Chapter 2 – Business Processes, Information Systems, and Information

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Actor
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In a business process, a person, group, department, organization, or information system.
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Activities
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A function in a business process that receives inputs and produces outputs. An activity can be performed by a human, by a computer system, or by both.
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Business Process
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Is a network of activities for accomplishing a business function.
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Business Process Modeling Notation (BPMN)
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Standard set of terms and graphical notations for documenting business processes.
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Data Flows
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Movement of data items from one activity to another activity or to or from a repository.
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Effective Business Process
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A business process that enables the organization to accomplish its strategy.
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Efficiency
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The ratio of benefits to costs.
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Information
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(1) knowledge derived from data, where data is defined as recorded facts or figures; (2) data presented in a meaningful context; (3) data processed by summing, ordering, averaging, grouping, comparing, or other similar operations; (4) a difference that makes a difference.
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Repository
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Is a collection of data that is stored within the business process.
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Role
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In a business process, collections of activities.
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Sequence Flows
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A BPMN symbol that documents the sequence of action among business process activities.
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Swimlane Format
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A type of business process diagram. Like swim lanes in a swimming pool, each role is shown in its own horizontal rectangle. Swimlane format can be used to simplify process diagrams and to draw attention to interactions among components of the diagram.

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