Synergy: Two Heads Better Than One Information Sharing in Groups Information
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Synergy
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The Belief that two heads are better than one
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Information Sharing
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Several or all members share information that has been gathered or report on group or individual progress
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Information Dissemination
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Type of meeting that has critical information shared with members
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Problem Solving/Decision Making
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Employees or members are assembled to solve a problem or make a decision.
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Symbolic/ Social
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Employees celebrate a special event or managers share recognition for a job well done.
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Virtual Meeting
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People from all parts of the organization and world can be efficiently and effectively connected
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Teleconferencing
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The ability to include multiple members via telephone
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Agenda
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Specific Plan for the meeting
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Preliminary or initial phase
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Beginning of meeting that helps it get started
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Meeting kickoff
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The Heart of the meeting
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Operating Guidelines
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The standard or set of norms to which they will be held
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Summary of Accomplishments
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Wrap-Up Stage
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Evaluation
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Closing Remarks
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Process Check
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Members talking about what and how things were accomplished
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Coaching
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Means for managers to provide their employees with guidance, insight, and encouragement through frequent interactions in order to improve their work performance.
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Supportive Behaviors
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Words or actions that denote concern or acceptance
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Initiating Behaviors
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Words or actions that encourage problem solving or resolutions. Also known as problem solving
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Counseling
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Used to address personal or attitudinal problems rather than those related to an individual's ability (or lack thereof)
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Directive Methods
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Probing, questioning, and discussing specific problems and possible solutions.
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Non-directive approach
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Involves being a good listener and sounding board
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Feedback
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Information that enables individuals or groups to compare actual performance with a given standard or expectation
