer ____ spreads by creating copies of its code and sending those copies to other computers via a network.

answer

worm

question

____ occurs when someone obtains enough information about a person to be able to masquerade as that person for a variety of activities—usually to buy products or services in that person's name.

answer

Identity theft

question

____ can be extremely distressing for victims, can take years to straighten out, and can be very expensive.

answer

Identity theft

question

Phishing schemes may use a technique called ____, which is setting up spoofed Web sites with addresses slightly different from legitimate sites.

answer

typosquatting

question

____ is a type of scam that uses spoofed domain names to obtain personal information for use in fraudulent activities.

answer

Farming

question

The best protection against many dot cons is ____.

answer

common sense

question

Repeated threats or other harassment carried out online between adults is referred to as ____.

answer

cyberstalking

question

Computer crime is sometimes referred to as ____.

answer

cybercrime

question

____ occurs whenever an individual gains access to a computer, network, file, or other resource without permission.

answer

Unauthorized access

question

____ refers to the act of breaking into a computer or network.

answer

Hacking

question

Advocates of ____ state that, unless individuals or businesses protect their access points, they are welcoming others to use them.

answer

war driving

question

The term ____ refers to accessing someone else's unsecured Wi-Fi network from the hacker's current location (such as inside his or her home, outside a Wi-Fi hotspot location, or near a local business).

answer

Wi-Fi piggybacking

question

____, the most commonly used type of possessed knowledge, are secret words or character combinations associated with an individual.

answer

Passwords

question

____ access systems use physical objects for identification purposes and they are frequently used to control access to facilities and computer systems.

answer

Possessed object

question

____ identify users by a particular unique biological characteristic.

answer

Biometric access systems

question

A ____ is a security system that essentially creates a wall between a computer or network and the Internet in order to protect against unauthorized access.

answer

firewall

question

____ uses a single secret key to both encrypt and decrypt the file or message.

answer

Private key encryption

question

____ are small programs that take care of software-specific problems, or bugs, such as security holes.

answer

Patches

question

Creating a ____ means making a duplicate copy of important files so that when a problem occurs, you can restore those files using the copy.

answer

backup

question

To supplement backup procedures, businesses and other organizations should have a(n) ____.

answer

disaster recovery plan

question

A(n) ____ is an alternate location equipped with the computers, cabling, desks, and other equipment necessary to keep a business's operations going.

answer

hot site

question

The term ____ refers to the rights of individuals and companies to control how information about them is collected and used.

answer

information privacy

question

____ are used for marketing purposes, such as sending advertisements that fit each individual's interests or trying to sign people up over the phone for some type of service.

answer

Marketing databases

question

A marketing activity that can be considered a privacy risk is ____.

answer

electronic profiling

question

Collecting in-depth information about an individual is known as ____.

answer

electronic profiling

question

Most businesses and Web sites that collect personal information have a(n) ____ that discloses how the personal information you provide will be used.

answer

privacy policy

question

When spam is sent via IM it is called ____.

answer

spim

question

For online shopping, signing up for free offers, discussion groups, product registration, and other activities that typically lead to junk e-mail, use a disposable or ____.

answer

throw-away e-mail address

question

One common way to deal with spam that makes it to your computer is to use a(n) ____.

answer

e-mail filter

question

By ____, you instruct companies you do business with that they cannot share your personal data with third parties.

answer

opting out

question

____ is used specifically for the purpose of recording keystrokes or otherwise monitoring someone's computer activity.

answer

Computer monitoring software

question

____ is the use of video cameras to monitor activities of individuals, such as employees or individuals in public locations, for work-related or crime-prevention purposes.

answer

Video surveillance

question

____ cameras are also increasingly being installed in schools in the United States and other countries to enable administrators to monitor both teacher and student activities.

answer

Video Surveillance

question

____ refers to companies recording or observing the actions of employees while on the job.

answer

Employee monitoring

question

For monitoring the physical locations of employees, video cameras can be used, but another possibility is the use of ____.

answer

proximity cards

question

Our networked society has raised a number of ____ concerns.

answer

privacy

question

Hardware loss, as well as other security issues, can result from hardware damage (both intentional and accidental) and ____.

answer

system failure

question

Although many of us may prefer not to think about it, ____—the complete malfunction of a computer system—and other types of computer-related disasters do happen.

answer

system failure

question

To facilitate using a computer lock, nearly all computers today come with a ____—a small opening built into the system unit case designed for computer locks.

answer

security slot

question

____ can be used to secure portable computers, external hard drives, and other portable pieces of hardware to a table or other object.

answer

Cable locks

question

One recent development in new technology is ____ that can remove contaminants from water sources.

answer

nonparticles

question

A(n) ____ computer uses light, such as from laser beams or infrared beams, to perform digital computations.

answer

optical

question

While some researchers are working on developing an all-optical computer, others believe that a mix of optical and electronic components, referred to as an ____ computer, may be the best bet for the future.

answer

opto-electronic

question

One new improvement to videoconferencing technology to make it more closely mimic a real-time meeting environment is ____ conferencing.

answer

telepresence

question

Power over Ethernet (PoE) allows both ____ power and data to be sent over standard Ethernet cables.

answer

electrical

question

The speed and distance of a Wi-Fi network depends on a variety of factors, such as the particular Wi-Fi standard and ____.

answer

the number of solid objects between the access point and PC (walls, doors); interference from devices using radio frequencies (baby monitors, microwave ovens); the hardware being used

question

____ applications that exist in some form today include intelligent agents, expert systems, neural networks, and robotics.

answer

Artificial intelligence

question

____ provide help or assistance for a particular application program. Some can detect when the user might be having trouble with the program and automatically offer appropriate advice.

answer

Application assistants

question

The ____ Web is a predicted evolution of the current Web in which all Web content is stored in formats that are more easily read by software applications and intelligent agents.

answer

Semantic

question

One example of a neural network is a(n) ____ system that uses cameras to inspect objects and make determinations-for example, the systems that check products for defects at manufacturing plants.

answer

vision

question

When using a(n) ____ system, it is important to realize that its conclusions are based on the data and rules stored in its knowledge base, as well as the information provided by the users.

answer

expert

question

____ is the process of connecting the brain with a computer, such as implanting electrodes directly into the brain to restore lost functionality to or facilitate the communications of severely disabled individuals.

answer

BCI

question

Privacy-rights advocates worry that the ____ could someday be used by the government to track citizens.

answer

VeriChip

question

____ is involved with the development of robotic prosthetic arms that feel, look, and perform like natural arms, which will be used by military personnel who are injured in the line of duty.

answer

DARPA

question

An emerging military robotic application is the ____ suit, which is a wearable robotic system designed to give an individual additional physical capabilities and protection.

answer

exoskeleton

question

Telesurgery is typically ____ than normal surgery.

answer

less invasive and more precise

question

Typically, 3D chips are created by layering individual ____ wafers on top of one another with a special machine that uses cameras to align the wafers properly.

answer

silicon

question

Designed initially for mobile phones and other portable devices, an IMOD screen is essentially a complex mirror that uses ____ light to display images.

answer

external

question

To record data, holographic storage systems split the light from a blue laser beam into two beams-a ____ beam whose angle determines the address used to store data at that particular location on the storage medium and a signal beam that contains the data.

answer

reference

question

With holographic storage systems, the signal beam passes through a device called a ____ light modulator (SLM) which translates the data's 0s and 1s into a hologram.

answer

spatial

question

Which of the following is an invention of the industrial age?

answer

Telegraph

question

Which of the following is an invention of the information age?

answer

Transistor

question

___ uses computers to test product designs before the physical prototype is built.

answer

Computer aided engineering (CAE)

question

A ___ system lets manufacturers purchase and receive components just before they are needed on the assembly line

answer

Just-in-time manufacturing

question

Which of the following is NOT a component of an MRP system?

answer

Financial Analysis

question

Libraries use the ___ bar code to identify items

answer

CODABAR

question

A bar code represents data that identifies the ___

answer

manufacturer and item number

question

A ___ records purchases, process credit or debit cards, and updates inventory

answer

Point-of-sale system (POS system)

question

Database marketing allows companies to ___

answer

Mine customer databases and create marketing lists

question

___ is technology that allows users connected to a network to transfer money from one back account to another.

answer

EFT

question

An ATM initially connects to a ___ through a network.

answer

Host processor

question

A ___ stores data on a thin microprocessor embedded in the card.

answer

Smart Card

question

Which of the following was NOT used to gather data for the 2000 census?

answer

Optical Character Recognition System

question

The IRS allows you to do all of the following at its site except

answer

Have online chats with reps

question

Which of the following FBI databases contains DNA profiles?

answer

CODIS

question

The ___ was established to help gun dealers perform background checks

answer

NICS

question

Which type of criminal database is often made available to the public?

answer

Sexually violent offenders

question

Computers in red-light systems perform all of the functions except

answer

Sending an electronic message to the violator

question

A Lo-jack device is a wireless

answer

Radio frequency transciever

question

Foreign students with visas to attend US schools must provide personal info to the ___ system

answer

SEVIS

question

A ___ system helps track and manage events during a crisis

answer

Web-based collaboration system

question

The US VISIT database currently stores all of the following types of biometric identifiers except

answer

DNA information

question

All of the following military tech uses GPS except

answer

Computer simulations

question

Computer based patient records are entered, stored, and maintained with the help of an ___ system.

answer

Electronic medical record (EMR)

question

A ___ is a test that records the electrical activity of the heart

answer

Electrocardiogram (EKG)

question

MRI take images inside the body by

answer

Using a powerful magnet & transmitting radio waves through the body

question

DXplain is an example of a ___ system

answer

decision support

question

Which medical website provides a database of reference and abstracts from the National Library of Medicine

answer

MEDLINEplus

question

Which medical website would be most helpful in providing travelers health information on specific destinations

answer

Centers for Disease Control and Prevention

question

What does a GlucoWatch G2 biographer monitor?

answer

Blood Sugar Level

question

Which of the following is NOT used in computer surgery?

answer

Haptic feedback

question

___ is the use of advanced computer tech to help health care professionals consult with each other and work together on cases regardless of where the patients, medical professional and relevant clinical data are located.

answer

Telemedicine

question

Which of the following technologies does NOT use satellite links to transmit data?

answer

Radioscondes

question

Humans have approximately 30,000 ___ that identifies their physical makeup

answer

Genes

question

What is the purpose of the six/four software program?

answer

It gives user in countries that monitor Internet access permission to connect to the Internet through a secure network

question

US courts are not yet settled in regards to the fair use of copyright material for ___

answer

format-shifting

question

Which of the following is not a tenet of the digital millennium copyright act?

answer

Limiting liability of nonprofit information of faculty and graduate students

question

Which of the following protections does the Copyright Term Extension Act provide?

answer

Extends fair use to include ISPs

question

What is the primary objection of the courts towards legislation that limits the distribution of objectionable content?

answer

The government has no right to limit free

question

Which of the following statements is true of cyber stalking?

answer

Cyber stalkers typically locate their victims in chat rooms, bulletin boards or newspaper

question

Which of the following ethical viewpoints state they, if any action is not right for everyone to take, then it is not right for anyone to take?

answer

Universal Law

question

How do news firms counter the ethical concerns over the mixing of advertising links with news stories in a user's search results?

answer

The results pages clearly distinguish the sponsored listings from the other search results

question

_____ magazine altered an image of OJ Simpson in 1994 to

answer

Time

question

Who receives the largest percentages of the profiles ... from downloading music files?

answer

Record Label

question

What service does the web site www.TurnItIn.com provide?

answer

Appraisal of the originality of a student's report

question

Computer process data as ___ that represent on and off states.

answer

Bits

question

A(n)___creates sound from digital instructions input by the user, either via a standard computer keyboard or devices resembling.

answer

synthesizer

question

Which of the following is NOT a MIDI component?

answer

Sequencer

question

In recent years, __ file sharing networks exploded in popularity as a means for people to share music, video, and other files stores on their personal computers.

answer

P2P

question

File ___ involves uploading a music file to a file-sharing network with distortion, silence, or copyright law warnings

answer

Spoofing

question

Dancers rely on a technology called ____to record and analyze their dance movement?

answer

Motion Capture

question

Which of the following theatre departments does not use CAD software?

answer

Box Office

question

Sculptor use ___ to digitally recreate an existing physical object.

answer

3D Scanning

question

After you have created a model for you sculpture. You can use _____ to shape your desired medium.

answer

CNC milling machines

question

Computer - generated fractals use ____ to create art.

answer

Mathematical formulas

question

A home or business photographer must likely use the _____ type of digital camera?

answer

Point-and-Shoot

question

Smart cars maintain a safe driving interval between your car and other vehicles through a(n) ___system.

answer

Adaptive cruise control

question

Which of the following is NOT true of today's smart ties?

answer

Adjust tire pressure dynamically, depending on where you are driving

question

OnStar is an example of a (n) ___ system?

answer

Cell center telematics

question

An electronic toll-collection system uses a ___ to store basic account information.

answer

Transponder

question

A light curtain and treadles are used in an electronic toll collection system to ensure that ____.

answer

All cars are counted and billed correctly.

question

Modern airplanes rely on ____ technology to control landing gear, spoilers and other airplane components?

answer

Fly-by-Wire

question

Which of the following is still performed by human drivers on a civic bus?

answer

Braking

question

The____ oversees all air traffic control in the United States.

answer

ATSCC

question

The U.S. airspace is divided into ____centers.

answer

21

question

Sabre was the first ___ system to be widely distributed.

answer

GDS

question

CAPPS II is a passenger screening system that stores your ticket information in a ___.

answer

Passenger name Record

question

Creating a ____ means making a duplicate copy of important files so that when a problem occurs, you can restore those files using the copy.

answer

Backup

question

The term _____ refers to the rights of individuals and companies to control how information about them is collected and used.

answer

Information Privacy

question

Collecting in-depth information about an individual is known as_____.

answer

Electronic Profiling

question

Many web site have a(an)____that discloses how the personal information you provide while visiting that web site or while completing a product registration will be used.

answer

Privacy Policy

question

For online shopping, signing up for free offers, discussion groups, product registration, and other activities that typically lead to junk e-mail, use a disposable or _____.

answer

Throw-away e-mail address

question

By______, you instruct companies you do business with that they cannot share your personal data with third parties.

answer

Opting Out

question

___ is the use of video cameras to monitor activities of individuals, such as employees or individuals in public locations, for work - related or crime - prevention purpose.

answer

Video Surveillence

question

____ refers to companies recording of observing the action of employees while on the job.

answer

Employee monitoring

question

____ programs can be used to determine if your activities are being monitored by a hacker or other unauthorized individual.

answer

Anti-spyware Software

question

The ____ Act of 2003 implemented regulations for unsolicited e-mail mess and laid the groundwork for a federal Do Not Email Registry.

answer

CAN-SPAN

question

____ displays are transparent and can emit light toward the top and bottom of the display surface; the portion of the display that does not currently have an image displayed (and the entire display device when it is off) is nearly as transparent as glass, so the user can see through the screen.

answer

TOLED

question

With holographic storage systems, the signal bean passes through a device called a _____ light modulator (SLM) which translates the data's 0s and 1s into a hologram

answer

Spatial

question

One recent development in new technology is ____ that can remove contaminants from water sources.

answer

Nanoparticles

question

A(n) _____ computer uses light, such as from laser beams or infrared beams, to perform digital computations

answer

Optical

question

Power over Ethernet (POE) allow both____ power and data to be sent over standard Ethernet cables

answer

Electrical

question

Developed in the late 1990s, Wi-Fi is a family of wireless networking standards that use the ____IEEE standard.

answer

802.11

question

The speed and distance of a Wi-Fi network depends on a variety of factors, such as the particular Wi-Fi standard and ____________.

answer

All of the Above

question

_____ applications that exist in some form today include intelligent agents, expert systems, neural networks, and robotics.

answer

Artificial intelligence

question

_____ provide help or assistance for a particles application program some can detect when the user might be having trouble with the program and automatically offer appropriate advice

answer

Application assistant

question

The _____ web is a predicted evolution of the current web in which all web content is stored in formats that are more easily read by software applications and intelligent agents

answer

Semantic

question

When using a(an) _______system. It's important to realize that its conclusions are based on the data and rules stored in its knowledge base, as well as the information provided by the users

answer

Expert

question

89. Computer crime is something referred to us_________.

answer

Cybercrime

question

____occurs whenever an individual gains access to a computer, network, file, or other resource without permission.

answer

Unauthorized access

question

_____ refers to the act of breaking into another computer system.

answer

Hacking

question

______ the most commonly used type of possessed knowledge, are secret words or character combinations associated with an individual.

answer

Passwords

question

_____are flash memory drivers that are inserted into a computer to grant access to a network, supply Web site user names and passwords and provides other security features.

answer

USB security token

question

______ identifies users by a particular unique biological characteristic.

answer

Biometric access system

question

______ uses a single secret key to both encrypt and decrypt the file or message.

answer

Private Key encryption

question

______ refers to acts of malicious destruction to a computer or computer resource.

answer

Computer sabotage

question

A computer that is controlled by a hacker or other computer criminal is referred to as a ____

answer

Bot

question

_____ is a generic term that refers to any type of malicious software

answer

Malware

question

A_____ is a malicious program that masquerades as something else _usually as some type of application program.

answer

Trojan Horse

question

To explain acceptable computer use to their employees, students, or other users, many organizations and educational institutions publish guidelines for behavior, often called ____.

answer

codes of conduct

question

According to a recent study, the total cost per data breach in ____ is $5.4 million—the highest of any country.

answer

the United States

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