Chapter 11 Computer Repair – Flashcards
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If a necessary program is using too much of the system resources and bogging down other applications, what can you do to fix the problem?
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use task manager and lower the priority of the program
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How can you view a list of users currently logged onto the computer?
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task manager- user tab
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What is the program filename and extension of System Configuration?
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msconfig.exe
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Which Windows 7 tool can be used to see a history of problems a computer has had since Windows was installed?
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Windows 7 reliability monitor
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What tool in Windows Vista, used to temporarily disable a startup program, is not available in Windows 7 or Windows XP?
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Software explorer
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If a nonessential service is slowing down startup, how can you permanently disable it?
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services.msc
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What should be the startup type of a service that should not load at startup but might be used later after startup? What tool can you use to set a service's startup type?
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normal startup
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List three snap-ins that can be found in the Computer Management console that are used to manage hardware and track problems with hardware.
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device manager, disk management, task schedule
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What is the file extension of a console that is managed by Microsoft Management Console?
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.msc
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Name the program filename and file extension for the Microsoft Management Console.
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mme.exe
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Which log in Event Viewer would you use to find out about attempted logins to a computer?
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security log
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Which log in Event Viewer would you use if you suspect a problem with the hard drive?
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system log record
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Which three Windows 7 tools are contained in the Vista Reliability and Performance Monitor?
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restore view, performance monitor, and reliablity monitor
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What is the path to the Ntuser.dat file in Windows 7?
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C:UserUsernamentuser.dat
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How is the Ntuser.dat file used?
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holds user settings when the user logs on
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Which registry key contains information that Device Manager uses to display information about hardware?
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hklm/hardware
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Which Windows 7/Vista tool can give you a quick report of the overall performance of the system expressed as a single number?
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Windows Experience Index
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To improve Windows performance, you decide to disable the indexer used for Windows search. Will Windows search still work?
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yes
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What three indicators in Task Manager can be used to find which program has a memory leak?
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working set, handles and thread column
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What key do you press at startup to load the system in Safe Mode?
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f8
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If performance improves when Windows is loaded in Safe Mode, what can you conclude?
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a non essential system is the cause for slowing down the system
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If performance does not improve when Windows is loaded in Safe Mode, what can you conclude?
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hardware problem
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When using MSconfig to stop startup services including Microsoft services, which service should you not stop so that restore points will not be lost
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Volume Shadow copy
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In what folder does Task Scheduler keep scheduled tasks?
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C:windowssystem32tasks
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What is the purpose of the Wow6432Node subkey in the Windows registry?
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manages differences between 32 and 64 bit windows
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What is the name of the window used to uninstall software in Windows 7/Vista?
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Programs and Features
