chapter 7 hr management

question

which of the following is true of informal learning
answer

it is motivated by a personal intent to develop
question

which of the following is usually conducted first when performing a needs assessment in training process
answer

organizational analysis
question

? outcomes are used to measure the aquisition of knowledge
answer

cognitive
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? is the process of identifying the knowledge, skills, jobs, and behaviors that need to be emphasized in behavior
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task analysis
question

to enhance the employee conscientiousness factor that influences the motivation to learn, an organization should
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communicate the need for learning
question

Which of the following is true of a support network in training?
answer

It is the support that trainees give one another to discuss their progress.
question

The last stage in the training design process is ensuring the transfer of training.
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false
question

The last step in an effective onboarding process is _____.
answer

connection
question

Which of the following types of skills is best improved by behavior-modeling training?
answer

interpersonal
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Which of the following is an example of effective onboarding?
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Avoiding debasing new employees
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Which of the following is true of instructor-led classroom instruction?
answer

This is one of the least time consuming ways to present information.
question

Adventure learning focuses on developing creativity through the use of simulations and video games.
answer

false
question

_____ involves development programs, courses, and events that are developed and organized by the company.
answer

formal training
question

In the context of factors that influence the motivation to learn, which of the following management actions is likely to increase employees’ self-efficacy?
answer

Emphasizing that learning is under the employees’ personal control
question

Which of the following is true of an action plan for training?
answer

It is a written document that ensures training transfers to the job.
question

Simulations can be used to teach production and process skills; however, they cannot be used to teach management and interpersonal skills.
answer

false
question

The first step in choosing a training method is to consider the extent to which the method facilitates learning and transfer of training.
answer

false
question

Which of the following is true about simulations as a training technique?
answer

They are methods used to represent real-life situations.
question

Action plans are developed to facilitate _____.
answer

transfer of training
question

In the training process, _____ analysis involves identifying the conditions such as equipment, environment, and time constraints.
answer

task
question

An individual who works in a country other than his or her country of origin is called a(n) _____.
answer

expatriate
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If a training program focuses primarily on ensuring that employees have product or service knowledge, it is taking the strategic initiative to _____.
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improve customer service
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The first step in task analysis is to
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identify the jobs to be examined
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_____ analysis involves determining the business appropriateness of training, given the company’s business strategy.
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organizational
question

Which of the following factors that influence motivation deals with an employee’s tendency to be reliable, hardworking, self-disciplined, and persistent?
answer

Conscientiousness
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in the onboarding process, the clarification step involves understanding company policies and rules.
answer

false
question

A disadvantage of distance learning is the high travel costs incurred during training.
answer

False
question

In the first step of the training process, person analysis and task analysis are often conducted at the same time.
answer

True
question

In the context of factors that influence the motivation to learn, when an organization seeks to convince employees that they can successfully learn the content of a training program, the organization is primarily focusing on improving
answer

the self-efficacy of the employees.
question

The first stage in the training design process involves ensuring that employees are ready for training.
answer

False
question

A firm focuses on organizational and person analysis during the _____ stage in the training design process.
answer

needs assessment
question

Pairing up expatriates and their families with an employee from the host country is likely to occur in the _____.
answer

on-site phase

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