Chapter 7 pt.2

question

The two factor theory suggests that dissatisfaction is caused by extrinsic factors. Which of the following is an example of such a factor?
answer

working conditions
question

Which of the following is not true about the two factor theory?
answer

A job becomes satisfying when the dissatisfying characteristics are removed.
question

Gerry has a job that pays an excellent salary. Which of these factors is most likely responsible for the fact that Gerry loves her job?
answer

recognition for her achievements
question

Which one of the following would be considered a motivator in the two-factor theory
answer

responsibility
question

Your fellow employees have a terrible work situation. You decide that your first job should be to remedy the hygiene factors. Which are they?
answer

Recognition
question

Your fellow employees have a terrible work situation. You have decided to try to apply Herzberg’s two factor theory. Which of the following statements would likely be true?
answer

Fixing the conditions that make the employees dissatisfied will not make them satisfied
question

McClelland’s theory of needs concentrate’s on which three needs?
answer

Need for achievement, power and affiliation
question

How does McClelland define the need for affiliation
answer

Desire for friendship, cooperative situations and mutual understanding
question

Cognitive evaluation theory suggests that which of the following would not serve to increase an employees motivation
answer

base pay on performance
question

According to the goal-setting theory of motivation, highest performance is reached when goals are set to which level
answer

difficult but attainable
question

MBO emphasizes translating overall organizational objectives into
answer

specific objectives for organizational units and individual members
question

Who sets MBO objectives?
answer

they are set jointly by superior and subordinate
question

What sort of goals does Management by objectives (MBO) emphasize?
answer

Tangible, verifiable, and measurable
question

What does MBO provide for the individual employee
answer

Specific personal performance objectives
question

Which of the following is an example of an MBO objective
answer

Decrease payroll costs in the accounting department by 6% over the next 6 months
question

Which of the following is not an ingredient commons to all MBO programs?
answer

Consistent monetary rewards
question

According to Bandura, what is the most important source of increasing self-efficacy
answer

enactive mastery
question

What theory attempts to measure the strength of one’s expectations and predict motivation
answer

Expectancy theory
question

The degree to which an individual believes that performing at a particular level will generate a desired outcome is defined by expectancy theory as what kind of relationship?
answer

performance reward

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