Chapter 3 Answers – Flashcards

question
Formal research methods are generally required for what type of business documents?
answer
Long reports and complex business problems
question
Stephanie is preparing a market analysis for her business plan. For firsthand information she should
answer
conduct interviews and surveys or organize a focus group
question
How should the following be classified? Liana called ReliaCare she also requested a new bid for health insurance premiums.
answer
Fused or run-on sentence
question
Effective paragraphs
answer
all choices are correct
question
Which of the following business messages would use the direct strategy?
answer
An e-mail to your staff reminding them of the upcoming all-staff meeting
question
Which of the following sentences is most effective in de-emphasizing the bad news?
answer
Although cash refunds are not offered, you can exchange resalable merchandise
question
What kind of sentences contains two independent clauses?
answer
compound sentence
question
Yosevin began his memo with background information and explanations before announcing a reduction in health insurance coverage. The strategy Yosevin used is called
answer
indirect
question
Which of the following is an advantage of the indirect strategy?
answer
Respects the feelings of the audience
question
Paragraphs are coherent when
answer
ideas are linked; that is, one idea leads logically to the next
question
When should passive voice be used in business writing?
answer
When you want to de-emphasize negative news
question
Which of the following contains no sentence faults?
answer
HealthNet's coverage is extensive, and the rates are fair
question
Writer's block can best be defined as
answer
an inability to produce a first draft because of poor preparation
question
What is the recommended maximum number of words for a sentence?
answer
20
question
How should the following be classified? Railcar increased insurance premiums by 28 percent for our next fiscal year, that is why we are seeking new insurance bids
answer
Comma splice
question
The direct strategy would be most appropriate when
answer
expecting the audience to be pleased, mildly interested, or neutral
question
What is a comma splice?
answer
Two independent clauses joined by a comma without a conjunction
question
Transitional expressions such as next, first, and finally are useful to show
answer
time association
question
Most writers can compose their business messages more effectively if they
answer
have a quiet environment in which to concentrate
question
When brainstorming to generate ideas, you should
answer
record ideas without judging them
question
Matthew must develop a proposal for his supervisor that will describe the cost savings for an automated call center. Where should he begin?
answer
Researching the proposal
question
To emphasize an idea through style, place it
answer
in a simple sentence
question
Which formal research source is best to obtain firsthand information?
answer
Interviews
question
Which of the following message openings is the most direct opening for an e-mail message announcing a new telecommuting plan?
answer
Our new telecommuting program will begin on August 1.
question
Which of the following kinds of business messages typically use the indirect strategy?
answer
Sensitive messages
question
As interns in human resource management, Brad and his team are administering a professionally developed employee questionnaire to collect information on workplace violence.
answer
firsthand information
question
Which of the following is a simple sentence?
answer
HMO and PPO insurance plans offer additional cost savings
question
Which of the following is a formal research method?
answer
Organizing a focus group
question
Organizing your ideas into an outline is especially important when you are
answer
developing a complex project
question
What is a sentence fragment?
answer
A broken-off part of a complex sentence
question
Which of the following is an advantage of the direct strategy?
answer
Saves the reader time
question
What do most writers use as the first sentence in a paragraph?
answer
Topic sentence
question
What kind of sentence contains at least two independent clauses and a dependent clause?
answer
Compound-complex sentence
question
Which of the following sentences uses modifiers correctly?
answer
To take advantage of the discounted pricing, place your order immediately
question
You will create clear, readable message if you
answer
group similar items together and emphasize important ideas
question
Which of the following uses only active voice in a complete sentence?
answer
A few unhappy customers criticized the company's rigid return policy
question
Organizing data includes two processes. These processes are
answer
grouping and strategizing
question
Many routine writing tasks such as composing e-mail message or informational reports require that you collect information informally by
answer
looking in the files
question
Ahna is sending a persuasive memo to her staff asking them to participate in the new wellness program. Which of the following sources would be most appropriate to help
answer
Questionnaires and surveys of employees
question
When you expect a reader of your message to be uninterested, unwilling, displeased, or hostile, you should
answer
explain all background information first
question
What kind of sentence contains an independent clause and a dependent clause?
answer
complex sentence
question
What is a run-on sentence?
answer
Two independent clauses run together without punctuation or a conjunction
question
What kind of sentence contains only one independent clause?
answer
simple sentence
question
Which of the following uses parallel structure?
answer
Big business demands superior forecasting, reporting, and analyzing
question
Quality Building Materials Inc. has developed a new whole-house weather blanket. Best research method...
answer
scientifici experiment that presents price choices with controlled variables
question
Active-voice sentences
answer
place the subject of the sentence as the doer of the action
question
Before composing a business document, you should gather information that will answer which of these questions?
answer
What is the receiver to do?
question
According to communication experts, what is the greatest failing of business writers?
answer
poor organization
question
To emphasize an idea through mechanics, place it in
answer
any of these techniques would emphasize the idea
question
Paragraphs should
answer
contain eight or fewer printed lines
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question
Formal research methods are generally required for what type of business documents?
answer
Long reports and complex business problems
question
Stephanie is preparing a market analysis for her business plan. For firsthand information she should
answer
conduct interviews and surveys or organize a focus group
question
How should the following be classified? Liana called ReliaCare she also requested a new bid for health insurance premiums.
answer
Fused or run-on sentence
question
Effective paragraphs
answer
all choices are correct
question
Which of the following business messages would use the direct strategy?
answer
An e-mail to your staff reminding them of the upcoming all-staff meeting
question
Which of the following sentences is most effective in de-emphasizing the bad news?
answer
Although cash refunds are not offered, you can exchange resalable merchandise
question
What kind of sentences contains two independent clauses?
answer
compound sentence
question
Yosevin began his memo with background information and explanations before announcing a reduction in health insurance coverage. The strategy Yosevin used is called
answer
indirect
question
Which of the following is an advantage of the indirect strategy?
answer
Respects the feelings of the audience
question
Paragraphs are coherent when
answer
ideas are linked; that is, one idea leads logically to the next
question
When should passive voice be used in business writing?
answer
When you want to de-emphasize negative news
question
Which of the following contains no sentence faults?
answer
HealthNet's coverage is extensive, and the rates are fair
question
Writer's block can best be defined as
answer
an inability to produce a first draft because of poor preparation
question
What is the recommended maximum number of words for a sentence?
answer
20
question
How should the following be classified? Railcar increased insurance premiums by 28 percent for our next fiscal year, that is why we are seeking new insurance bids
answer
Comma splice
question
The direct strategy would be most appropriate when
answer
expecting the audience to be pleased, mildly interested, or neutral
question
What is a comma splice?
answer
Two independent clauses joined by a comma without a conjunction
question
Transitional expressions such as next, first, and finally are useful to show
answer
time association
question
Most writers can compose their business messages more effectively if they
answer
have a quiet environment in which to concentrate
question
When brainstorming to generate ideas, you should
answer
record ideas without judging them
question
Matthew must develop a proposal for his supervisor that will describe the cost savings for an automated call center. Where should he begin?
answer
Researching the proposal
question
To emphasize an idea through style, place it
answer
in a simple sentence
question
Which formal research source is best to obtain firsthand information?
answer
Interviews
question
Which of the following message openings is the most direct opening for an e-mail message announcing a new telecommuting plan?
answer
Our new telecommuting program will begin on August 1.
question
Which of the following kinds of business messages typically use the indirect strategy?
answer
Sensitive messages
question
As interns in human resource management, Brad and his team are administering a professionally developed employee questionnaire to collect information on workplace violence.
answer
firsthand information
question
Which of the following is a simple sentence?
answer
HMO and PPO insurance plans offer additional cost savings
question
Which of the following is a formal research method?
answer
Organizing a focus group
question
Organizing your ideas into an outline is especially important when you are
answer
developing a complex project
question
What is a sentence fragment?
answer
A broken-off part of a complex sentence
question
Which of the following is an advantage of the direct strategy?
answer
Saves the reader time
question
What do most writers use as the first sentence in a paragraph?
answer
Topic sentence
question
What kind of sentence contains at least two independent clauses and a dependent clause?
answer
Compound-complex sentence
question
Which of the following sentences uses modifiers correctly?
answer
To take advantage of the discounted pricing, place your order immediately
question
You will create clear, readable message if you
answer
group similar items together and emphasize important ideas
question
Which of the following uses only active voice in a complete sentence?
answer
A few unhappy customers criticized the company's rigid return policy
question
Organizing data includes two processes. These processes are
answer
grouping and strategizing
question
Many routine writing tasks such as composing e-mail message or informational reports require that you collect information informally by
answer
looking in the files
question
Ahna is sending a persuasive memo to her staff asking them to participate in the new wellness program. Which of the following sources would be most appropriate to help
answer
Questionnaires and surveys of employees
question
When you expect a reader of your message to be uninterested, unwilling, displeased, or hostile, you should
answer
explain all background information first
question
What kind of sentence contains an independent clause and a dependent clause?
answer
complex sentence
question
What is a run-on sentence?
answer
Two independent clauses run together without punctuation or a conjunction
question
What kind of sentence contains only one independent clause?
answer
simple sentence
question
Which of the following uses parallel structure?
answer
Big business demands superior forecasting, reporting, and analyzing
question
Quality Building Materials Inc. has developed a new whole-house weather blanket. Best research method...
answer
scientifici experiment that presents price choices with controlled variables
question
Active-voice sentences
answer
place the subject of the sentence as the doer of the action
question
Before composing a business document, you should gather information that will answer which of these questions?
answer
What is the receiver to do?
question
According to communication experts, what is the greatest failing of business writers?
answer
poor organization
question
To emphasize an idea through mechanics, place it in
answer
any of these techniques would emphasize the idea
question
Paragraphs should
answer
contain eight or fewer printed lines