question

organizational culture

answer

shared values and beliefs that underlie a company's identity Passed on to new employees through the process of socialization Influences our behavior at work Operates at different levels

question

values

answer

enduring belief in a mode of conduct or end-state concepts or beliefs that pertain to desirable end states, transcend situations, guide selection of behavior and are ordered by relative importance

question

espoused values

answer

the stated values and norms that are preferred by an organization

question

sustainabiity

answer

meeting humanitys needs without harming future generations

question

enacted values

answer

the values and norms that are exhibited by employees based on observable behavior

question

PE fit

answer

extent to which personal characteristics match those from a work environment

question

competing values framework (CVF)

answer

a framework for categorizing organizational culture

question

clan culture

answer

a culture that has an internal focus an values flexibility rather than stability and control

question

adhocracy culture

answer

a culture that has an external focus and values flexibility

question

market culture

answer

a culture that has a strong external focus and values stability and control

question

hierarchy culture

answer

a culture that has an internal focus and values stability and control over flexibility

question

vision

answer

long term goal describing "what" an organization wants to become

question

strategic plan

answer

a long term plan outlining actions needed to achieve desired results

question

organizational socialization

answer

process by which employees learn an organizations values, norms, and required behaviors which permit him to participate as a member of the organization

question

anticipatory socialization phase

answer

occurs before an individual joins an organization, and involves the information people learn about different careers, occupations, professions, and organizations

question

realistic job preview

answer

presents both positive and negative aspects of a job

question

onboarding

answer

programs aimed at helping employees integrate, assimilate, and transition to new jobs

question

encounter phase

answer

employees learn what the organization is really like and reconcile unmet expectatations

question

change and acquisition phase

answer

requires employees to master tasks and roles and to adjust to work group values and norms

question

mentoring

answer

process of forming and maintaining developmental relationships between a mentor and a junior person Developmental relationship strength reflects the quality of relationships among the individual and those involved in his developmental network

question

diversity of developmental relationships

answer

the variety of people in a network used for developmental assistance

question

developmental relationship strength

answer

the quality of relationships among people in a network

question

observable artifacts

answer

layer of organization culture: Consist of the physical manifestation of an organization's culture Acronyms, manner of dress, awards, myths and stories, published lists of values, observable rituals and ceremonies, special parking spaces, and decorations

question

basic assumptions

answer

layer of organizational culture: Constitute organizational values that have become so taken for granted over time that they become assumptions that guide organizational behavior

question

process of culture change

answer

Organizational members teach each other about the organization's preferred values, beliefs, expectations, and behaviors

question

develop broad network

answer

It is important to foster a broad developmental network because the number and quality of your contacts will influence your career success.

question

career satisfaction influenced by:

answer

Job and career satisfaction are likely to be influenced by the consistency between an individual's career goals and the type of developmental network at his disposal

question

how to develop interpersonal relationships

answer

A developer's willingness to provide career and psycho-social assistance is a function of the protégé's ability, potential, and the quality of the interpersonal relationship

question

Organizational culture is:

answer

Organizational culture is "the set of shared, taken-for-granted implicit assumptions that a group holds and that determines how it perceives, thinks about, and reacts to its various environments." This definition highlights three important characteristics of organizational culture.

question

enacted values represent:

answer

Enacted values represent the values and norms that actually are exhibited or converted into employee behavior. They represent the values that employees ascribe to an organization based on their observations of what occurs on a daily basis.

question

a clan culture has:

answer

A clan culture has an internal focus and values flexibility rather than stability and control. It resembles a family-type organization in which effectiveness is achieved by encouraging collaboration between employees.

question

what is an organizations financial performance related to?

answer

An organization's financial performance (i.e., growth in profit and growth in revenue) is not very strongly related to organizational culture. Managers should not expect to increase financial performance by trying to change their organization's culture.

question

what phase is the encounter phase

answer

The encounter phase, the second phase of organizational socialization process, begins when the employment contract has been signed. During this phase employees come to learn what the organization is really like.

question

_____ is a long-term plan outlining actions needed to achieve a desired result.

answer

strategic plan: Strategic plans outline the long-term goals of the organization and spell out what is needed to meet those goals.

question

In the _____ phase of the organizational socialization process, employees begin to learn what the organization is really like. This phase begins when the employment contract is signed.

answer

encounter: According to Feldman's three-phase model of organizational socialization, the encounter phase begins at employment contract inception and is when the new employee's expectations meet the reality of the organization.

question

what is an example of a psychosocial function of mentoring?

answer

friendship: Research by Kathy Kram of Boston University indicates that the mentoring process has five career functions (sponsorship, exposure-and-visibility, coaching, protection, and challenging assignments) and four psychosocial functions (role modeling, acceptance-and-confirmation, counseling, and friendship).

question

A _____ developmental network is composed of a few weak ties from one social system such as an employer or professional association.

answer

According to research by Higgins and Kram, a network that is comprised of weak ties all coming from the same social system receptive developmental network is composed of a few weak ties from the same social system is known as a receptive developmental network.

question

A(n) _____ network is the strongest type of developmental network

answer

entrepreneurial: According to research by Higgins and Kram, the entrepreneurial network is comprised of several strong ties from different social systems making it the strongest type of developmental network.

Chapter 3 MGT 3680 – Test 4 – Flashcards

Unlock all answers in this set

Haven't found what you were looking for?

Search for samples, answers to your questions and flashcards