question

Online auction sites that involve business transactions between users of products and services are categorized as _______ e-commerce.

answer

Consumer to Consumer (C2C)

question

E-commerce sites that use the ______ collect data on consumers and businesses and then sell this data to other companies for marketing purposes

answer

infomediary model

question

In a value chain, service involves

answer

processing raw materials into finished goods

question

_____ is a method for advertisers to pay for cost per view or cost per click

answer

Micropayment

question

Which of the following is an advantage of e-commerce

answer

improving customer service

question

Identify the e-commerce business model that brings sellers and buyers together on the Web and collects commissions on transactions between these parties

answer

brokerage model

question

A rising healthcare center approaches a media buyer to promote the center. This process is called media buying. Identify the type of market the center belongs to from the following

answer

horizontal market

question

Identify a similarity between e-commerce and traditional commerce

answer

The goal of selling products to generate profit is the same

question

Companies using ______ e-commerce applications for purchase orders, invoices, and other operations report millions of dollars in saving by increasing transaction speed, reducing errors, and eliminating manual tasks

answer

business to business (B2B)

question

______ in e-commerce means all market participation can trade at the same price

answer

price transparency

question

e-commerce provides product acknowledgements through phone calls and faxes (true or false)

answer

false

question

Universities are an example of nonbusiness organizations that use e-commerce applications (true or false)

answer

true

question

e-business is part of e-commerce (true or false)

answer

true

question

One method of conducting voice-based e-commerce is using e-wallets

answer

true

question

Short-range wireless communications technologies and 3G and 4G networks support mobile commerce (m-commerce) applications (true or false)

answer

true

question

Government and nonbusiness organizations are refrained from using e-commerce applications (true or false)

answer

false

question

Outbound logistics, a primary activity in Michael Porter's value chain, includes task associated with receiving, storing, and converting raw materials to finished goods. (true or false)

answer

false

question

The buyer-side marketplace offers suppliers a direct channel of communications to buyers through online storefronts (true or false)

answer

false

question

The fulfillment function of the business-to-consumer (B2C) e-commerce cycle is responsible for delivering products or services to customers (true or false)

answer

true

question

E-business includes transactions that generate demand for goods and services (true or false)

answer

true

question

______ is a method for improving the volume pr quality of traffic to a website

answer

search engine optimizations

question

In a value chain, service involves ______

answer

activities to support customers after the sale of products

question

In the ______, an organizations uses e-commerce sites to sell digital products and services

answer

subscription model

question

An ______ refers to exchange of money or scrip electronically

answer

electronic payment

question

A rising healthcare center approaches a media buyer to promote the center. This process is called media buying. Identify the type of market the center belongs to from the following

answer

horizontal market

question

The _____ transfers the old retail model to the e-commerce world by using the medium of the internet

answer

merchant model

question

Companies using _______ e-commerce applications for purchase orders, invoices, and other operations report millions of dollars in savings by increasing transactions speed, reducing errors, and eliminating manual tasks

answer

business to business (b2b)

question

which of the following terms is computed by dividing the number of clicks an ad gets by the total impression bought

answer

click through rate (CTR)

question

Any element of a Web page that is clicked counts as a ______ to a server

answer

hit

question

An _______ is an artificial intelligence applications that can be used for Web marketing

answer

intelligent agent

question

Which of the following is a supporting activity in a value chain

answer

technological development

question

Large corporations (such as general electric or boeing) as well as cosortiums of large companies use the ____ model.

answer

buyer side marketplace

question

Which of the following primary activities in a value chain involves moving and storing products, from the end of the production line to end users to distribution centers

answer

outbound logistics

question

In the third-party exchange marketplace, the sale of medical products is an example of an ________

answer

vertical market

question

In the context of Web marketing, _______ are displays ads that appear on top of a browser window, blocking the user's view

answer

pop-ads

question

Crisis response is categorized as a ______ application

answer

government to government (G2G)

question

_______ is a popular online payment system used on many online auction sites

answer

Paypal

question

BuyStore Inc., an online retail store sells all its products exclusively through its Web site, buystore.com and is also available as an application on mobiles. BuyStore is an example of a _______.

answer

pure-play company

question

E-training for government officials is categorized as a ____ application

answer

government to employee (g2e)

question

Identify a similarity between e-commcerce and traditional commerce

answer

the goal of selling products to generate profit is the same

question

The _____ represents the value added by supporting primary activities of a value chain

answer

margin

question

in the context of trading partner agreements identify an advantage of electronic business Extensible Markup Language over Hypertext Markup Language (HTML).

answer

ebXML allows you to select only the data requests in a search .

question

A web page displayed when a user first visits a site called an

answer

splash screen

question

Which of the following is true of mobile commerce (m-commerce) applications

answer

supported by short range wireless

question

Time zones can also pose difficult in managing a global information system (GIS) (true or false)

answer

true

question

An information system manager faces design and implementations issues when developing a global network (true or false)

answer

true

question

operational support provided by a global information system (GIS) involves broad and long term goals (true or false )

answer

false

question

with the popularity of the internet the usage of value added networks has increased (true or false)

answer

false

question

e-busienss builds on the advantages and structures of traditional business by adding the flexibility that networks offer (true or false)

answer

true

question

lack of standardizations can impede the development of a cohesive global information system (GIS) that is capable of sharing information resources across borders (true or false)

answer

true

question

in a multinational structure financial management is decentralized (true or false)

answer

false

question

In an organization with global structure the headquarters country has the responsibility of selling, marketing, and tailoring products to the requirements and tastes of the countries of its subsidiaries (true or false)

answer

false

question

An organizations structure usually determines the architecture of its global information system (GIS) (true or false)

answer

true

question

the expansion of global markets is a major factor in developing global information systems to handle the _______ demands of integrated worldwide services.

answer

customers'

question

In prototyping, modifications of a complete system is easier than modifying a prototype (true or false)

answer

false

question

The creation of a system specifications document indicates the beginning of the analysis phase of the system development life cycle (SDLC) (true or false)

answer

false

question

Normally a task force for the planning phase of the systems development lift cycle (SDLC) only includes representatives from the IT department along with the top management (true or false)

answer

false

question

It is important to project an organizations growth rate when designing information systems (True or false)

answer

true

question

Establishing evaluation criteria often gives rise to subjectivity issues during the systems development life cycle (SDLC) process (true or false)

answer

false

question

Information system projects are often an extension of existing systems or involve replacing an old technology with a new one (true or false)

answer

true

question

The object-oriented approach treats process and data independently and is a sequential approach that requires completing the analysis before beginning the design (true)

answer

false

question

Service-oriented architecture (SOA) advocates that core business functions and the dynamic functions that change all the time should be decoupled (true or false)

answer

true

question

A request for information (RIF) can help manage the selection of vendors by focusing on the project requirements that are crucial for selecting vendors (true or false)

answer

true

question

external users are normally part of a companies task force (true or false)

answer

false

question

___________ are considered the first large - scale interactive global system

answer

airline reservation systems

question

A manufacturer moving operations to another country because of advantages available in that country fix involved in _______ the operations

answer

regionalizing

question

the growing trend towards universal cutovers and products means ____ has become an important factor in purchasing and the supply chain

answer

globalization

question

an international company with a global information system (GIS) in place _____.

answer

can increase its control over its subsidiaries

question

One of the dimensions along which a global information system (GIS) is defined is _________, which refers to the use of managerial power to ensure adherence to an organizations goal

answer

control

question

some companies create separate Web sites for each country in which they do business. This is called ____ of a web site

answer

localization

question

________ can simplify communication, improve business relationships, and offer new opportunities to both consumers and business

answer

the internet

question

By generating and developing timely and relevant information supported by networks ____ creates new opportunities for conducting commercial activities

answer

e-business

question

Which of the following statements is true of a GIS

answer

it facilitates communication between headquarters and subsidiaries in other countries

question

Which of the following is an advantage of a joint application design (JAD)

answer

varying viewpoints

question

Which of the following is an internally identified problem in information systems

answer

Management

question

During the ______ of the system development life cycle analysts investigate a proposed solution

answer

implementation phase

question

The systems development life cycle (SDLC) is also known as

answer

the waterfall model

question

_________ measures what an individual would miss by not having an information system or feature

answer

opportunity cost

question

External users of an organization system ______

answer

are its customers, contractors, and suppliers

question

which of the allowing is considered to be a core function of a GIS

answer

Strategic Planning

question

Which of the following characteristics of a joint application design

answer

A joint application design session

question

______ assesses an information systems cost and benefits

answer

economic feasibility

question

During the _____ of the systems development life cycle model an info system designer must define the problem an organization faces

answer

planning phase

question

______ are employees who will use an information system regularly and they can offer important feedback on the systems strengths and weaknesses

answer

internal users

question

In a customer relationship management CRM system, identify a focus of marketing strategies

answer

long term relationships with customers

question

Which of the following statements is true about online auctions

answer

it is a cost-effective method for selling excessive inventory

question

In CRM, identify an approach used to automate email, call logs, and campaign management

answer

Web based CRM

question

Wotf statements is true of collaborative planning, forecasting, and replenishment (CPFR)?

answer

It improves operational efficiency and manages inventory

question

Identify a component of an enterprise resource planning (ERP) system that provides information on assessing job candidates

answer

human resources

question

Wotf is a disadvantage of an enterprise resource planning EPR system

answer

need for extensive training

question

Identify a technique that improves customer relationship management (CRM) systems by identifying, storing and disseminating "know-how"

answer

KM Knowledge

question

In the context of internet enabled supply chain management (SCM) bargaining and renegotiating prices and term agreements are part of _____ activities

answer

purchasing/procurement

question

In a manufacturing firm's supply chain, raw materials flow from suppliers to

answer

manufactures

question

Which of the following is a search for specific information or patterns using input from multiple business partners and data sources

answer

collaborative filtering

question

Which of the following is an example of an e-marketplace

answer

e-distributor

question

In the context of internet-enabled supply chain management (SCM) handling returned goods and out of stock notifications to customers is part of ______ activities

answer

Order Processing

question

Which of the following elements plays a major role in implementing a supply chain management (SCM) system

answer

the internet

question

In a customer relationship management (CRM) system what do e-commerce sites use to send notifications on new products and services

answer

emails

question

In a supply chain management (SCM) system, typically an organization hosting an ______ collects transaction fees for the service

answer

online auction

question

In SCM, identify a process in which EDI accelerates the delivery of accurate information

answer

financial reporting

question

In the context of personalization technology, what is the drawback of collaborative filtering (CF)?

answer

collaborative filtering needs a large sample of users and content to work well

question

Identify a true statement about Web based EDI or Open EDI

answer

Web based EDI has the advantage of being platform interdependent

question

In the context of SCM, activities providing real-time stock information and replenishing stock quickly are part of

answer

inventory management

question

In SCM system, which of the following is used by a traditional electronic data interchange EDI to transmit documents over the internet

answer

Proprietary protocols and networks

question

Identify the functions coordinated by a supply chain management system

answer

procuring materials and transforming them into products or services

question

The component of an ERP systems collects and analyzes relevant internal and external data and information needed by other functions

answer

unified database

question

Wotf helps businesses maintain a competitive edge in the supply chain by solving time constraints problems for international trade and making it possible to conduct business around the clock

answer

E-marketplace

question

Wotf is used by companies to improve the efficiency and effectiveness of the supply chain process

answer

the internet and established Web protocols

question

In the context of CRM systems, identify a technology used to gather information about customers preference and shopping patterns

answer

personalization

question

An ______ used in the choice phase, helps sort through possible solutions to choose the best one for an organization

answer

decision support system

question

Setting queue priorities is a type of _____ decision at the operational management level

answer

unstructured

question

Identify a true statement about DSSs

answer

a DSSs facilitates improvements but does not necessarily cause them

question

record keeping payroll and simple inventory problems are examples of _____ tasks

answer

structured

question

the _____ of an EIS is responsive for managing data access

answer

administrative module

question

The ____ of an EIS is responsible for manning data access

answer

administrative module

question

______ is a collection of applications that supports decision makers by providing access to a shared environment and information

answer

groupware

question

Resolving conflicts btw two divisions is a type of ____decision at the tactical management level

answer

unstructured

question

Identify a true statement about unstructured decisions

answer

the decision makers intuition plays a major role in the one time decision

question

For an______ to be useful, it should collect data related to an organizations critical success factors issues that make or break a business

answer

EIS

question

Plant location is a type of _____ decision at the strategic management level

answer

structured

question

Wotf factors is important to ensure that ket decision makers are involved in designing a management support system

answer

keeping lines of communication open

question

Identify the characters of electronic meeting system

answer

Desktop conferencing

question

The ____ module of an EIS is responsible for using the system

answer

administrative

question

In the ____ of the decision making process, data is collected from internal and external sources and processed

answer

intelligence phase

question

_____ enables decision makers in different locations to participate in a group decision making process

answer

electronic meeting system

question

Wotf tasks performed by managers uses an EIS

answer

Spotting trends

question

Identify a technique under the EIS that allows managers to flag data that is unusual or out of normal boundaries

answer

variance reporting

question

Wotf questions foes the role of a managerial designer address

answer

what should the balance between aggregated and desegregated data be

question

Wotf geographical objects of a GIS is most likely used to show a particular zip code or a large tourist attraction

answer

areas

question

______ enables you to apply different variables in decision making

answer

sensitivity analysis

question

semistructured decisions are challenging because they

answer

involve multiple criteria

question

_____ decisions include a strutted aspect that benefits from information retrieval, analytical models, and information system technology

answer

semistructured

question

The _____ of an EIS is used by developers to configure data mapping and screen sequencing

answer

builder module

question

Sales forecasting is an example of an_____ task

answer

semistructured

question

Wotf geographic objects of a GIS is most likely used to show the location of an airport

answer

points

question

Artificial Intelligence (AI) applications and technologies offer true human intelligence (true or false)

answer

false

question

Decision makers use "what-is" analysis to monitor the effect of a change in one or more variables (true or false)

answer

false

question

information systems can be added to (DSS) model base components to incorporate fuzzy sets in the model building process (true or false)

answer

false

question

some robots have limited vision that is useful for location and picking up objects as long as the objects are isolated from other objects (true or false)

answer

true

question

for expert systems to be successful, they must be applied to an activity that human experts have not handled in the past (true or false)

answer

false

question

personal robots have unlimited mobility and unlimited vision (true or false)

answer

false

question

intelligent agents are used for virtual catalogs (true or false)

answer

true

question

what-is analysis is used in systems that have the capability to report real time information and predict what could happen in the future (true or false)

answer

false

question

Robots are one of the most successful applications of AI

answer

true

question

A user interface components provides user-friendly access to an expert (True or False)

answer

true

question

Push technology can be effective for both business-to-consumer(B2C) and business to business (B2B) marketing

answer

true

question

Google AppEngine is an example of private cloud service

answer

false

question

A (RFID) tag provides a unique identification for a credit or debit card carrying the tag (true or false)

answer

true

question

Nano materials have been applied as coatings on eyewear for increased comfort

answer

true

question

In grid computing each participants is referred to as a branch (true or false)

answer

false

question

Utility computing can work with the software as a (SaaS) model (true or false)

answer

true

question

People can enter other (CAVEs) in other locations no matter how far away they are geographically (true or false)

answer

true

question

Before VR technology, even the best graphics programs used a 2 dimensional environment to illustrate a 3-D object (true or false)

answer

true

question

Bluetooth has a line of sight limitations(true or false)

answer

false

question

Compared with (WIMAX), (Wi-Fi) theoretically has faster data transfer rates and a longer range (true or false)

answer

false

question

Identify the characteristics of an intelligent agent that demonstrates its ability to learn from previous knowledge and go beyond information given previously

answer

adaptability

question

______ networks are networks that learn and are capable of performing tasks that are difficult with conventional computers

answer

artificial neural

question

One of the requirements of a computer that can support AI is that it should be able to

answer

deal with new situations based on previous learning

question

In the context of the components of an expert system, an ____ is similar to the model base component of a (DSS)

answer

inference engine

question

______ are software capable of reasoning and following rule-based processes

answer

intelligent agents

question

______ is the knowledge base component of an expert system and enables an expert system to learn from experience and examine and extract relevant facts to determine the path to a solution

answer

meta-knowledge

question

an _______ agent can be used to automatically fill out Web forms

answer

personal

question

_______ is designed to help computers simulate vagueness and uncertainty in common situations

answer

fuzzy logic

question

______ agent can serve as search engines, site reminders, or personal surfing assistants

answer

shopping and information

question

In the context of the decision-making analysis that use information technology, _____ analysis is available in spreadsheet programs such as microsoft excel

answer

what-if

question

Instead of using the if-then else rules that expert systems use, ______ use patterns

answer

artificial neural networks

question

______ agents usually track and report on computer equipment and network systems to predict when a system crash or failure might occur

answer

monitoring and surveillance

question

intelligent agents are also known as

answer

bots

question

In the context of an expert system, an _____ works with the knowledge base management system,s to ensure that the knowledge base is as up to date as possible

answer

knowledge acquisition facility

question

Adding deductive reasoning to traditional DBMS functions is a benefit of integrating an expert system into the database component of an

answer

DSS

question

An NLP system provides a question-and-answer setting that is particularly used with ______.

answer

database

question

_______ was the first expert system developed to determine the chemical structure of molecules

answer

DENDRAL

question

Which of the following sets defines membership in a black-or-white fashion

answer

crisp set

question

Explanation capabilities can be added to a DSS by integrating it with an

answer

expert system

question

Which of the following is true of integrating an expert system into the database component of DSS

answer

it adds the capability to handle fuzzy data

question

the _____ component of an expert system is important because it helps give users confidence in the systems results

answer

explanation facility

question

In backwards chaining technique used by the inference engine component, an expert system starts with the _____ condition

answer

then

question

The size and complexity of the human language has made developing _____ systems difficult

answer

natural-language processing

question

which component of an expert system uses forward and backward chaining to manipulate a series of rules

answer

inference engine

question

______ is a programming language for controlling robots

answer

VAL

question

Which of the following issues is faced by application service providers ASPS

answer

privacy issues

question

Wytes Pharmaceuticals

answer

public cloud computing

question

one major obstacle using VR

answer

fiber-optic cables

question

Which of the following is a cloud computing risk that deals with specific jurisdictions and commitments to local privacy

answer

data location

question

A_______ is a matrix barcode consisting of black modules arranged in a square pattern on a white background

answer

quick response code

question

______ refers to giving objects in a virtual reality environment texture and sharing for a 3D appearance

answer

simulation

question

The ______ is capable of imaging atoms and incorporating nano material layers into hard disk recording heads and magnetic disk coatings

answer

STM

question

A ______ can be used to create and test prototypes, develop interfaces, and stimulates factory layouts and assembly lines

answer

CAVE

question

_____ radio frequency identification (RFID) tags can be embedded in a sticker or under the human or animal skin

answer

active

question

WIMAX is designed for wireless _______

answer

metropolitan area networks

question

_______ automates the configuration, deployment, and ongoing management of application in the cloud

answer

Platform as a service (PaaS)

question

bluetooth can be used to create a ______, to communicate among computerized devices

answer

(PAN) personal area network

question

In the context of VR technology, the main technology used in an exocentric environment is

answer

3D graphics

question

A ______ cloud allows an organization to take advantage of the scalability

answer

hybrid

question

_______ could be useful for authentication purposes in voting via the internet

answer

biometrics

question

A _____ us a small electronic device consisting of a microchip and an antenna and performs the same task as bar codes

answer

radio frequencies Id tags

question

Which technology streamlines the process of users getting software updates and updated content

answer

push technology

question

______ measures could add another layer of security

answer

biometrics

question

In the context of VR, ________ refers to the concept of allowing users in different locations

answer

network communications

question

Venus Technologies

answer

Infrastructure as a service (LaaS)

question

Platform as a service (PaaS) is hosted in the cloud and accessed by clients through their

answer

web browsers

question

Nanotechnology incorporates techniques that involve the structure and composition of materials on a

answer

nanoscale

question

In a ________ cloud, a participating organization purchases and maintains the software and infrastructure itself

answer

private

question

In grid computing, if one node in the grid falls another can take over

answer

improved reliability

question

In the context of VR technology, _______ refers to giving users the sense that they are in another location

answer

telepresence

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