Chapter 15- The Job Search, Resumes, and Cover Letters

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Shondra will graduate from college soon and is beginning the job search process. What should she do first?
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Identify her interests and goals and evaluate her qualifications
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Job seekers should ask themselves questions such as What am I passionate about and how can I turn that passion into a career? and Do I enjoy working with people, data, or things? to
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identify their interests and goals.
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Job seekers should ask themselves questions such as Do I communicate well in speech and in writing? and Do I work well with people and enjoy teamwork? to
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evaluate their qualifications.
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Which of the following statements about employment trends in today’s workplace is most accurate?
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Employees today must constantly upgrade their skills and retrain themselves to remain marketable.
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Manuel is looking for his first job after graduating from college. Where will he most likely find a position?
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With a small company
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Sophia will be graduating soon and wants to learn more about a career path she is considering. Which of the following should she do?
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Take a summer job, internship, or part-time position in her field – Interview someone in her chosen field- and Join a professional or student organization in her field
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Which of the following is the best way to learn about a specific career?
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Take a summer job, internship, or part-time position in the field.
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Which of the following statements about searching for a job online is most accurate?
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Online job boards now face competition from social networking sites.
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Franav will be graduating soon and wants to use the Web to conduct his job search. What will probably be his best source for finding a job online?
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Specific corporate Web sites
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Which of the following is an example of a niche employment Web site?
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Accountemps.com
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Evani will be using the Web during her job search and wants to make sure her search is safe and effective. What should she do?
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Renew her résumé postings every 14 days
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Which of the following is a traditional job search technique?
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Classified ads in local and national newspapers- “Cold” calls to companies- On-campus interviews
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The “hidden” job market
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accounts for up to 80 percent of all positions available at any given time.
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Ildiko is starting a new job search. What is the best advice you can give her about preparing her résumé?
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Prepare a customized résumé for every position she applies for.
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The goal of a résumé is
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winning an interview.
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Because it quickly reveals a candidate’s education and experience most recruiters favor a(n)
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chronological résumé.
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Laura, after many years of staying home and raising her children, wants to return to the workplace. Because she does have some significant experience in the accounting field from many years ago, she should prepare a(n)
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functional style résumé.
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A chronological résumé style would be best for which of the following candidates?
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Roxanne, who has advanced from an entry-level position to department manager for her current employer
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Kenichi has just finished college and has limited work and internship experience. Which résumé style should he consider?
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Functional résumé
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An effective résumé style for job hunters who are afraid of appearing overqualified is the
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functional résumé.
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When preparing your customized résumé
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begin with your name, address, telephone number, and e-mail address.
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Select the statement that best describes the main heading portion of a résumé.
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If you have a Web site where an e-portfolio can be viewed, include the address in the main heading your résumé.
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Select the statement that best describes the career objective portion of a résumé.
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A career objective should be concise and should not include complete sentences or the pronoun I.
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Which of the following is the best career objective for a résumé?
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A human resources position assisting your company with employee recruitment, selection, background checks, and in-house training
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Narantuya has decided to add a bulleted list of her most impressive qualifications to her résumé. What is this list called?
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Summary of qualifications
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Select the statement that best describes the summary of qualifications portion of a résumé.
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A summary of qualifications makes your résumé easier to read.
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Which of the following statements about the education section of a résumé is most accurate?
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Once you have attended college, you can omit high school information.
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Which of the following statements about the work experience section of a résumé is most accurate?
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List only jobs that you think will help you win the targeted position.
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Which of the following statements about job duties will be most effective on a résumé?
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Reconciled general ledger accounts daily with 100 percent accuracy
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Which of the following statements uses an action verb to highlight an aptitude?
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Developed innovative and interactive Web pages that increased traffic by 150 percent
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Select the statement that most accurately describes a résumé.
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Consider including hobbies or interests, such as skiing or photography, because they may catch the employer’s attention or serve as conversation starters.
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Select the statement that most accurately describes references.
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Do not include personal or character references.
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Because of today’s technologies, you may need three versions of your rĂ©sumĂ©. Which of the following is not one of these versions?
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A rĂ©sumĂ© that’s been professionally typeset by a specialist
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Simin was told that her résumé will be scanned when it is received. What should she do to maximize scannability?
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Put her name on the very first line.
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Alberto knows that his rĂ©sumĂ© will be scanned. What should he do to maximize “hits” as his rĂ©sumĂ© is scanned?
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Include easily recognized abbreviations and acronyms, especially those within his field-Incorporate words from the advertisement or job description- Include specific keywords that describe skills, traits, tasks, and job titles
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What is the most accurate statement about plain-text résumés?
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A plain-text résumé can be sent in the body of an e-mail message or can be pasted into an online résumé bank submission form.
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A digitized e-portfolio is
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a collection of digital files that gives a snapshot of the candidate’s performance, talents, and accomplishments.
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Dale has decided to prepare a video résumé. What is the best advice you can give him?
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Don’t let a lack of judgment about what to include in the rĂ©sumĂ© lead to embarrassment.
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Select the correct statement about applying the final touches to your résumé.
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Because it’s probably the most important message you’ll ever write, your rĂ©sumĂ© must be perfect.
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Which of the following is considered unethical on a résumé?
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Misrepresenting a job title to make it sound more important Extending employment dates to avoid showing periods of unemployment Making your job duties sound more impressive and responsible than they really were
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Which of the following is a purpose of a customized cover letter?
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To gain an interview
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What is the biggest mistake job seekers make when writing cover letters?
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Making them sound too generic
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A cover letter is most appealing if it
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begins by addressing the reader by name.
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The best opening for a solicited cover letter is
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Beneva Schulte of your accounting department suggested that I apply for the payroll manager position that is currently vacant.
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Which of the following statements is most accurate regarding the opening in a cover letter for an unsolicited job?
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If you are unsure whether a position exists, use a more persuasive opening.
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The body of a cover letter should
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promote the candidate’s qualifications.
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Which is the best statement to include in the body of a cover letter?
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In my certificate program, I have learned the listening, conflict resolution, and communication skills that will make me immediately effective as one of your customer service reps.
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Which statement in a cover letter best refers the reader to your résumé?
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As you will notice from my enclosed résumé, I have over five years of customer service experience.
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The best closing statement for a cover letter is
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To add to your staff an experienced bookkeeper with proven analytical skills, call me at (925) 727-1330 to arrange an interview
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Which of the following is the best advice for a cover letter that accompanies a résumé sent via e-mail or by fax?
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Take the time to prepare a professional cover letter to accompany your résumé sent electronically.
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The first step in the job search process is writing your résumé.
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False
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Job seekers should ask themselves questions such as Would I rather work for a large or small company? or How important are working environment, colleagues, and job stimulation? to identify their interests and goals.
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False
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Most college graduates today will find positions with large corporations
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False
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People who learn quickly and adapt to change will always be in demand, even in a climate of surging change such as in today’s workplace.
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True
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Probably the best way to find a job online is to visit a large job board such as Monster.com.
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False
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Job seekers can use social media sites such as Facebook and Twitter during their job search.
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True
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To conduct a safe, effective Web job search, keep a careful record of each site on which you post your résumé.
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True
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To be competitive during the job search, prepare a special résumé that is customized for every position you want.
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True
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Prepare a rĂ©sumĂ© only when you’re actively in the job market.
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False
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The most popular résumé format among recruiters is the functional résumé.
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False
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People who have changed jobs frequently or who have gaps in their employment should probably prepare a résumé using the functional format.
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True
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A résumé should always be one page in length.
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False
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The first line of the main heading of your résumé should always be your name.
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True
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To make your résumé look more professional, include your work e-mail address in the main heading.
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False
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To obtain an entry-level position that offers room for advancement is an example of an effective career objective.
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False
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The Summary of Qualifications section that lists your most impressive accomplishments and qualifications replaces the Education and Experience sections.
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False
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Including your GPA in the Education section of your résumé is required.
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False
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Items in the Work Experience section of a résumé should be listed in reverse chronological order on a résumé, starting with your current or most recent position.
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True
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When describing your employment achievements and job duties, it is best to place them in a bulleted list.
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True
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Successfully managed a marketing department that achieved its sales goals all four quarters of the past fiscal year. The preceding expression uses an action verb.
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True
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Don’t include any foreign languages you know on your rĂ©sumĂ© because doing so might reveal your nationality.
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False
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It is not appropriate to list school, community, or volunteer activities on a professional résumé.
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False
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Your list of references should include both professional and personal references.
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False
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Today’s technologies have made print-based rĂ©sumĂ©s obsolete.
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False
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To make your print-based résumé look most professional, use a preformatted template.
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False

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