Chapter 11. Enhancing Union-Management Relations

Labor Union
an organization of workers acting together to negotiate their wages and working conditions with employers.
Union-Management Labor relations
The dealings between labor unions and business management bot in the bargaining process and beyond it.
Craft Union
an organization of skilled workers in a single craft or trade.
The first National Labor Organization to emerge
Knights of Labor
What does ALF stand for?
American Federation of labor (AFL)
a temporary work stoppage by employees, calculated to add force to their demands.
Industrial Union
an organization of both skilled and unskilled workers in a single industry.
What does CIO stand for?
Congress of Industrial Organizations
Largest union organization In the country
Include Actors, Barbers, construction workers, carpenters, retail clerks, musicians, painters, steel and iron workers, firefighters, bricklayers, and newspaper reporters.
Two of the largest industrial unions
The United Steelworkers Unions, and the United Auto Workers.
Limited Partnership
Center on accomplishing one specific task or project,
Long-range strategic partnerships
focus on sharing decision-making power for a whole range of workplace and business issues.
Norris-La Guardia Act
Secured rights for unions
National Labor Restrictions Act )Wagner Act)
Established procedures by which employees decide whether they want to be represented by a union.
National Labor Relations Board (NLRB)
The federal agency that enforces the provisions of the Wagner Act.
Bargaining Unit
The specific group of employees represented by a union.
The right of a particular union to organize particular groups of workers
Collective Bargaining
The process of negotiating a labor contract with management.
Approval of a labor contract by a vote of the union membership
Direct compensation
The wage or salary and benefits and employee receives in exchange for his or her contribution to the organization.
Magnitude of pay
The amount of pay that employees receive as both direct or indirect compensation
The length of time an employee has worked for an organization
Time worked in excess of 40 hours in one week (under some union contracts, time worked in excess of eight hours in a single day)
Job Security
The protection against the loss of employment
Union security
Is protection of the union’s position as the employees’ bargaining agent.
Workers must join the union before they are hired.
Closed Shop
Union Shop
A workplace in which new employees must join the union after a specified probationary period.
Agency Shop
A workplace in which employees can chose not to join the union but must pay dues to the union anyway
Maintenance Shop
a workplace in which an employee who joins the union must remain a union member as long as he or she is employed by a firm.
Shop Steward
An employee elected by union members to serve as their representatives.
In which an neutral third party hears the two sides of a dispute and renders a binding decision.
Marching back and fourth in front of a place of employment with signs informing the public that a strike is in progress.
Wildcat Strike
A strike not approved by the striker’s union
A technique whereby workers report to their jobs but work at a slower pace than normal
A refusal to do business with a particular firm
A firm’s refusal to allow employees to enter the workplace.
A non-union member who performs the job of a striking union member.
The use of a neutral third party to assist management and the union during their negotiations.

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