COB 218 – Chapter 3 Business Ethics – Flashcards

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what constitutes right and wrong behavior
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Ethics can be defined as the study of
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how businesses are treated under international law (how businesspersons apply moral and ethical principles in making their decision; the decisions businesses must make and whether they are right or wrong)
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Business ethics does NOT focus on
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1. Corporate profits 2. The impact of profits on people 3. The impact of profits on the planet
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Investors dissatisfied with profit-maximization theory look beyond profits to consider the triple bottom line What are the three aspects of this concept?
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1. The legal implication of each decision 2. The public relations impact 3. The safety risks for consumers and employees 4. The financial implication
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When making decisions, a business should evaluate the following
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False
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Business ethics are consistent only with short-run profit maximization.
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moral minimum
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Compliance with the law is sometimes called the
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false
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Violations of company or industry codes of ethics will result in jail time for the employee.
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acted in good faith
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When a company is involved in a dispute and ethics are at issue, it is best if the company can show that it
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yes, bc federal labor law protects employees right to engage in concerted activities
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Olivia makes a statement on her Twitter account that casts a negative light on her employer. Her manager fires her for violating her company's social media policy. Olivia claims that federal law prohibits her from being fired. Does she have a valid argument?
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reasoning
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The application of morals and ethics to a situation is usually called ethical
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stakeholders
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Outcome-based ethics looks at the impact of decisions on key
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duty-based ethics is rooted in this principle.
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Every person has certain duties to others, including humans and the planet.
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true
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Religious ethical principles can both unify employees and investors or lead to difficult problems.
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consumers of a firm's products and services, a firm's suppliers, a firm's owners (shareholders), a firm's employees
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One view of duty-based ethics focuses on the principle of rights. What are the four groups whose rights can be most affected by business decision?
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true
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The application of the principle of rights, or rights theory, often involves conflicting rights.
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your firm's shareholders
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You have to decide how to reduce labor costs by firing some of your workers, who will certainly be harmed. You must balance the interests of employees who have been loyal to the firm for a long time against the interests of
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Immanuel Kant
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Which of the following philosophers is most associated with duty-based principles for moral behavior?
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categorical imperative
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Individuals should evaluate their actions in light of the consequences that would follow if all similarly situated people or entities acted in the same way. This is called the
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is a philosophical theory developed by two British philosophers, Bentham and Mill
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Utilitarianism
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"the greatest good for the greatest number."
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A major premise of the utilitarian approach to ethics is
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fewest people
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An action is morally correct when it creates the greatest amount of good for the
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involves assessing the negative and positive effects of alternative actions.
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A cost-benefit analysis
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wrong
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Whenever an action affects the majority adversely, it is morally
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Gary's fundamental rights
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Upper management wants to fire Gary because he is nonproductive. Using the utilitarian approach to business ethics, management would probably NOT consider
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true
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Corporate social responsibility combines a commitment to good corporate citizenship with a commitment to improving society and minimizing environmental impact
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false
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Corporate social responsibility is typically imposed on corporations by state laws.
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Inquiry, Discussion, Decision, Justification, Evaluation
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Choose the correct order for the following lists of steps involved in a systematic approach to implementing ethical concerns in business.
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false
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Managers who set unrealistic production or sales goals decrease the probability that employees will act unethically.
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Lisa is unlikely to create an ethical workplace because the attitude of top management influences employee ethics
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Lisa owns and manages a small auto-parts store. She hesitates to discuss business ethics with her employees because she wants them to spend more time with the customers and she also doesn't think she should tell them how to behave. Is Lisa going to create an ethical workplace? Why or why not?
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The Sarbanse-Oxley Act
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Highlight the act that requires companies to set up confidential systems so that "red flags" can be raised about suspected illegal and unethical business practices.
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Because many corporate watch groups will discover and publicize the unethical behavior of your company's foreign suppliers.
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Why is it important to monitor the employment practices of foreign suppliers?
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true
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Since the late 1970s, the Foreign Corrupt Practices Act has prohibited U.S. businesspersons from bribing foreign officials to secure beneficial contracts.
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true
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Under the Foreign Corrupt Practices Act, some payments to minor foreign government officials are allowed to accelerate the performance of administrative services.
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No, because legal compliance is regarded as the moral minimum.
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Marshall owns and operates a construction firm. He uses inexpensive and low-grade building products and accepts inferior carpentry work from his subcontractors. Nevertheless, Marshall complies with all the city building codes as well as all state and federal laws. Has he fulfilled all of his ethical obligations?
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Bernard is unlikely to create an ethical workplace, because the attitude of top management influences employee ethics
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Bernard is the owner and manager of a small auto-parts store. He thinks that talking about business ethics with employees takes time that would be better spent paying attention to customers. He also does not believe that he has a right to tell other people how they should behave. Is Bernard likely to create an ethical workplace with this way of thinking? Why or why not?
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unethical and illegal, because their actions constituted theft from the airlines
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Sanderson worked in a travel service office and had access to the reservation systems of several airlines. Sanderson accessed the system and replaced the names of passengers with fictitious names. She also enrolled the fake names in the airlines' frequent-flyer programs. Her husband set up mailboxes under those names for the delivery of free airline tickets "earned" under the frequent-flyer programs. Real passengers were not harmed by and did not complain of the deception. The Sandersons' behavior was
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Acme's shareholders
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Patrick, the human resources manager at Acme Company, must decide how to cut personnel costs. This decision will harm employees who are laid off or fired. Patrick must balance the interests of employees who have been loyal to the firm for a long time against the interests of
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permitted by U.S. law if the payment is made to a minor official to speed up administrative procedures
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Bribery is acceptable in certain foreign countries. Indeed, U.S. Development, Inc., has found that the only way it can ensure delivery on certain contracts in these countries is to bribe the officials. This is
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liable, because it was foreseeable that a child would have access to and try to use a lighter.
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Under state law, a manufacturer must design a dangerous product so as to avoid harm to people who are using the product as intended or in an unintended but foreseeable way. Bennett, a six-year-old, placed a Bic cigarette lighter under his shirt and lit the lighter. His shirt caught on fire, causing him severe burns. His mother sued Bic, contending it was liable because the lighter was a dangerous product and Bennett's use of the lighter was unintended but foreseeable. The court is most likely to find that Bic was
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fulfilled his ethical obligations as a salesperson because he followed company policy concerning unsafe products.
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Robert was employed as a sales representative by the United States Steel Corporation. It had a "whistleblowing" policy and procedure by which employees could make complaints about company policies and products. Robert, who was not a safety expert, believed that one of the company's products had not been adequately tested and posed a serious danger. In accordance with company policy, Robert notified his supervisor of his concerns. The product was successfully tested and marketed and caused no harm. Robert had
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consider their actions in light of the consequences if everyone in society acted the same way.
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Regan owns and manages The Coffee Shoppe. She likes to experiment with different management styles and life philosophies. She recently studied Kantian ethics and asks her employees to begin following Kant's categorical imperative at work. This means that the employees should
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how the expansion will affect the rights of his employees, his consumers, and the community into which he wishes to expand.
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Jeff believes in the principle of rights theory and uses it to make ethical decisions for his business. He must decide whether to expand his business into Asia. Several key employees do not want the business to expand overseas and have threatened to quit if Jeff makes this move. Under the principle of rights theory, he will make this decision by considering
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the costs and benefits of retaining a nonproductive employee.
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The upper-level management of Nationwide Sales Corporation wants to fire Andy because he is a nonproductive employee. Using a utilitarian approach to business ethics, management would probably consider
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he acted in good faith
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Ted is the owner and chief executive officer of a business. He recently began an advertising campaign to promote a new product that is regulated by state law. The law is somewhat unclear. Before launching the campaign, he researched the relevant law and consulted with his attorney in an effort to comply with the law. Nevertheless, the attorney general of his state has filed a lawsuit against him for deceptive advertising. Ted's best defense is that
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he acted in good faith
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Ted is the owner and chief executive officer of a business. He recently began an advertising campaign to promote a new product that is regulated by state law. The law is somewhat unclear. Before launching the campaign, he researched the relevant law and consulted with his attorney in an effort to comply with the law. Nevertheless, the attorney general of his state has filed a lawsuit against him for deceptive advertising. Ted's best defense is that
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