Chapter 11 Computer Repair Essay

question

If a necessary program is using too much of the system resources and bogging down other applications, what can you do to fix the problem?
answer

use task manager and lower the priority of the program
question

How can you view a list of users currently logged onto the computer?
answer

task manager- user tab
question

What is the program filename and extension of System Configuration?
answer

msconfig.exe
question

Which Windows 7 tool can be used to see a history of problems a computer has had since Windows was installed?
answer

Windows 7 reliability monitor
question

What tool in Windows Vista, used to temporarily disable a startup program, is not available in Windows 7 or Windows XP?
answer

Software explorer
question

If a nonessential service is slowing down startup, how can you permanently disable it?
answer

services.msc
question

What should be the startup type of a service that should not load at startup but might be used later after startup? What tool can you use to set a service’s startup type?
answer

normal startup
question

List three snap-ins that can be found in the Computer Management console that are used to manage hardware and track problems with hardware.
answer

device manager, disk management, task schedule
question

What is the file extension of a console that is managed by Microsoft Management Console?
answer

.msc
question

Name the program filename and file extension for the Microsoft Management Console.
answer

mme.exe
question

Which log in Event Viewer would you use to find out about attempted logins to a computer?
answer

security log
question

Which log in Event Viewer would you use if you suspect a problem with the hard drive?
answer

system log record
question

Which three Windows 7 tools are contained in the Vista Reliability and Performance Monitor?
answer

restore view, performance monitor, and reliablity monitor
question

What is the path to the Ntuser.dat file in Windows 7?
answer

C:UserUsernamentuser.dat
question

How is the Ntuser.dat file used?
answer

holds user settings when the user logs on
question

Which registry key contains information that Device Manager uses to display information about hardware?
answer

hklm/hardware
question

Which Windows 7/Vista tool can give you a quick report of the overall performance of the system expressed as a single number?
answer

Windows Experience Index
question

To improve Windows performance, you decide to disable the indexer used for Windows search. Will Windows search still work?
answer

yes
question

What three indicators in Task Manager can be used to find which program has a memory leak?
answer

working set, handles and thread column
question

What key do you press at startup to load the system in Safe Mode?
answer

f8
question

If performance improves when Windows is loaded in Safe Mode, what can you conclude?
answer

a non essential system is the cause for slowing down the system
question

If performance does not improve when Windows is loaded in Safe Mode, what can you conclude?
answer

hardware problem
question

When using MSconfig to stop startup services including Microsoft services, which service should you not stop so that restore points will not be lost
answer

Volume Shadow copy
question

In what folder does Task Scheduler keep scheduled tasks?
answer

C:windowssystem32tasks
question

What is the purpose of the Wow6432Node subkey in the Windows registry?
answer

manages differences between 32 and 64 bit windows
question

What is the name of the window used to uninstall software in Windows 7/Vista?
answer

Programs and Features

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