chapter 7 hr management – Flashcards

question
which of the following is true of informal learning
answer
it is motivated by a personal intent to develop
question
which of the following is usually conducted first when performing a needs assessment in training process
answer
organizational analysis
question
? outcomes are used to measure the aquisition of knowledge
answer
cognitive
question
? is the process of identifying the knowledge, skills, jobs, and behaviors that need to be emphasized in behavior
answer
task analysis
question
to enhance the employee conscientiousness factor that influences the motivation to learn, an organization should
answer
communicate the need for learning
question
Which of the following is true of a support network in training?
answer
It is the support that trainees give one another to discuss their progress.
question
The last stage in the training design process is ensuring the transfer of training.
answer
false
question
The last step in an effective onboarding process is _____.
answer
connection
question
Which of the following types of skills is best improved by behavior-modeling training?
answer
interpersonal
question
Which of the following is an example of effective onboarding?
answer
Avoiding debasing new employees
question
Which of the following is true of instructor-led classroom instruction?
answer
This is one of the least time consuming ways to present information.
question
Adventure learning focuses on developing creativity through the use of simulations and video games.
answer
false
question
_____ involves development programs, courses, and events that are developed and organized by the company.
answer
formal training
question
In the context of factors that influence the motivation to learn, which of the following management actions is likely to increase employees' self-efficacy?
answer
Emphasizing that learning is under the employees' personal control
question
Which of the following is true of an action plan for training?
answer
It is a written document that ensures training transfers to the job.
question
Simulations can be used to teach production and process skills; however, they cannot be used to teach management and interpersonal skills.
answer
false
question
The first step in choosing a training method is to consider the extent to which the method facilitates learning and transfer of training.
answer
false
question
Which of the following is true about simulations as a training technique?
answer
They are methods used to represent real-life situations.
question
Action plans are developed to facilitate _____.
answer
transfer of training
question
In the training process, _____ analysis involves identifying the conditions such as equipment, environment, and time constraints.
answer
task
question
An individual who works in a country other than his or her country of origin is called a(n) _____.
answer
expatriate
question
If a training program focuses primarily on ensuring that employees have product or service knowledge, it is taking the strategic initiative to _____.
answer
improve customer service
question
The first step in task analysis is to
answer
identify the jobs to be examined
question
_____ analysis involves determining the business appropriateness of training, given the company's business strategy.
answer
organizational
question
Which of the following factors that influence motivation deals with an employee's tendency to be reliable, hardworking, self-disciplined, and persistent?
answer
Conscientiousness
question
in the onboarding process, the clarification step involves understanding company policies and rules.
answer
false
question
A disadvantage of distance learning is the high travel costs incurred during training.
answer
False
question
In the first step of the training process, person analysis and task analysis are often conducted at the same time.
answer
True
question
In the context of factors that influence the motivation to learn, when an organization seeks to convince employees that they can successfully learn the content of a training program, the organization is primarily focusing on improving
answer
the self-efficacy of the employees.
question
The first stage in the training design process involves ensuring that employees are ready for training.
answer
False
question
A firm focuses on organizational and person analysis during the _____ stage in the training design process.
answer
needs assessment
question
Pairing up expatriates and their families with an employee from the host country is likely to occur in the _____.
answer
on-site phase
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question
which of the following is true of informal learning
answer
it is motivated by a personal intent to develop
question
which of the following is usually conducted first when performing a needs assessment in training process
answer
organizational analysis
question
? outcomes are used to measure the aquisition of knowledge
answer
cognitive
question
? is the process of identifying the knowledge, skills, jobs, and behaviors that need to be emphasized in behavior
answer
task analysis
question
to enhance the employee conscientiousness factor that influences the motivation to learn, an organization should
answer
communicate the need for learning
question
Which of the following is true of a support network in training?
answer
It is the support that trainees give one another to discuss their progress.
question
The last stage in the training design process is ensuring the transfer of training.
answer
false
question
The last step in an effective onboarding process is _____.
answer
connection
question
Which of the following types of skills is best improved by behavior-modeling training?
answer
interpersonal
question
Which of the following is an example of effective onboarding?
answer
Avoiding debasing new employees
question
Which of the following is true of instructor-led classroom instruction?
answer
This is one of the least time consuming ways to present information.
question
Adventure learning focuses on developing creativity through the use of simulations and video games.
answer
false
question
_____ involves development programs, courses, and events that are developed and organized by the company.
answer
formal training
question
In the context of factors that influence the motivation to learn, which of the following management actions is likely to increase employees' self-efficacy?
answer
Emphasizing that learning is under the employees' personal control
question
Which of the following is true of an action plan for training?
answer
It is a written document that ensures training transfers to the job.
question
Simulations can be used to teach production and process skills; however, they cannot be used to teach management and interpersonal skills.
answer
false
question
The first step in choosing a training method is to consider the extent to which the method facilitates learning and transfer of training.
answer
false
question
Which of the following is true about simulations as a training technique?
answer
They are methods used to represent real-life situations.
question
Action plans are developed to facilitate _____.
answer
transfer of training
question
In the training process, _____ analysis involves identifying the conditions such as equipment, environment, and time constraints.
answer
task
question
An individual who works in a country other than his or her country of origin is called a(n) _____.
answer
expatriate
question
If a training program focuses primarily on ensuring that employees have product or service knowledge, it is taking the strategic initiative to _____.
answer
improve customer service
question
The first step in task analysis is to
answer
identify the jobs to be examined
question
_____ analysis involves determining the business appropriateness of training, given the company's business strategy.
answer
organizational
question
Which of the following factors that influence motivation deals with an employee's tendency to be reliable, hardworking, self-disciplined, and persistent?
answer
Conscientiousness
question
in the onboarding process, the clarification step involves understanding company policies and rules.
answer
false
question
A disadvantage of distance learning is the high travel costs incurred during training.
answer
False
question
In the first step of the training process, person analysis and task analysis are often conducted at the same time.
answer
True
question
In the context of factors that influence the motivation to learn, when an organization seeks to convince employees that they can successfully learn the content of a training program, the organization is primarily focusing on improving
answer
the self-efficacy of the employees.
question
The first stage in the training design process involves ensuring that employees are ready for training.
answer
False
question
A firm focuses on organizational and person analysis during the _____ stage in the training design process.
answer
needs assessment
question
Pairing up expatriates and their families with an employee from the host country is likely to occur in the _____.
answer
on-site phase