Chapter 6 Insurance In The Medical Office From Patient To Payment – Flashcards

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Numerical values are assigned to medical services, based on nationwide research, in a (n) ?
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Relative value scale ( RVS)
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The centers for Medicare and Medicaid Services (CMS) Resources-based Relative Value Scale (RBRVS) builds on the RVS method by adding factors for ?
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provider expenses
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The comparison of the usual fee and individual physician charges for a services, the customary fee charged by most physicians in the community, and the reasonable fee for service is known as what approach ?
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usual, customary, and reasonable (UCR)
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Fees that physicians charge to most of their patients most of the time under typical conditions are ?
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usual fees
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If a patient makes a payment at the time of services, a medical billing program is used to print a (n) ?
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walkout receipt
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Whether a physician participates in a plan or not is decided by ?
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the physician
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Within a managed care organization, the gatekeeper is another name for a ?
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primary care physician
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Who makes referral for patient in an HMO ?
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both the gatekeeper and the primary car physician
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Which of the following do not usually file claims for patients ?
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non-participating physicians
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The first step in calculating RBRVS is to determine the ?
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procedures codes
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The abbreviation PPO stands for
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preferred provider organization
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In some plans, a primary care physician (PCP) is assigned to ?
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each patient
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What should explain what is required of the patient financially when payment is due ?
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Financial policy
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Positive or negative corrections to a patient's account, such as returned check fees, are called ?
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adjustments
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What does the abbreviation RVS stand for ?
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relative value scale
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Out-of-pocket medical expenses are paid by the
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patient
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Under a point-of-service (POS) plan, an HMO patient who does not want to be limited to network providers might have to make ?
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Larger payments
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what document can the patient use to report the charges and payment to the insurance company ?
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walkout receipt
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If a practice has not accepted assignment, and collects payment from the patient at the time of service and then sends a claim to the plan on behalf of the patient, what should the patient expect as the next course of action ?
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receive a reimbursement check from the insurance company
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Which plan must meet a high deductible before the health plan can make a payment ?
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consumer-driven health plan
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For which type of insurance plan would the medical assistant verify the patient's deductible, the coverage benefits and the coinsurance or other financial information ?
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high deductible plan
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Which method does Medicare use to pay physicians in group practices ?
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Resources-based relative value scale
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What percentage of the allowed charge does Medicare Part B Original Plan cover after the patient meets their annual deductible ?
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80%
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What percentage of the allowed charge is the patient responsible for through the Original Medicare plan after the patient meets their annual deductible ?
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20%
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Which of the following is not a typical time-of-service payment ?
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registration fees
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What is not a part of the real-time claims adjudication (RTCA) ?
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receive real-time payment
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After check-out, what is a next step in the billing cycle ?
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Send claim for insurance payments
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In order, what are the next steps in the billing cycle after the patient checks out ?
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file claim, insurance payment, and patient billed for what they owe
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Which of the following is not taken into account when determining resource-based fee structures?
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how many credentials the physician performing the procedures has
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What does Real Time Claims Adjudication not generate ?
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" real time" payment
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What is the goal of an effective patient checkout procedures ?
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the patient understands financial responsibility
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Which is not a part of the RBRVS fee?
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UCR
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Which should be paid at the time of service ?
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previous balance
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Which type of payment is made during checkout based on an estimate ?
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partial payment
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A preauthorization form is typically used with which type of transactions ?
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credit card
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Which of the following is not a usually accepted form of payment ?
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wire transfer
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What does it mean when a provider accepts assignment ?
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to accept the allowed charge as full payment
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Under what condition of HIPPA is it permissible to bill a patient a reasonable charge ?
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copies of medical records
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If a patient have larger bills that they must pay overtime, what can be set up for them ?
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payment plan
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What is one way a practice can help patients determine why they may owe ?
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swipe card reader
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which health plan has a rule that prohibits physicians from obtaining any patient payment except a copayment unit after the claim is paid ?
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Medicare
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What might a contract between a health plan and a provider entail ?
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to prohibit balance billing
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When are payments from the patient entered and the account updated ?
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after the patient's visit
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What does the Real-Time Claims Adjudication tool not provide ?
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exact payment due
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In what situation is the patient offered a walkout receipt ?
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the patient had made a payment at the end of a visit
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What summarizes the services and charges for that day as well as any payment the patient made ?
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walkout receipt
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If the practice accepts credit and debit cards, what standards must be followed ?
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PCI DSS
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All of the following procedures are completed at the end of a patient visits, except :
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insurance is verified
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What is the tool for calculating charges due at the time of service ?
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real-time claims adjudication (RTCA )
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To estimate charges that patient will pay, the medical assistant verifies:
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Deductible amount
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What might a health plan require if the patient has more than one covered service in a single day?
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multiple copayments
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Which of these payment methods is the basis for Medicare's fees ?
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RBRVS
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Which answer correctly lists the main methods (s) payers use to pay providers ?
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allowed charges, contracted fee schedule , and capitation
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If a provider's charged is higher than the allowed amount, the provider's reimbursement is based on ?
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the amount allowed
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If the provider's charge is lower than the allowed amount, the reimbursement is based on ?
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the amount billed
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Under a contracted fee schedule, the allowed amount is _____ compared to the provider's charge
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the same
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The deductible, coinsurance, and copayments patients pay are called their ?
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Out-of-pocket expenses
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If a nonparticipating provider's usual fee is $600, the allowed amount is $300, and the balance billing is permitted, what amount is written off?
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$0
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An option in an HMO that allows patients to use non-HMO providers is called
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a point-of-service option
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If a participating provider's usual charge is higher than the allowed amount, and balance billing is not permitted, what should the difference between the two charges become?
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a write off
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Before the payer begins to pay benefits, what must a policyholder pay annually under a typical indemnity plan ?
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deductible
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Under most managed care plans, what must patients pay to the provider at the time of service ?
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copayment
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Medical Insurance plans require patients to pay for all services that are ?
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Both excluded and over-limit
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At what point in the billing process might a physician practice decide to have a policy to collect patient's payments?
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both claims processing and adjudication
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Collecting the difference between a provider's usual fee and a payer's lower allowed charge from the insured is called ?
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balancing billing
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What term describes a physician who does not participate in a particular plan?
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NON-PAR
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The amount of a copayment is determined by
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the insurance carrier/health plan
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If the participating provider's charge is higher than the allowed amount, which amount is the basis for reimbursement ?
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allowed amount
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When is a capitated payment made to a provider ?
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before services are given
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A capitation payment covers the services for a health plan member for
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a specific period of time
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The abbreviation CDHP stands for
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consumer-driven health plan
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What are patients who do not have insurance coverage called ?
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Self-pay
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Discounted fee-for-service arrangements are also known as
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contracted fee schedules
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A list of charges for the procedures and services a physician performs is a ?
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Fee schedule
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The abbreviation HMO stands for
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health maintenance organization
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What must be met before benefits from a payer begin ?
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deductible
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Which of the following is not a component of a network created by a PPO ?
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patients
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A PPO plan will pay lower benefits if a patient sees a provider who is ?
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out-of-network
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