Chapter 7 pt.2 – Flashcards
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The two factor theory suggests that dissatisfaction is caused by extrinsic factors. Which of the following is an example of such a factor?
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working conditions
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Which of the following is not true about the two factor theory?
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A job becomes satisfying when the dissatisfying characteristics are removed.
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Gerry has a job that pays an excellent salary. Which of these factors is most likely responsible for the fact that Gerry loves her job?
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recognition for her achievements
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Which one of the following would be considered a motivator in the two-factor theory
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responsibility
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Your fellow employees have a terrible work situation. You decide that your first job should be to remedy the hygiene factors. Which are they?
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Recognition
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Your fellow employees have a terrible work situation. You have decided to try to apply Herzberg's two factor theory. Which of the following statements would likely be true?
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Fixing the conditions that make the employees dissatisfied will not make them satisfied
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McClelland's theory of needs concentrate's on which three needs?
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Need for achievement, power and affiliation
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How does McClelland define the need for affiliation
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Desire for friendship, cooperative situations and mutual understanding
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Cognitive evaluation theory suggests that which of the following would not serve to increase an employees motivation
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base pay on performance
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According to the goal-setting theory of motivation, highest performance is reached when goals are set to which level
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difficult but attainable
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MBO emphasizes translating overall organizational objectives into
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specific objectives for organizational units and individual members
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Who sets MBO objectives?
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they are set jointly by superior and subordinate
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What sort of goals does Management by objectives (MBO) emphasize?
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Tangible, verifiable, and measurable
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What does MBO provide for the individual employee
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Specific personal performance objectives
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Which of the following is an example of an MBO objective
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Decrease payroll costs in the accounting department by 6% over the next 6 months
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Which of the following is not an ingredient commons to all MBO programs?
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Consistent monetary rewards
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According to Bandura, what is the most important source of increasing self-efficacy
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enactive mastery
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What theory attempts to measure the strength of one's expectations and predict motivation
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Expectancy theory
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The degree to which an individual believes that performing at a particular level will generate a desired outcome is defined by expectancy theory as what kind of relationship?
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performance reward
